Avaya PBX Support and Microsoft Lync Integration Services

Department of Social Protection

The purpose of this competition is to seek provision of Consultancy / IT Services for Avaya PBX Support and Microsoft Lync Integration Services to:
— Provide for the continued maintenance and support for existing Avaya PBX and Contact Center solutions,
— Provide for the integration of non-IP sites,
— Assist in leveraging the existing Microsoft Lync infrastructure and services to design and implement a robust unified communication solution to provide the Department with a platform which best utilises the investment and is capable of bringing on new forms of communications technology as they become available,
— Provide knowledge and skills transfer to Department staff on the development and support of the voice services infrastructure.

Deadline

The time limit for receipt of tenders was 2014-06-06. The procurement was published on 2014-04-25.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2014-04-25 Contract notice
2014-10-13 Contract award notice
Contract notice (2014-04-25)
Object
Scope of the procurement
Title: IP telephone services
Quantity or scope: See RFT
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IP telephone services 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Social Protection
Postal address: College Road
Postal town: Sligo
Contact
Internet address: http://www.welfare.ie 🌏
E-mail: declan.kerr@welfare.ie 📧
Phone: +353 719148557 📞

Reference
Dates
Date dispatched: 2014-04-25 📅
Submission deadline: 2014-06-06 📅
Publication date: 2014-04-29 📅
Identifiers
Notice number: 2014/S 083-144917
OJ-S issue: 83
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=75729&B=ETENDERS_SIMPLE
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Object
Scope of the procurement
Short description:
The purpose of this competition is to seek provision of Consultancy / IT Services for Avaya PBX Support and Microsoft Lync Integration Services to:
— Provide for the continued maintenance and support for existing Avaya PBX and Contact Center solutions,
— Provide for the integration of non-IP sites,
— Assist in leveraging the existing Microsoft Lync infrastructure and services to design and implement a robust unified communication solution to provide the Department with a platform which best utilises the investment and is capable of bringing on new forms of communications technology as they become available,
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— Provide knowledge and skills transfer to Department staff on the development and support of the voice services infrastructure.
Place of performance
Main site or place of performance:
Work delivered under this RFT will be undertaken on-site at the Department's offices in Con Colbert House, Kilmainham, Dublin 8. Tenderers should note that some of the work, such as requirements gathering, problem solving, troubleshooting and attendance at meetings may be undertaken in any other of the Department's locations as the need arises.
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Procedure
Tender opening date: 2014-06-09 📅
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Declan Kerr
Source: OJS 2014/S 083-144917 (2014-04-25)
Contract award notice (2014-10-13)
Object
Scope of the procurement
Total value of the procurement: 510 000 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2014-10-13 📅
Publication date: 2014-10-16 📅
Identifiers
Notice number: 2014/S 199-352018
Refers to notice: 2014/S 83-144917
OJ-S issue: 199

Procedure
Award criteria
Criterion: 1. See RFT

Award of contract
Date of contract conclusion: 2014-09-23 📅
Name: Vodafone Ireland
Postal address: Mountain View, Leopardstown
Postal town: Dublin
Postal code: 18
Country: Ireland 🇮🇪
Information about tenders
Number of tenders received: 2
Source: OJS 2014/S 199-352018 (2014-10-13)
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Region:
Éire/Ireland Ireland
Products/services:
Postal and telecommunications services Telecommunications services Telephone and data transmission services IP telephone services