Procurements: Software maintenance and repair services (page 4)
2016-10-10Provision of Information and Communications Technologies (ICT) Infrastructure Support and Maintenance (National Transport Authority)
The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for two years, extendible to four years. The range of services required will include:
— ICT Managed Service — to support and maintain the defined NTA's ICT Systems deemed in scope;
— Ad-hoc ICT consultancy services — to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services.
Some of the services under the contract will be …
View the procurement » Mentioned suppliers:Trilogy Technologies Ltd
2016-09-30RFT for Provision of IT Systems Maintenance, Support and Development (Public Appointments Service)
PAS wishes to invite tenders from suppliers / service providers for the provision of maintenance, support and development services for its recruitment application environment. At a minimum, this will include:
— 1 dedicated resource for application maintenance, support and development.
— Remote DB & OS monitoring and support.
In addition, PAS may require additional project resources for development of the application environment to meet new and emerging business requirements.
View the procurement » Mentioned suppliers:Version 1
2016-09-02IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh …
View the procurement » Mentioned suppliers:PFH
2016-07-12Renewal of Lotus Domino Software Subscription and Support (Health Service Executive (HSE))
Tenders are invited for the software subscription and support renewal of the
currently operated suite of IBM Lotus Domino software, to cover the following
HSE areas; HSE West and DNE (Dublin North East). Quantities and details as per
attached pricing schedule. HSE also requires pricing on additional nodes as may
be required to purchase during contract term, prices should be submitted in blocks
of 1, 50 and 100.
View the procurement » Mentioned suppliers:Deloitte Ireland
2016-04-15Procurement of Integrated Workplace Management System by the OPW (Office of Public Works (OPW))
The Commissioners of Public Works (Contracting Authority) seeks the supply, installation and support and maintenance of an Integrated Workplace Management System (IWMS). Initially, it is intended that the system will provide property maintenance functionality but the Contracting Authority also seeks the option to extend the system to cover Property Management and Capital Works Project Management.
View the procurement » Mentioned suppliers:NJW
2015-12-04Computing Equipment and Services (An Post)
An Post is seeking to enter into a Single Framework Agreement for each of the following Lot's for a period of 3 years with an option to extend for a period up to a further 2 years.
— Lot 1: Supply of Enterprise Equipment — Servers, Storage, PC's, Laptops, Printers and related Software;
— Lot 2: Maintenance of Enterprise Equipment — Servers, Storage, PC's, Laptops, Printers and related Software.
The tender will be divided into Lots. interested parties may apply for all Lots or individual Lots as …
View the procurement » Mentioned suppliers:Hewlett-Packard Ireland Ltd
2015-11-11Mobile Data Collection Platform (Iarnrod Eireann-Irish Rail)
Iarnród Éireann (IÉ) is seeking a partner to implement a range of field work management applications with a data collection system at its core. It is planned to implement the system with approximately 500 users, initially. The core system will link to SAP, SharePoint and other IT systems using a-synchronous connections (via API), and will initially be focused on 6 elements:
i. Work Order Management Application;
ii. Data Collection Tools;
iii. Form Creation;
iv. Lone Work Systems;
v. GIS and GPS …
View the procurement »
2015-10-19Software Support/Maintenance and Development (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) requires software support and maintenance for the following software systems:
Payroll, Receipting, Travel, HR Recruitment System, HR Attendance System, Grant Assessment System, VTOS Payments, BTEI and Youthreach Student Payments Systems primarily using Synergy IDE on CDETB Premises.
This contract also includes development of the above systems as required.
View the procurement » Mentioned suppliers:On Site Solutions
2015-10-13Request for tenders for the Installation, Configuration, and ongoing support of Red Hat Enterprise Linux 5 (Department of Education and Skills)
(1) The following Operational Support Services are required:
— Regular (Twice weekly) remote monitoring and maintenance of the Production RHEL5 infrastructure (Comprising of 4, RHEL5 VM systems).
— Reactive Support in the event of problems.
— A facility to drawdown up to a maximum of 20 contractor/consultant days if required.
(2) Reactive / Operational Support
Reactive Support in the event of problems with the ability to log calls as a priority.
1, Priority 2 or Priority 3 depending on the urgency of the …
View the procurement » Mentioned suppliers:Sabeo Technologies
2015-06-26Appointment of a single Service Provider to a Framework Agreement for Software Application Support and Development (The Pensions Authority)
Under the Framework Agreement, the Service Provider will provide:
1. technical support and maintenance activities for the Pensions Authority‘s Interactive Scheme Information System (ISIS); and.
2. development services to deliver key enhancements to ISIS as identified by the Authority.
The Authority’s Interactive Scheme Information System ('ISIS') went live in January 2011. ISIS is used to hold data on all occupational pension schemes and allows Registered Administrators (RAs) and interested parties …
View the procurement » Mentioned suppliers:Aspiracon Limited
2015-05-15Tender for the Provision of a Support, Maintenance and Development Service relating to Housing Systems (Local Government Management Agency)
The aim of the tender is to conclude a framework agreement that will establish the general terms governing support, maintenance and development contracts for the Board's housing-related systems (which in the first instance will be the support and and maintenance of iHouse, RAS and Housing Central Broker) while the agreement is in place. The agreement will be with a single supplier and will allow the LGMA to:
(a) draw down appropriate resources for the provision of the support and maintenance service …
View the procurement » Mentioned suppliers:Version 1
2015-01-21Provision of Design, Development and Testing of a Mobile Application (National Transport Authority)
The NTA requires a service provider to provide design, development, testing and/or support services for a number of the Authorities mobile applications. These services may be required on the following applications (and are not limited to the following):
— Leap Card App;
— Rural Transport App;
— Real Time Passenger Information App;
— Taxi Driver Check App;
— National Journey Planner.
View the procurement » Mentioned suppliers:IBI Group
2014-12-16Provision of PRS Business Requirements (National Transport Authority)
The NTA require a system which will allow for electronic submissions of funding application and grants by numerous Implementing Agencies countrywide. The system must also allow for reporting and payment tracking. Due to the nature and sensitivity of administering grant payments, the system must provide a full audit trail on all user actions, controls are to be in place to ensure only the correct users have access to information relevant to them and that from an auditing perspective, there is visibility …
View the procurement » Mentioned suppliers:Quest Computing Ltd
2014-12-16Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority's business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic …
View the procurement » Mentioned suppliers:Open Sky Data Systems
2014-12-03An Post Web and Mobile App Tender (An Post)
An Post Web and Mobile App Requirements Tender: Requirement will include but not limited to Design, development, Implementation and Support and Maintenance for Lot 1 An Post website/s and Lot 2 An Post Mobile Applications.
View the procurement » Mentioned suppliers:Strata3
2014-11-19Multi-Party Framework Agreement for Second Level Citrix Support Managed Service (Dublin City Council)
Dublin City Council invites tenders using the open procedure to establish a multi-party framework agreement for the provision of a Second Level Citrix Support Managed Service. Services Required under the Framework
The framework operator will be required to provide a Citrix Support Managed Service to Dublin City Council. As part of this service, the framework operator will be required to provide at the request of the Contracting Authority/Framework Purchaser:
— On-site resources
Provision of on-site …
View the procurement » Mentioned suppliers:Zinopy Limited
2014-07-24RFT for Oracle Support Services (Department of Education and Skills)
This document constitutes a Request for Tenders to select a company to provide Oracle support to the Department's IT Unit in respect of the Department's Oracle estate.
Specifics of the requirement are outlined in section 3 of this document. Prospective tenderers are requested to familiarise themselves with these specifics, as well as with the Public Procurement Rules, before submitting a proposal. A copy of the current Public Procurement Rules may be downloaded from the eTenders website …
View the procurement » Mentioned suppliers:Vidatum Ltd
2013-11-22011-03-288 - Framework Agreement - ICT Managed Services (Commission for Energy Regulation)
The Commission for Energy Regulation (the ‘CER') is the independent body responsible for overseeing the liberalisation of Ireland's energy sector.
Following a recent review of the Commission's ICT Strategy it has been decided to seek an ICT Managed Services partner to support and maintain its current ICT systems and services and provide a disaster recovery service, as well as to work with CER to advise on and implement potential future changes required to meet any changing business requirements or …
View the procurement » Mentioned suppliers:Trilogy Technologies Limited
2013-08-09HSE 2831 - Premium Maintenance & Support for Microsoft Software Services for the HSE (Health Service Executive (HSE))
The Health Service Executive has a requirement for a qualified, experienced and accredited service provider to provide a managed vendor support contract for it's estate of Microsoft software products. The contract, if awarded, will be based on an hourly rate model, which will be drawn
down as required. Please see ITT documents, attached to this notice on www.etenders.gov.ie for further details.
View the procurement »
2012-10-18The Supply/Renewal of Citrix Licences and associated Support Services (Department of Justice and Equality)
The Minister for Justice and Equality invites tenders from suitably qualified providers for:
1. Renewal of Citrix Subscription Advantage (on XenDesktop Platinum Edition Licences) for Department of Justice and Equality, Legal Aid Board, The Probation Service and the Irish Prison Service.
2. Renewal of Hardware Support/Warranty.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=522372.
View the procurement »