Provision of Fixed Voice and VoIP Services

Department of Public Expenditure and Reform

The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Governmentโ€™s Public Service ICT Strategy.
OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count of over 4 000. It is expected to raise to 15 000 staff over the duration of this contract. We require a carrier who can grow with us and scale up the number of accounts efficiently as we expand over the lifetime of this contract.

Deadline

The time limit for receipt of tenders was 2021-07-23. The procurement was published on 2021-06-21.

Who? What? Where?
Procurement history
Date Document
2021-06-21 Contract notice
2023-01-13 Contract award notice
Contract notice (2021-06-21)
Object
Scope of the procurement
Title: IP telephone services
Short description:
The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Governmentโ€™s Public Service ICT Strategy. OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count of over 4 000. It is expected to raise to 15 000 staff over the duration of this contract. We require a carrier who can grow with us and scale up the number of accounts efficiently as we expand over the lifetime of this contract.
Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IP telephone services ๐Ÿ“ฆ
Additional CPV: Telecommunications services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Public Expenditure and Reform
Postal address: Government Buildings
Postal code: Upr Merrion Street
Postal town: Dublin
Contact
Internet address: http://www.per.gov.ie ๐ŸŒ
E-mail: dermot.nolan@per.gov.ie ๐Ÿ“ง
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191610&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191610&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2021-06-21 ๐Ÿ“…
Submission deadline: 2021-07-23 ๐Ÿ“…
Publication date: 2021-06-25 ๐Ÿ“…
Identifiers
Notice number: 2021/S 121-319636
OJ-S issue: 121
Additional information
Electronic postbox to be used.

Object
Scope of the procurement
Short description:
The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Governmentโ€™s Public Service ICT Strategy.
OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count of over 4 000. It is expected to raise to 15 000 staff over the duration of this contract. We require a carrier who can grow with us and scale up the number of accounts efficiently as we expand over the lifetime of this contract.
Show more
Estimated total value: 600 000 EUR ๐Ÿ’ฐ
Short description:
The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Governmentโ€™s Public Service ICT Strategy. The OGCIO has a wide-ranging remit in addition to delivery of the Government Public Service ICT Strategy. The OGCIO is also responsible for providing ICT Services to a number of Government Departments, these services include the private Government Network, Public Service ICT policy, approval of major ICT expenditure across the wider civil and public service, and engaging with the EU on the Government Action Plan. An 18 Step Action Plan sets out a range of projects and programmes which will deliver the Public Service ICT Strategy including Build To Share (BTS) Infrastructure Initiatives. The Service Delivery Unit (SDU) in the OGCIO is responsible for delivering these central BTS Infrastructure initiatives and services to Government Departments and Public Service Bodies.
Show more
The goods/services under this agreement will be drawn down by the OGCIO for services provided by the OGCIO to Government Departments/Public Service Bodies availing of the OGCIOโ€™s build to share initiatives.
Estimated value excluding VAT: 600 000 EUR ๐Ÿ’ฐ
Duration: 36 months
Description of renewals:
The client reserves the right to extend the term for a period or periods of up to 12 (twelve) months with a maximum of 2 (two) such extensions permitted subject to its obligations at law.
Place of performance
Main site or place of performance: Spencer Dock, Dublin 1, D01WP44.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Selection criteria as stated in the procurement documents.
Economic and financial standing: Selection criteria as stated in the procurement documents.
Minimum level(s) of standards: Selection criteria as stated in the procurement documents.
Technical and professional ability: Selection criteria as stated in the procurement documents.
Contract execution
Contract performance conditions: Selection criteria as stated in the procurement documents.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 23:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 4 months
Tender opening date: 2021-07-23 ๐Ÿ“…
Tender opening time: 23:00
Place: Electronic postbox to be used.
Additional information: Electronic postbox to be used.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Dermot Nolan
Internet address: www.per.gov.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1887 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191610&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin 7
Postal code: D07N972
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2021/S 121-319636 (2021-06-21)
Contract award notice (2023-01-13)
Object
Scope of the procurement
Short description:
The Office of the Government Chief Information Officer (OGCIO) is a division of the Department of Public Expenditure and Reform and is tasked with delivering the Governmentโ€™s Public Service ICT Strategy. OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count of over 4,000. It is expected to raise to 15,000 staff over the duration of this contract. We require a carrier who can grow with us and scale up the number of accounts efficiently as we expand over the lifetime of this contract.
Show more
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-01-13 ๐Ÿ“…
Publication date: 2023-01-18 ๐Ÿ“…
Identifiers
Notice number: 2023/S 013-034401
Refers to notice: 2021/S 121-319636
OJ-S issue: 13

Object
Scope of the procurement
Short description:
OGCIO BTS is currently expanding with more departments coming online for support through the range of services we offer. Fixed Voices and VOIP is one of the offerings currently available to existing and new departments we support. By the end of 2021 OGCIO will be supporting departments with a staff count of over 4,000. It is expected to raise to 15,000 staff over the duration of this contract. We require a carrier who can grow with us and scale up the number of accounts efficiently as we expand over the lifetime of this contract.
Show more
The goods/services under this agreement will be drawn down by the OGCIO for services provided by the OGCIO to Government Departments/Public Service Bodies availing of the OGCIOโ€™s Build To Share initiatives.
Place of performance
Main site or place of performance: Spencer Dock, Dublin 1, D01WP44

Procedure
Award criteria
Quality criterion (name): Suitability of Intended Use
Quality criterion (weighting): 30%
Quality criterion (name): Quality of Proposal of Management and Delivery of Contract
Cost criterion (name): .Cost of Providing Service
Cost criterion (weighting): 40%
Source: OJS 2023/S 013-034401 (2023-01-13)