Con/088/2013 - RFT for the Provision of ICT Support Services to the Department of Defence
Department of Defence
The Department of Defence invites tenderers for the provision of ongoing annual support and drawdown onsite support for the Department's ICT network infrastructure.
DeadlineThe time limit for receipt of tenders was 2013-12-04. The procurement was published on 2013-10-25.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข Fujitsu Ireland
- โข Communication and multimedia software development services โบ Communication software development services โบ Exchange software development services
- โข Communication and multimedia software development services โบ Communication software development services โบ Remote access software development services
- โข Computer support services โบ Technical computer support services
- โข Computer-related management services โบ Network management software services
- โข Computer-related services โบ Computer upgrade services
- โข Data network management and support services โบ Data network management services
- โข Data network management and support services โบ Data network support services
- โข Helpdesk and support services โบ Systems support services
- โข Information systems or technology strategic review and planning services โบ Information systems or technology planning services
- โข Information systems or technology strategic review and planning services โบ Information technology services
- โข IT services: consulting, software development, Internet and support โบ Computer network services
- โข Networking, Internet and intranet software development services โบ Networking software development services โบ Miscellaneous networking software development services
- โข Networking, Internet and intranet software development services โบ Networking software development services โบ Network operating system software development services
- โข Networking, Internet and intranet software development services โบ Networking software development services โบ Networking developers software development services
- โข Networking, Internet and intranet software development services โบ Networking software development services โบ Operating system enhancement software development services
- โข Software maintenance and repair services โบ Maintenance of information technology software
- โข Software maintenance and repair services โบ Repair of information technology software
- โข Systems analysis and programming services โบ Systems consultancy services
- โข Systems and technical consultancy services โบ Information technology requirements review services
- โข Technical services โบ Technical support services
- โข รire/Ireland
Procurement history
| Date | Document |
|---|---|
| 2013-10-25 | Contract notice |
| 2014-05-14 | Contract award notice |
Contract notice (2013-10-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐ฆ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Defence
Postal address: Station Road, Newbridge
Postal town: Co Kildare
Contact
E-mail: contracts@defence.irlgov.ie ๐ง
Phone: +353 45492414 ๐
Fax: +353 45492015 ๐
Reference
Dates
Date dispatched: 2013-10-25 ๐
Submission deadline: 2013-12-04 ๐
Publication date: 2013-10-26 ๐
Identifiers
Notice number: 2013/S 209-362644
OJ-S issue: 209
Additional information
Object
Scope of the procurement
Short description:
Reference number: Con/088/2013
Procedure
Languages
Language: English ๐ฃ๏ธ
Contracting authority
Contact
Contact point: Contracts Branch
Reference
Identifiers
Reference number attributed by the contracting authority: Con/088/2013
Source: OJS 2013/S 209-362644 (2013-10-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐ฆ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Defence
Postal address: Station Road, Newbridge
Postal town: Co Kildare
Contact
E-mail: contracts@defence.irlgov.ie ๐ง
Phone: +353 45492414 ๐
Fax: +353 45492015 ๐
Reference
Dates
Date dispatched: 2013-10-25 ๐
Submission deadline: 2013-12-04 ๐
Publication date: 2013-10-26 ๐
Identifiers
Notice number: 2013/S 209-362644
OJ-S issue: 209
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71346&B=ETENDERS_SIMPLE
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Object
Scope of the procurement
Short description:
The Department of Defence invites tenderers for the provision of ongoing annual support and drawdown onsite support for the Department's ICT network infrastructure.
Show more
Procedure
Languages
Language: English ๐ฃ๏ธ
Contracting authority
Contact
Contact point: Contracts Branch
Reference
Identifiers
Reference number attributed by the contracting authority: Con/088/2013
Source: OJS 2013/S 209-362644 (2013-10-25)
Contract award notice (2014-05-14)
Object
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal address: Station Road, Co Kildare
Postal town: Newbridge
Contact
Phone: +353 45492428 ๐
Reference
Dates
Date dispatched: 2014-05-14 ๐
Publication date: 2014-05-17 ๐
Identifiers
Notice number: 2014/S 095-166551
Refers to notice: 2013/S 209-362644
OJ-S issue: 95
Object
Scope of the procurement
Reference number: CON/088/2013
Procedure
Award criteria
Criterion: 1. Ongoing Annual Support Normal Coverage Costs per Year (Appendix 1, B1, P21-22) (300)
2. Cost of Drawdown Onsite Support (Appendix 1, B2, P23) (300)
3. Cost of On Call Engineer out of hours and including weekends (Appendix 1, B1 p22) (75)
4. Cost of critical incident onsite support should it be required (out of hours and including weekends) Appendix 1, B1, p22) (75)
5. Quality of Call Management System (Appendix 2, Section 2, B1, p25) (50)
6. Quality of sample SLA provided (Appendix 2, Section 2, B1, p25) (50)
7. Quality of proposals re skills/knowledge transfer as part of support contract (Appendix 2, Section 2, A, -24-25) (50)
8. Demonstrable proficiency in configuring Microsoft Certificate Services for use with mobile devices (Appendix 1, A(ii) P20) (100)
Award of contract
Date of contract conclusion: 2014-04-22 ๐
Name: Fujitsu Ireland
Postal address: Unit 100 Airside Business Park, Swords
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Information about tenders
Number of tenders received: 6
Contracting authority
Contact
Country: Ireland ๐ฎ๐ช
Complementary information
Review body
Name: The High Court
Postal address: Dublin
Postal code: 7
Country: Ireland ๐ฎ๐ช
Internet address: http://www.courts.ie ๐
Service from which information about the review procedure may be obtained
Name: The High Court
Postal address: Dublin
Postal code: 7
Internet address: http://www.courts.ie ๐
Source: OJS 2014/S 095-166551 (2014-05-14)
Object
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal address: Station Road, Co Kildare
Postal town: Newbridge
Contact
Phone: +353 45492428 ๐
Reference
Dates
Date dispatched: 2014-05-14 ๐
Publication date: 2014-05-17 ๐
Identifiers
Notice number: 2014/S 095-166551
Refers to notice: 2013/S 209-362644
OJ-S issue: 95
Object
Scope of the procurement
Reference number: CON/088/2013
Procedure
Award criteria
Criterion: 1. Ongoing Annual Support Normal Coverage Costs per Year (Appendix 1, B1, P21-22) (300)
2. Cost of Drawdown Onsite Support (Appendix 1, B2, P23) (300)
3. Cost of On Call Engineer out of hours and including weekends (Appendix 1, B1 p22) (75)
4. Cost of critical incident onsite support should it be required (out of hours and including weekends) Appendix 1, B1, p22) (75)
5. Quality of Call Management System (Appendix 2, Section 2, B1, p25) (50)
6. Quality of sample SLA provided (Appendix 2, Section 2, B1, p25) (50)
7. Quality of proposals re skills/knowledge transfer as part of support contract (Appendix 2, Section 2, A, -24-25) (50)
8. Demonstrable proficiency in configuring Microsoft Certificate Services for use with mobile devices (Appendix 1, A(ii) P20) (100)
Award of contract
Date of contract conclusion: 2014-04-22 ๐
Name: Fujitsu Ireland
Postal address: Unit 100 Airside Business Park, Swords
Postal town: Dublin
Country: Ireland ๐ฎ๐ช
Information about tenders
Number of tenders received: 6
Contracting authority
Contact
Country: Ireland ๐ฎ๐ช
Complementary information
Review body
Name: The High Court
Postal address: Dublin
Postal code: 7
Country: Ireland ๐ฎ๐ช
Internet address: http://www.courts.ie ๐
Service from which information about the review procedure may be obtained
Name: The High Court
Postal address: Dublin
Postal code: 7
Internet address: http://www.courts.ie ๐
Source: OJS 2014/S 095-166551 (2014-05-14)
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