On-Site Support Technicians for WWETB
Waterford and Wexford Education and Training Board
Waterford and Wexford ETB invites tenders for the provision of on-site support technicians to service the day-to-day needs of IT support to minimise any equipment downtime while the schools are operational in line with certain annual and periodical maintenance.
The contract requires the provision of 2 and possibly 3 dedicated technicians, with additional ad-hoc support also required.
The technician(s) concerned will be working with the staff of the IT Department in WWETB and any third parties contracted to provide ICT Maintenance and Support to centres in WWETB.
The contract will operate for 2 years with the option to extend for an additional 3 years.
The time limit for receipt of tenders was 2015-03-19. The procurement was published on 2015-02-03.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Helpdesk and support services โบ Systems support services
- โข Software-related services โบ Software support services
- โข Computer support and consultancy services โบ Computer support services
| Date | Document |
|---|---|
| 2015-02-03 | Contract notice |
| 2015-07-07 | Contract award notice |
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Quantity or scope:
โThe service to cover all WWETB sites in Waterford and Wexford for 2 years with the option to extend for 3 additional years.โ
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐ฆ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Waterford and Wexford Education and Training Board
Postal address: Ardcavan Business Park, Co. Wexford
Postal town: Ardcavan
Contact
E-mail: joansutton@wwetb.ie ๐ง
Reference
Dates
Date dispatched: 2015-02-03 ๐
Submission deadline: 2015-03-19 ๐
Publication date: 2015-02-06 ๐
Identifiers
Notice number: 2015/S 026-043410
OJ-S issue: 26
Additional information
โ1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...โ
Object
Scope of the procurement
Short description:
โWaterford and Wexford ETB invites tenders for the provision of on-site support technicians to service the day-to-day needs of IT support to minimise any...โ
โThe contract requires the provision of 2 and possibly 3 dedicated technicians, with additional ad-hoc support also required.โ
Show more (2)
โThe technician(s) concerned will be working with the staff of the IT Department in WWETB and any third parties contracted to provide ICT Maintenance and...โ
โThe contract will operate for 2 years with the option to extend for an additional 3 years.โ
โFollowing completion of the initial 2 years, WWETB reserves the right to extend the contract for an additional 3 years.โ
Provisional timetable for use of options: 24 months
Duration: 060 months
Place of performance
Main site or place of performance:
โWaterford and Wexford, Ireland.โ
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โPlease refer to the tender document available to download from www.etenders.gov.ie only, using System ID RFTID 91804.โ
Economic and financial standing:
โPlease refer to the tender document available to download from www.etenders.gov.ie only, using System ID RFTID 91804.โ
Technical and professional ability:
โPlease refer to the tender document available to download from www.etenders.gov.ie only, using System ID RFTID 91804.โ
Contract execution
Deposits and guarantees required:
โNot applicable.โ
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โTo be agreed with the successful service provider.โ
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
โA grouping if successful must be prepared to contract as a single entity having joint and several liability.โ
Names and professional qualifications of the staff โ
Procedure
Tender validity period: 012 months
Languages
Language: English ๐ฃ๏ธ
Irish ๐ฃ๏ธ
Contracting authority
Identity
Awarding authority name: Waterford and Wexford Education and Training Board3185886NH
National registration number: 3185886NH
Four Courts, Inns Quay
Contact
Contact point: Joan Sutton
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/110494 ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=84494&B=ETENDERS_SIMPLE ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=84494&B=ETENDERS_SIMPLE ๐
Reference
Additional information
โ1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...โ
โ2) This is the sole call for competition for this service.โ
Show more (7)
โ3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.โ
โ4) Contract award will be subject to the approval of the competent authorities.โ
โ5) It will be a condition of award that candidates are tax compliant and are in a position to produce a valid tax clearance certificate from the Revenue...โ
โ6) If for any reason it is not possible to award the contract to one or more of the tenderers invited following the conclusion of this competitive process...โ
โ7) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time.โ
โ8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...โ
โ9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender...โ
Complementary information
Review body
Name: The High CourtFour Courts, Inns Quay
The High Court
Postal town: Dublin
Postal code: 7
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Internet address: http://www.courts.ie ๐
Information about review deadlines:
โThe contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010,...โ
Service from which information about the review procedure may be obtained
Name: Please contact a legal advisor
Source: OJS 2015/S 026-043410 (2015-02-03)
Object
Scope of the procurement
Title: Computer support services
Total value of the procurement: 468 212 ๐ฐ
Notice metadata
Document type: Contract award notice
Common procurement vocabulary (CPV)
Code: Computer support services ๐ฆ
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2015-07-07 ๐
Publication date: 2015-07-10 ๐
Identifiers
Notice number: 2015/S 131-241314
Refers to notice: 2015/S 26-043410
OJ-S issue: 131
Object
Scope of the procurement
Reference number: 91804
Procedure
Award criteria
Criterion: 1. Ultimate cost to contracting authority (50)
2. Demonstrated understanding of the needs of the service and methodology for delivery including contract management (30)
3. Technical merit of the team proposed โ please provide CVs for each technician proposed (3 potential dedicated resources and up to 3 additional technicians to meet ad-hoc requirements as well as a CV for the nominated contract manager (20)
Award of contract
Date of contract conclusion: 2015-03-26 ๐
Name: Hewlett-Packard Ireland
Postal address: Liffey Park Technology Campus, Barnhall Road
Postal town: Leixlip
Country: Ireland ๐ฎ๐ช
Information about tenders
Number of tenders received: 4
Source: OJS 2015/S 131-241314 (2015-07-07)
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