Con/088/2013 - RFT for the Provision of ICT Support Services to the Department of Defence

Department of Defence

The Department of Defence invites tenderers for the provision of ongoing annual support and drawdown onsite support for the Department's ICT network infrastructure.

Deadline

The time limit for receipt of tenders was 2013-12-04. The procurement was published on 2013-10-25.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2013-10-25 Contract notice
2014-05-14 Contract award notice
Contract notice (2013-10-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Defence
Postal address: Station Road, Newbridge
Postal town: Co Kildare
Contact
E-mail: contracts@defence.irlgov.ie ๐Ÿ“ง
Phone: +353 45492414 ๐Ÿ“ž
Fax: +353 45492015 ๐Ÿ“ 

Reference
Dates
Date dispatched: 2013-10-25 ๐Ÿ“…
Submission deadline: 2013-12-04 ๐Ÿ“…
Publication date: 2013-10-26 ๐Ÿ“…
Identifiers
Notice number: 2013/S 209-362644
OJ-S issue: 209
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=71346&B=ETENDERS_SIMPLE
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Object
Scope of the procurement
Short description:
The Department of Defence invites tenderers for the provision of ongoing annual support and drawdown onsite support for the Department's ICT network infrastructure.
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Reference number: Con/088/2013

Procedure
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Contact
Contact point: Contracts Branch

Reference
Identifiers
Reference number attributed by the contracting authority: Con/088/2013
Source: OJS 2013/S 209-362644 (2013-10-25)
Contract award notice (2014-05-14)
Object
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Station Road, Co Kildare
Postal town: Newbridge
Contact
Phone: +353 45492428 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2014-05-14 ๐Ÿ“…
Publication date: 2014-05-17 ๐Ÿ“…
Identifiers
Notice number: 2014/S 095-166551
Refers to notice: 2013/S 209-362644
OJ-S issue: 95

Object
Scope of the procurement
Reference number: CON/088/2013

Procedure
Award criteria
Criterion: 1. Ongoing Annual Support Normal Coverage Costs per Year (Appendix 1, B1, P21-22) (300)
2. Cost of Drawdown Onsite Support (Appendix 1, B2, P23) (300)
3. Cost of On Call Engineer out of hours and including weekends (Appendix 1, B1 p22) (75)
4. Cost of critical incident onsite support should it be required (out of hours and including weekends) Appendix 1, B1, p22) (75)
5. Quality of Call Management System (Appendix 2, Section 2, B1, p25) (50)
6. Quality of sample SLA provided (Appendix 2, Section 2, B1, p25) (50)
7. Quality of proposals re skills/knowledge transfer as part of support contract (Appendix 2, Section 2, A, -24-25) (50)
8. Demonstrable proficiency in configuring Microsoft Certificate Services for use with mobile devices (Appendix 1, A(ii) P20) (100)

Award of contract
Date of contract conclusion: 2014-04-22 ๐Ÿ“…
Name: Fujitsu Ireland
Postal address: Unit 100 Airside Business Park, Swords
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Information about tenders
Number of tenders received: 6

Contracting authority
Contact
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช

Complementary information
Review body
Name: The High Court
Postal address: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Internet address: http://www.courts.ie ๐ŸŒ
Service from which information about the review procedure may be obtained
Name: The High Court
Postal address: Dublin
Postal code: 7
Internet address: http://www.courts.ie ๐ŸŒ
Source: OJS 2014/S 095-166551 (2014-05-14)