011-03-288 - Framework Agreement - ICT Managed Services
Commission for Energy Regulation
The Commission for Energy Regulation (the ‘CER') is the independent body responsible for overseeing the liberalisation of Ireland's energy sector.
Following a recent review of the Commission's ICT Strategy it has been decided to seek an ICT Managed Services partner to support and maintain its current ICT systems and services and provide a disaster recovery service, as well as to work with CER to advise on and implement potential future changes required to meet any changing business requirements or deliver identified improvements to the ICT services' performance, security or value for money. The required services will include IT infrastructure management, server storage, server management, telephony services, remote monitoring and a managed service desk.
It is proposed to create a single provider framework agreement to cover these and related services.
A more detailed specification of requirements is set out in sections 2 - 6 of the attached Invitation to Tender (ITT) document.
The time limit for receipt of tenders was 2014-01-09. The procurement was published on 2013-11-22.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Maintenance and repair of information technology equipment › Maintenance of information technology equipment
- • Information systems or technology strategic review and planning services › Information technology services
- • Systems and technical consultancy services › Information technology requirements review services
- • System and support services › Disaster recovery services
- • Helpdesk and support services › Helpdesk services
- • Helpdesk and support services › Systems support services
- • Software-related services › Software support services
- • Software maintenance and repair services › Maintenance of information technology software
- • Computer support services › Technical computer support services
Procurement history
| Date | Document |
|---|---|
| 2013-11-22 | Contract notice |
| 2014-03-04 | Contract award notice |
Contract notice (2013-11-22)
Object
Scope of the procurement
Title: Maintenance and repair of information technology equipment
Quantity or scope:
“1. ICT Managed ServiceThis ICT managed service involves the provision of ICT managed support to ensure that all the CER ICT infrastructure, systems and...”
Show more
Total value of the procurement: 575 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Maintenance and repair of information technology equipment 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Commission for Energy Regulation
Postal address: The Exchange, Belgard Square North, Tallaght
Postal code: 24
Postal town: Dublin
Contact
Internet address: http://www.cer.ie 🌏
E-mail: procurement@cer.ie 📧
Phone: +353 14000800 📞
Fax: +353 14000850 📠
Reference
Dates
Date dispatched: 2013-11-22 📅
Submission deadline: 2014-01-09 📅
Publication date: 2013-11-26 📅
Identifiers
Notice number: 2013/S 229-398103
OJ-S issue: 229
Additional information
“To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this...”
Show more
Object
Scope of the procurement
Short description:
“The Commission for Energy Regulation (the ‘CER') is the independent body responsible for overseeing the liberalisation of Ireland's energy sector.”
“Following a recent review of the Commission's ICT Strategy it has been decided to seek an ICT Managed Services partner to support and maintain its current...”
Show more
“It is proposed to create a single provider framework agreement to cover these and related services.”
“A more detailed specification of requirements is set out in sections 2 - 6 of the attached Invitation to Tender (ITT) document.”
Quantity or scope:
“1. ICT Managed Service”
“This ICT managed service involves the provision of ICT managed support to ensure that all the CER ICT infrastructure, systems and services are adequately...”
Show more
“See Section 3 of the Invitation to Tender (ITT) for specifics.”
“2. Disaster Recovery (DR) Service”
“Innovative proposals for configuration of the DR service to be provided to the CER are welcome. However, the new DR service proposed by tenderers should at...”
Show more
“See Section 4 of the Invitation to Tender (ITT) for specifics.”
“3. Project Work”
“The CER will have the right under the framework agreement to drawdown additional ICT consultancy services as it may require from time to time. This will...”
Show more
“3.1 The design, implementation and deployment of a number of ICT projects as summarised below. These projects will be awarded by the CER ICT Manager to the...”
Show more
“3.2 Support for a number of priority tasks (likely to frontloaded in the first year of the framework agreement) that the service provider may be required to...”
Show more
“The CER ICT Manager will agree a plan for delivery of these tasks with the service provider at the outset of the framework agreement.”
Duration: 48 months
Reference number: 011-03-288
Place of performance
Main site or place of performance:
“Dublin, Ireland.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“All tenderers are required to complete a Declaration of Bona Fides pursuant to Article 45 EU Directive 2001/1/EC (See Appendix B of Request for Tender).”
Economic and financial standing:
“Please refer to Section 8.1 of the Invitation to Tender (ITT) document, available to download from www.etenders.gov.ie, for relevant conditions with respect...”
Show more
Technical and professional ability:
“Please refer to Section 8.1 of the Invitation to Tender (ITT) document, available to download from www.etenders.gov.ie, for relevant conditions with respect...”
Show more
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“Payment terms will be agreed with the successful tenderer.”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“A grouping, if successful, must contract as a single entity, having joint and severable liability.”
Names and professional qualifications of the staff ✅
Procedure
Duration of the framework agreement in years: 4
Tender validity period: 160 days
Tender opening date: 2014-01-09 📅
Languages
Language: English 🗣️
Other languages: Ga
Contracting authority
Contact
Contact point: Siobhan Keating
Reference
Identifiers
Reference number attributed by the contracting authority: 011-03-288
Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Internet address: http://www.courts.ie 🌏
Source: OJS 2013/S 229-398103 (2013-11-22)
Object
Scope of the procurement
Title: Maintenance and repair of information technology equipment
Quantity or scope:
“1. ICT Managed ServiceThis ICT managed service involves the provision of ICT managed support to ensure that all the CER ICT infrastructure, systems and...”
Total value of the procurement: 575 000 💰
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Maintenance and repair of information technology equipment 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Commission for Energy Regulation
Postal address: The Exchange, Belgard Square North, Tallaght
Postal code: 24
Postal town: Dublin
Contact
Internet address: http://www.cer.ie 🌏
E-mail: procurement@cer.ie 📧
Phone: +353 14000800 📞
Fax: +353 14000850 📠
Reference
Dates
Date dispatched: 2013-11-22 📅
Submission deadline: 2014-01-09 📅
Publication date: 2013-11-26 📅
Identifiers
Notice number: 2013/S 229-398103
OJ-S issue: 229
Additional information
“To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this...”
Object
Scope of the procurement
Short description:
“The Commission for Energy Regulation (the ‘CER') is the independent body responsible for overseeing the liberalisation of Ireland's energy sector.”
“Following a recent review of the Commission's ICT Strategy it has been decided to seek an ICT Managed Services partner to support and maintain its current...”
Show more (2)
“It is proposed to create a single provider framework agreement to cover these and related services.”
“A more detailed specification of requirements is set out in sections 2 - 6 of the attached Invitation to Tender (ITT) document.”
“1. ICT Managed Service”
“This ICT managed service involves the provision of ICT managed support to ensure that all the CER ICT infrastructure, systems and services are adequately...”
Show more (9)
“See Section 3 of the Invitation to Tender (ITT) for specifics.”
“2. Disaster Recovery (DR) Service”
“Innovative proposals for configuration of the DR service to be provided to the CER are welcome. However, the new DR service proposed by tenderers should at...”
“See Section 4 of the Invitation to Tender (ITT) for specifics.”
“3. Project Work”
“The CER will have the right under the framework agreement to drawdown additional ICT consultancy services as it may require from time to time. This will...”
“3.1 The design, implementation and deployment of a number of ICT projects as summarised below. These projects will be awarded by the CER ICT Manager to the...”
“3.2 Support for a number of priority tasks (likely to frontloaded in the first year of the framework agreement) that the service provider may be required to...”
“The CER ICT Manager will agree a plan for delivery of these tasks with the service provider at the outset of the framework agreement.”
Reference number: 011-03-288
Place of performance
Main site or place of performance:
“Dublin, Ireland.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“All tenderers are required to complete a Declaration of Bona Fides pursuant to Article 45 EU Directive 2001/1/EC (See Appendix B of Request for Tender).”
Economic and financial standing:
“Please refer to Section 8.1 of the Invitation to Tender (ITT) document, available to download from www.etenders.gov.ie, for relevant conditions with respect...”
Technical and professional ability:
“Please refer to Section 8.1 of the Invitation to Tender (ITT) document, available to download from www.etenders.gov.ie, for relevant conditions with respect...”
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“Payment terms will be agreed with the successful tenderer.”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“A grouping, if successful, must contract as a single entity, having joint and severable liability.”
Names and professional qualifications of the staff ✅
Procedure
Duration of the framework agreement in years: 4
Tender validity period: 160 days
Tender opening date: 2014-01-09 📅
Languages
Language: English 🗣️
Other languages: Ga
Contracting authority
Contact
Contact point: Siobhan Keating
Reference
Identifiers
Reference number attributed by the contracting authority: 011-03-288
Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Internet address: http://www.courts.ie 🌏
Source: OJS 2013/S 229-398103 (2013-11-22)
Contract award notice (2014-03-04)
Object
Scope of the procurement
Total value of the procurement: 321 280 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2014-03-04 📅
Publication date: 2014-03-06 📅
Identifiers
Notice number: 2014/S 046-077389
Refers to notice: 2013/S 229-398103
OJ-S issue: 46
Procedure
Award criteria
Criterion: 1. Quality and technical merit of proposals for providing service detailed in Sections 2-6 of the ITT (30)
2. Quality and balance of resources offered (30)
3. Ultimate cost (40)
Award of contract
Date of contract conclusion: 2014-02-18 📅
Name: Trilogy Technologies Limited
Postal address: 2 Whitefriars, Aungier St
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Information about tenders
Number of tenders received: 7
Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Source: OJS 2014/S 046-077389 (2014-03-04)
Object
Scope of the procurement
Total value of the procurement: 321 280 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2014-03-04 📅
Publication date: 2014-03-06 📅
Identifiers
Notice number: 2014/S 046-077389
Refers to notice: 2013/S 229-398103
OJ-S issue: 46
Procedure
Award criteria
Criterion: 1. Quality and technical merit of proposals for providing service detailed in Sections 2-6 of the ITT (30)
2. Quality and balance of resources offered (30)
3. Ultimate cost (40)
Award of contract
Date of contract conclusion: 2014-02-18 📅
Name: Trilogy Technologies Limited
Postal address: 2 Whitefriars, Aungier St
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Information about tenders
Number of tenders received: 7
Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Source: OJS 2014/S 046-077389 (2014-03-04)
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