2023-10-13   Provision of a cloud based unified communication solution and associated telephone services, for Longford County... (Longford County Council_1128)
Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including call centre functionality, maintenance support and calls for Longford County Council and Cavan County Council. Longford and Cavan County Councils are seeking tenders from suitably qualified providers for the Provision of individual cloud-based unified communication solution and associated telephone service, including maintenance and support service. The systems will be … View the procurement »

2023-06-16   CFT 3434: Support and maintain existing on-prem telephony solution and associated technologies (South Dublin County Council)
South Dublin County Council (SDCC) are seeking tenders from suitably qualified providers to provide support, maintenance, and advice on the existing Openscape and Luware telephone solutions and associated technologies. View the procurement »

2023-01-23   Phone System and Contact Centre Upgrade (Wexford County Council)
Request for Tenders for Provision of a cloud based unified communication solution and associated telephone services, including contact centre functionality, maintenance and support View the procurement »

2022-09-19   2022/1027 RFT for the establishment of a Single Party Framework Agreement for the provision of a Hosted Session... (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service wish to put in place a framework for the supply of provider-hosted Session Border Controllers for SIP trunk connectivity and associated configuration, support, and maintenance. Tenderers are also required to detail how they would peer the SIP trunks they offer with Government Networks. The Organisation’s current telephone solution is currently provided via 30-channel Primary Rate Interface lines. It is essential that the migration to the new service be as seamless as … View the procurement »
Mentioned suppliers: eir Business

2022-09-13   Provision of Managed Network and Support Services for Government Networks (Office of the Government Chief Information Officer)
“Government Networks” is a unit within the Office of the Government Chief Information Officer that has responsibility for the Government Cloud Network, centralised Wi-fi, guest internet access, centralised voice routing and other associated telecommunications services. The successful Tenderer will work closely with the Government Networks team and will be responsible for the day to day management and extension of the Government Cloud Network (GCN) and all associated services. A minimum of one senior … View the procurement »

2022-03-01   The provision of the supply, installation, management and support of High Speed Broadband, Voice and related... (Department of Transport)
The provision of the supply, installation, management, and support of High-Speed Broadband, Voice, and related services for 53 Irish Coast Guard Stations. View the procurement »
Mentioned suppliers: Magnet Networks Limited

2021-11-29   Tender for the Upgrade and Integration of MTU IP Telephony (Munster Technological University - Kerry Campus)
MTU has two separate Cisco call manager (CUCM) installations, one in its Cork campus, one in its Tralee campus. MTU is looking for proposals to merge these two CUCM systems into one, upgrading the software to a common version and upgrading any obsolete hardware. Full details are contained in the tender documentation attached to this Contract Notice or for download from the Irish Government Procurement Website - www.etenders.gov.ie View the procurement »
Mentioned suppliers: Vodafone

2021-09-28   Fixed Broadband and PSTN Services (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland wish to engage with a single supplier to maintain and support existing telephony infrastructure. Fáilte Ireland are embarking on a new enhanced telephony solution to deliver Unified Communications using Microsoft Teams which will allow staff receive and make calls without the need for handsets. While this will replace the necessity for BRA’s and PRA’s we will still require some of our existing analogue lines which supports services that require dedicated lines, such as broadband, alarms and lifts. View the procurement »
Mentioned suppliers: eir Business

2021-07-21   RFT for the Provision of Fixed Voice, SIP, VOIP and Hosted Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential … View the procurement »
Mentioned suppliers: eir Business

2021-06-30   The Provision of the Supply, Installation, Management and Support of High Speed Broadband, Voice and Related... (Department of Transport)
The provision of the supply, installation, management and support of high speed broadband, voice and related services for 53 Irish Coast Guard Stations. View the procurement »

2021-06-21   Provision of Fixed Voice and VoIP Services (Department of Public Expenditure and Reform)
The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Government’s Public Service ICT Strategy. OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count … View the procurement »

2021-02-11   Installation, Commissioning and Maintenance of a VOIP Telephone System, Including Call Charges (National Museum of Ireland)
National Museum of Ireland wishes to install a VoIP based phone system at the following museum sites: 1) NMI Decorative Arts and History — Collins Barracks, Dublin; 2) NMI Archeology – Kildare Street, Dublin; 3) NMI Natural History – Merrion Square, Dublin; 4) NMI Country Life – Castlebar, Mayo; 5) Collections resource centre, Swords, Dublin; 6) Beggars bush this system will replace an existing system which has reached end of life. View the procurement »
Mentioned suppliers: Intellicom Ireland Ltd

2020-11-12   SIP Trunk Services (Central Bank of Ireland)
The Central Bank intends to establish an agreement with a suitably experienced economic operator to design, provide, implement, operate, support and manage a telephony service, incorporating primarily VoIP SIP trunk services and related communications infrastructure across all Central Bank locations including North Wall Quay, Spencer Dock, Sandyford and any other future location(s) (‘Premises’). There is also a requirement for broadband and analogue PSTN services. Please see attached documentation for … View the procurement »
Mentioned suppliers: Eircom

2020-09-14   The Provision of Fixed Voice and VOIP (Technological University Dublin (TU Dublin))
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the … View the procurement »
Mentioned suppliers: eir Business

2020-08-04   Fixed Voice and VoIP Services (Department of Agriculture, Food and the Marine)
The Department of Agriculture, Food and the Marine (DAFM) and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits. View the procurement »
Mentioned suppliers: Eircom

2020-04-02   Control Room of the Future (EirGrid plc)
EirGrid is seeking expressions of interest from suitably qualified and competent advisors to review our current control room operations in Dublin/Belfast and other jurisdictions in the energy and non-energy sectors from around the world to identify best practice in terms of tools, processes and systems. This is expected to include big data analytics promoting control and decision making in a dynamic environment to facilitate automation for our 2030 and beyond requirements taking the high level of planned … View the procurement »
Mentioned suppliers: EPRI Europe DAC

2019-11-22   Enhanced Telephony and Collaboration Solution (Unified Communications) (Office of Public Works (OPW))
The provision of an enhanced telephony and collaboration solution to deliver unified communications (telephony, messaging, shared workspaces, video-conferencing and related services across multiple locations and devices). View the procurement »

2019-11-18   The Supply of Maintenance and Support of Avaya Aura Suite of Communications Products (Department of Employment Affairs and Social Protection)
The supply of maintenance and support of Avaya Aura Suite of communications products including Avaya Aura Contact Centre. View the procurement »
Mentioned suppliers: Vodafone

2019-09-06   Core Telephony Managed Service (Dublin City Council)
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call recording for retention of historical recordings. It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles. View the procurement »
Mentioned suppliers: Vodafone

2019-08-26   Managed IP Telephony and Managed POE LAN Switches (Citizens Information Board)
A fully managed IP Telephony System to include supply, installation, testing, commissioning and ongoing monitoring, management and support at 154 locations across Ireland. View the procurement »
Mentioned suppliers: Vodafone Ireland

2019-08-08   The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre (Department of Employment Affairs and Social Protection)
The supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura Contact Centre. View the procurement »

2019-07-03   The Supply of Fixed Voice Services (Department of Employment Affairs and Social Protection)
The supply of fixed voice services to the Department of Employment Affairs and Social Protection. View the procurement »
Mentioned suppliers: Vodafone Ireland

2018-09-28   Request for Tenders for Support and Maintenance of VoIP Telephony Software and Hardware (Courts Service)
Tenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment. The services will include provision of helpdesk services, software licencing and support and network hardware support. View the procurement »
Mentioned suppliers: EIRCOM LTD

2018-08-24   Provision of VOIP and NETWORK Support, Maintenance and Upgrade Services (Tourism Ireland Limited)
Tourism Ireland is seeking to appoint a VOIP and NETWORK supplier for the next 3 years, commencing no later than 1.2.2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services. The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the … View the procurement »
Mentioned suppliers: PlanNet 21 Communications Ltd

2018-04-23   RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution (Road Safety Authority (RSA))
The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling queries from customers and the public, and to deliver a modern VoIP Telephony Solution for organisation-wide communications which removes the reliance on fixed line ISDN services. The solution will transform our operational processes for managing customer … View the procurement »
Mentioned suppliers: Provident CRM Ltd

2018-03-09   Supply of a Hosted IP Telphony System for the Education and Training Boards and associated centres (Education Procurement Service (EPS))
Request for Tenders to establish a Single Supplier Framework Contract for the Supply of a Hosted IP Telephony System for the Education and Training Boards and associated centres. View the procurement »

2017-12-12   Provision of a Public Transport Mobile Ticketing Solution (National Transport Authority)
The NTA is seeking to enter into a contract for the provision of a Public Transport Mobile Ticketing Solution for use across various public transport operators in Ireland. This contract is intended for the provision of a transport mobile ticketing solution from the supplier, which would be deployed nationally across multiple public transport operator services in Ireland. This is likely to include both multi-operator and multi-modal tickets. NTA has defined a road map for the next generation of automated … View the procurement »
Mentioned suppliers: Cubic Transportation Systems Ltd

2017-03-13   Provision of Cisco UCS and Maintenance / Support Services 2017 (St James's Hospital)
Provision of Cisco UCS and Maintenance / Support Services 2017. View the procurement »
Mentioned suppliers: Plannet21 Communications

2016-08-23   Multi Supplier Framework Agreement for Network Equipment and Associated Services (The Office of Government Procurement)
The requirements are for the provision, installation, configuration, implementation, support and maintenance of Network Equipment. View the procurement »
Mentioned suppliers: Abacus Systems Action Point Technology Agile Networks Ltd. ATS Group Limited Avaya International Sales Bootstrap Limited Bt Ireland Capita Managed IT Solutions Comsys Ltd Datapac Dimension Data Ireland Limited Ecom Solutions Eircom Exigent Networks Hewlett Packard HiberniaEvros Technology Group Kedington Limited Pfh Technology Vodafone Ireland

2016-01-20   Provision of VoIP Telephony Service Installation and Support (National Transport Authority)
The National Transport Authority requires a supplier to provide supply, support and maintenance services for the Authority's Unified Communications Manager VoIP telephony installation as described in the tender documents. Tenderers must provide comprehensive maintenance support and service contract for a period of 4 years, and are required to document their approach to provide the services in line with the service level agreement as outlined below: — Full telephone help-desk service from 8:00—18:00 … View the procurement »

2014-06-16   2014P017 - Delivery of North Wall Quay Technologies for Central Bank of Ireland (Central Bank of Ireland)
The purpose of this PQQ exercise is to assist the Central Bank of Ireland in evaluating potential vendors who can provide responses to either or both of the following options: View the procurement »

2014-04-25   Avaya PBX Support and Microsoft Lync Integration Services (Department of Social Protection)
The purpose of this competition is to seek provision of Consultancy / IT Services for Avaya PBX Support and Microsoft Lync Integration Services to: — Provide for the continued maintenance and support for existing Avaya PBX and Contact Center solutions, — Provide for the integration of non-IP sites, — Assist in leveraging the existing Microsoft Lync infrastructure and services to design and implement a robust unified communication solution to provide the Department with a platform which best utilises the … View the procurement »
Mentioned suppliers: Vodafone Ireland

2014-01-31   UCC/2013/56 - Voice Telephony Systems (University College Cork (UCC))
UCC is initiating a procurement process to upgrade and/or replace the voice telephony systems serving the University. This will be a Competitive Dialogue process consisting of an initial selection and dialogue phase followed by a formal tender phase. View the procurement »

2013-07-26   VOIP support, maintenance and upgrade services (Tourism Ireland)
Tourism Ireland is seeking to appoint a VOIP supplier for the next 3 years, commencing no later than 1.1.2014., with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services. The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current Tourism … View the procurement »
Mentioned suppliers: PlanNet 21 Communications Ltd

2011-07-29   VoIP RFT - Department of Education and Skills (Department of Education & Skills)
This document constitutes a request for tenders to select a company for the design, supply, installation and implementation of a new VoIP telephony system infrastructure for the Department of Education and Skills (DES) and the national educational psychological services (NEPS) - an area of the Department currently with its own separate ICT infrastructure. The DES and NEPS infrastructures are in the process of being amalgamated and a single infrastructure will be in place for the implementation of the new … View the procurement »
Mentioned suppliers: Nextiraone Ireland