Provision of VoIP Telephony Service Installation and Support
National Transport Authority
The National Transport Authority requires a supplier to provide supply, support
and maintenance services for the Authority's Unified Communications Manager
VoIP telephony installation as described in the tender documents.
Tenderers must provide comprehensive maintenance support and service
contract for a period of 4 years, and are required to document their approach to
provide the services in line with the service level agreement as outlined below:
โ Full telephone help-desk service from 8:00โ18:00 Monday to Friday;
โ 24/7 logging and emergency cover;
โ Second level Telephone Technical Support;
โ Hardware and software support;
โ Any other services the Tenderer can offer.
The time limit for receipt of tenders was 2016-03-04. The procurement was published on 2016-01-20.
Who? What?- โข IT services: consulting, software development, Internet and support โบ Computer network services
- โข Radio, television, communication, telecommunication and related equipment
- โข Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment โบ Maintenance services of telecommunications equipment
- โข Telephone and data transmission services โบ Dedicated-business telephone network services
- โข Telephone and data transmission services โบ IP telephone services
- โข รire/Ireland โบ Ireland
| Date | Document |
|---|---|
| 2016-01-20 | Contract notice |
| 2016-08-18 | Contract award notice |
Object
Scope of the procurement
Title: Radio, television, communication, telecommunication and related equipment
Quantity or scope:
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Radio, television, communication, telecommunication and related equipment ๐ฆ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Harcourt Lane, Iveagh Court
Postal code: 2
Postal town: Dublin
Contact
Internet address: https://www.nationaltransport.ie/ ๐
E-mail: igor.popenko@nationaltransport.ie ๐ง
Phone: +353 18798300 ๐
Fax: +353 18798333 ๐
Reference
Dates
Date dispatched: 2016-01-20 ๐
Submission deadline: 2016-03-04 ๐
Publication date: 2016-01-22 ๐
Identifiers
Notice number: 2016/S 015-022258
OJ-S issue: 15
Object
Scope of the procurement
Short description:
Time frame for subsequent contracts: 12 months
Reference number: The contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The most economically advantageous or any tender will not necessarily be accepted.The contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response to this notice is confidential or commercially sensitive or should not be disclosed in response to a request for information under the aforementioned Acts. Tenderers must state why they consider the information to be confidential or commercially sensitive. The contracting authority will comply with any obligation to consult with any tenderer about sensitive information before making a decision on any Freedom of Information request received.The contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of tendering and/or attending at interview, if required).Tenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide tax clearance documentation and evidence that required insurances are in place.The contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authoritiesโ Contracts) Regulations 2006, to award new services to the successful tenderer in this competition.
Place of performance
Main site or place of performance: Dublin.
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As set out in the tender documents.
Economic and financial standing: As set out in the tender documents.
Minimum level(s) of standards: As set out in the tender documents.
Technical and professional ability: As set out in the tender documents.
Contract execution
Deposits and guarantees required: As set out in the tender documents.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As set out in the tender documents.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: As set out in the tender documents.
Other particular conditions: As set out in the tender documents.
Procedure
Tender validity period: 006 months
Languages
Language: English ๐ฃ๏ธ
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Igor Popenko
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1149 ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=95863&B=ETENDERS_SIMPLE ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=95863&B=ETENDERS_SIMPLE ๐
Reference
Identifiers
Reference number attributed by the contracting authority: The contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The most economically advantageous or any tender will not necessarily be accepted.
The contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response to this notice is confidential or commercially sensitive or should not be disclosed in response to a request for information under the aforementioned Acts. Tenderers must state why they consider the information to be confidential or commercially sensitive. The contracting authority will comply with any obligation to consult with any tenderer about sensitive information before making a decision on any Freedom of Information request received.
The contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of tendering and/or attending at interview, if required).
Tenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide tax clearance documentation and evidence that required insurances are in place.
The contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authoritiesโ Contracts) Regulations 2006, to award new services to the successful tenderer in this competition.
Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 18886000 ๐
Internet address: http://www.courts.ie ๐
Fax: +353 18886125 ๐
Information about review deadlines:
Object
Scope of the procurement
Short description:
Document type: Contract award notice
Place of performance
NUTS region: Ireland ๐๏ธ
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal code: D2
Reference
Dates
Date dispatched: 2016-08-18 ๐
Publication date: 2016-08-20 ๐
Identifiers
Notice number: 2016/S 160-289564
Refers to notice: 2016/S 015-022258
OJ-S issue: 160
Additional information
Object
Scope of the procurement
Short description:
Procedure
Award criteria
Cost criterion: Price
Cost weighting: 40
Cost criterion: Quality
Cost weighting: 60
Complementary information
Review body
Postal code: D7
Source: OJS 2016/S 160-289564 (2016-08-18)
- Radio, television, communication, telecommunication and related equipment (10 new procurements)