RFT for the Provision of Fixed Voice, SIP, VOIP and Hosted Services

Houses of the Oireachtas Service

The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.

Deadline

The time limit for receipt of tenders was 2021-08-23. The procurement was published on 2021-07-21.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-07-21 Contract notice
2022-01-25 Contract award notice
Contract notice (2021-07-21)
Object
Scope of the procurement
Title: IP telephone services
Reference number: 2021/1009
Short description:
The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IP telephone services ๐Ÿ“ฆ
Additional CPV: Telecommunications services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Other
Awarding authority name: Houses of the Oireachtas Service
Postal address: Leinster House
Postal code: Kildare Street
Postal town: Dublin 2
Contact
Internet address: http://www.oireachtas.ie ๐ŸŒ
E-mail: john.mcilwrath@oireachtas.ie ๐Ÿ“ง
Phone: +353 16183433 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=193966&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=193966&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2021-07-21 ๐Ÿ“…
Submission deadline: 2021-08-23 ๐Ÿ“…
Publication date: 2021-07-26 ๐Ÿ“…
Identifiers
Notice number: 2021/S 142-378193
OJ-S issue: 142

Object
Scope of the procurement
Estimated total value: 400 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 400 000 EUR ๐Ÿ’ฐ
Duration: 60 months

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Irish ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months
Tender opening date: 2021-08-23 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Other type of contracting authority: Parliament
Contact
Contact point: John McIlwrath
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1166 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=193966&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal address: The Courts Service, 6th Floor, 15/24 Phoenix Street North, Smithfield, Dublin 7
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 16395600 ๐Ÿ“ž
Internet address: www.courts.ie ๐ŸŒ
Source: OJS 2021/S 142-378193 (2021-07-21)
Contract award notice (2022-01-25)
Object
Scope of the procurement
Total value of the procurement: 400 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-01-25 ๐Ÿ“…
Publication date: 2022-01-28 ๐Ÿ“…
Identifiers
Notice number: 2022/S 020-049507
Refers to notice: 2021/S 142-378193
OJ-S issue: 20

Procedure
Award criteria
Quality criterion (name): PRA/SIP Trunk Resilience and Redundancy
Quality criterion (weighting): 15%
Quality criterion (name): PRA/SIP Trunk Rationalisation and Implementation Planning
Quality criterion (weighting): 17%
Quality criterion (name): Contract Management and Quality of approach to Support and Maintenance
Exit Strategy
Quality criterion (weighting): 3%
Cost criterion (name): Cost
Cost criterion (weighting): 50%

Award of contract
Date of contract conclusion: 2021-10-15 ๐Ÿ“…
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 851744917 ๐Ÿ“ž
E-mail: noeline.hogg@eir.ie ๐Ÿ“ง
Internet address: http://www.eir.ie ๐ŸŒ
Total value of the procurement: 400 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 1

Complementary information
Review body
Postal address: The Courts Service, 6th Floor, 15/24 Phoenix Street North, Smithfield, Dublin 7.
Source: OJS 2022/S 020-049507 (2022-01-25)