2017-08-18Electronic Logbook Recording System (ERS) Support Services for the Sea Fisheries Protection Authority (Sea Fisheries Protection Authority)
He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland.
The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable.
The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to …
View the procurement » Mentioned suppliers:Cluain Daingean Ltd
2017-07-07Provision of Middle-ware Support Services (National Transport Authority)
The Authority is seeking the services of the Middle-ware Support Specialist in the Leap Card Project.
Descriptions of the particular service requirements are outlined in the Tender documents. The Service Requirements are including, but are not limited to Analysis, Planning, Implementation.
View the procurement » Mentioned suppliers:Zarrdia Limited
2017-06-09Licenses for the Management of Active Directory Services (Dublin Institute of Technology)
The Contracting Authority requires software to support the administration of the Institute's Microsoft Active Directory (AD) environment. The tender is advertised in 2 lots.
— Lot 1: Software to Track and Report Active Directory changes; and
— Lot 2: Recovery tool to Backup and Restore Active Directory objects.
View the procurement »
2016-11-11Corporate Performance Model (Ervia)
The Contracting Entity is undertaking a competitive tender process to select an integrated Corporate Performance Model to be used by Ervia, its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Service, and Major Projects.
View the procurement » Mentioned suppliers:Client Solutions LimitedTM Software LLC
2016-09-02IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh …
View the procurement » Mentioned suppliers:PFH
2016-07-12Renewal of Lotus Domino Software Subscription and Support (Health Service Executive (HSE))
Tenders are invited for the software subscription and support renewal of the
currently operated suite of IBM Lotus Domino software, to cover the following
HSE areas; HSE West and DNE (Dublin North East). Quantities and details as per
attached pricing schedule. HSE also requires pricing on additional nodes as may
be required to purchase during contract term, prices should be submitted in blocks
of 1, 50 and 100.
View the procurement » Mentioned suppliers:Deloitte Ireland
2016-04-15Procurement of Integrated Workplace Management System by the OPW (Office of Public Works (OPW))
The Commissioners of Public Works (Contracting Authority) seeks the supply, installation and support and maintenance of an Integrated Workplace Management System (IWMS). Initially, it is intended that the system will provide property maintenance functionality but the Contracting Authority also seeks the option to extend the system to cover Property Management and Capital Works Project Management.
View the procurement » Mentioned suppliers:NJW
2016-04-12The Provision Of Support, Maintenance and Development of Oracle E-Business Customer Relationship Management (CRM)... (Dublin City Council)
Dublin City Council proposes to award a contract for the Support, Maintenance,
Development of Oracle E-Business CRM system and Parking Permits system for a
period of 3 years from contract commencement, with an option to extend the
contract for a period or periods of up to 12 months with a maximum of two such
extensions under the same terms and conditions, based on annual reviews of
operations. The contract is for the provision of the following services:
System support/issue fixing — support and fixing of …
View the procurement » Mentioned suppliers:Fujitsu Ireland Ltd
2015-11-11Mobile Data Collection Platform (Iarnrod Eireann-Irish Rail)
Iarnród Éireann (IÉ) is seeking a partner to implement a range of field work management applications with a data collection system at its core. It is planned to implement the system with approximately 500 users, initially. The core system will link to SAP, SharePoint and other IT systems using a-synchronous connections (via API), and will initially be focused on 6 elements:
i. Work Order Management Application;
ii. Data Collection Tools;
iii. Form Creation;
iv. Lone Work Systems;
v. GIS and GPS …
View the procurement »
2015-10-19Software Support/Maintenance and Development (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) requires software support and maintenance for the following software systems:
Payroll, Receipting, Travel, HR Recruitment System, HR Attendance System, Grant Assessment System, VTOS Payments, BTEI and Youthreach Student Payments Systems primarily using Synergy IDE on CDETB Premises.
This contract also includes development of the above systems as required.
View the procurement » Mentioned suppliers:On Site Solutions
2015-10-13Request for tenders for the Installation, Configuration, and ongoing support of Red Hat Enterprise Linux 5 (Department of Education and Skills)
(1) The following Operational Support Services are required:
— Regular (Twice weekly) remote monitoring and maintenance of the Production RHEL5 infrastructure (Comprising of 4, RHEL5 VM systems).
— Reactive Support in the event of problems.
— A facility to drawdown up to a maximum of 20 contractor/consultant days if required.
(2) Reactive / Operational Support
Reactive Support in the event of problems with the ability to log calls as a priority.
1, Priority 2 or Priority 3 depending on the urgency of the …
View the procurement » Mentioned suppliers:Sabeo Technologies
2015-09-03Application Support Services (Quality and Qualifications Ireland (QQI))
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of application support services. The tender is offered in 6 lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its software applications to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to 1 or more lots …
View the procurement » Mentioned suppliers:Infopulse Ukraine LLC
2015-06-26Appointment of a single Service Provider to a Framework Agreement for Software Application Support and Development (The Pensions Authority)
Under the Framework Agreement, the Service Provider will provide:
1. technical support and maintenance activities for the Pensions Authority‘s Interactive Scheme Information System (ISIS); and.
2. development services to deliver key enhancements to ISIS as identified by the Authority.
The Authority’s Interactive Scheme Information System ('ISIS') went live in January 2011. ISIS is used to hold data on all occupational pension schemes and allows Registered Administrators (RAs) and interested parties …
View the procurement » Mentioned suppliers:Aspiracon Limited
2015-06-12CRM Implementation and Support (An Post)
An Post is seeking to enter into a single party Framework Agreement for a period of 3 years with an option to extend for a further 2 years to meet its requirements for implementation of a best-of-breed unified CRM solution, with associated phasing of the solution and support of the product beyond the initial upgrade.
The current CRM system in use by the organisation has supported An Post for over 16 years since 1999. Its major functionality has been as a support and reporting tool for the Customer …
View the procurement » Mentioned suppliers:Dss
2015-05-15JD Edwards ERP System Upgrade and Associated Enhancements (An Post)
An Post is seeking to enter into a Framework Agreement for a period of 3 years with an option to extend for a further 2 years to meet its requirements for implementation of a planned upgrade of An Posts existing JD Edwards ERP system and associated enhancements beyond the initial upgrade.
View the procurement » Mentioned suppliers:Redfaire Limited
2015-05-15Tender for the Provision of a Support, Maintenance and Development Service relating to Housing Systems (Local Government Management Agency)
The aim of the tender is to conclude a framework agreement that will establish the general terms governing support, maintenance and development contracts for the Board's housing-related systems (which in the first instance will be the support and and maintenance of iHouse, RAS and Housing Central Broker) while the agreement is in place. The agreement will be with a single supplier and will allow the LGMA to:
(a) draw down appropriate resources for the provision of the support and maintenance service …
View the procurement » Mentioned suppliers:Version 1
2015-05-14The Provision of On-site ICT Support Services (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The successful service provider will be expected to provide quality, on-site resources for the ICT Support Service to support, maintain, and enhance ICT services. Engineers will respond to a wide range of ICT-related queries from staff at any office of the Department by email, telephone and online from the Department's offices in 76-78 Harcourt Street and 23-27 Henry Street, Limerick, or via remote access in the case of an On Call service.
The ICT Support Service will also be expected to be involved in a …
View the procurement » Mentioned suppliers:I.T. Rollout Consultancy Limited
2015-04-10Provision of Engineering Resource for ITS (National Transport Authority)
The objective of the Integrated Ticketing Project is to deliver smart card based transport ticketing across all public transport operators, initially within the Greater Dublin Area with National rollout in the near future. Card holders can use the Leap Card when travelling on board Dublin Bus, Luas, Irish Rail, Bus Éireann, as well as on private operators' services.
The Leap card technical team intends to source services of a Software Engineer to join the team. The individual will have the analytical and …
View the procurement » Mentioned suppliers:Ergo Services Ltd
2015-02-03On-Site Support Technicians for WWETB (Waterford and Wexford Education and Training Board)
Waterford and Wexford ETB invites tenders for the provision of on-site support technicians to service the day-to-day needs of IT support to minimise any equipment downtime while the schools are operational in line with certain annual and periodical maintenance.
The contract requires the provision of 2 and possibly 3 dedicated technicians, with additional ad-hoc support also required.
The technician(s) concerned will be working with the staff of the IT Department in WWETB and any third parties contracted …
View the procurement » Mentioned suppliers:Hewlett-Packard Ireland
2015-01-19Infrastructure Managed Service (Department of Transport, Tourism and Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of Infrastructure managed services to support and maintain the NVDF's current ICT Infrastructure and managed services (the 'Services').
It is proposed to create a single provider framework agreement to cover these and related services (the 'Framework Agreement').
The Department requires the Services to be provided on a 24 x 7 x 365 basis.
View the procurement »
2014-11-19Multi-Party Framework Agreement for Second Level Citrix Support Managed Service (Dublin City Council)
Dublin City Council invites tenders using the open procedure to establish a multi-party framework agreement for the provision of a Second Level Citrix Support Managed Service. Services Required under the Framework
The framework operator will be required to provide a Citrix Support Managed Service to Dublin City Council. As part of this service, the framework operator will be required to provide at the request of the Contracting Authority/Framework Purchaser:
— On-site resources
Provision of on-site …
View the procurement » Mentioned suppliers:Zinopy Limited
2014-11-01‘Provision of ICT Software Support Services' for the National Screening Service (National Cancer Screening Service)
The National Screening Service (NSS), part of the HSE Health and Well-being Directorate is seeking responses by way of an Invitation to Tender (ITT) from suitably qualified ICT service providers for the ‘Provision of ICT Software Support Services' for the National Screening Service.
The services under this ITT are sought under 2 Lots;
Lot (1):
Provision of ICT Software Support Services for CervicalCheck — the National Cervical Screening Programme.
Lot (2):
Provision of ICT Software Support Services for …
View the procurement » Mentioned suppliers:Client Solutions Ltd T/A Avnet Client Solutions