2021-11-29Tender for the Upgrade and Integration of MTU IP Telephony (Munster Technological University - Kerry Campus)
MTU has two separate Cisco call manager (CUCM) installations, one in its Cork campus, one in its Tralee campus. MTU is looking for proposals to merge these two CUCM systems into one, upgrading the software to a common version and upgrading any obsolete hardware.
Full details are contained in the tender documentation attached to this Contract Notice or for download from the Irish Government Procurement Website - www.etenders.gov.ie
View the procurement » Mentioned suppliers:Vodafone
2020-12-18IP Telephony System, Customer Contact Center and Unified Communications System for Donegal County Council (Donegal County Council)
Donegal County Council intends to use this RFT to replace our existing telephony infrastructure with a new IP based system. It also intends to replace our existing contact centre solution and implement a unified communications solution also.
It is intended that the successful tenderer will design, supply, install and implement a new IP telephony system capable of meeting the needs of a diverse and dispersed organisation to include unified messaging and unified communications. The tenderer will also …
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2020-10-12Framework for Provision of Telecommunication Services to Ervia — PQQ (Ervia)
Ervia is undertaking a competitive tendering process, the objective of which is to establish multi-party framework agreements in relation to the provision of telecommunications services.
It is anticipated that a separate framework agreement will be entered into for each lot. Telecommunication services will be sub-divided into 4 separate lots. It is intended that the initial contracts to be awarded under each framework agreement will be for the Irish Water and Group businesses of Ervia.
View the procurement » Mentioned suppliers:EircomVodafone Ireland Limited
2020-06-0920/040 — Framework for Provision of Telecommunication Services to Ervia (Ervia)
Ervia is undertaking a competitive tendering process, the objective of which is to establish multi-party framework agreements in relation to the provision of telecommunications services.
It is anticipated that a separate framework agreement will be entered into for each lot. Telecommunication services will be subdivided into six separate lots. It is intended that the initial contracts to be awarded under each framework agreement will be for the Irish Water and Group businesses of Ervia.
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2020-02-19GMIT (CUA) Single Operator Framework Agreement Telecoms 2020 (Galway Mayo Institute of Technology)
GMIT wishes to establish a single party framework for Landline, PRA (initially), migrating to SIP and associated equipment supply, delivery, core equipment installation, project management and maintenance services.
Please note that the following contracting authorities may use this framework throughout its’ lifetime (within the 10 years). However, it is not envisaged that Letterkenny Institute of Technology and Institute of Technology Sligo will utilise this framework within the first 12 months.
— …
View the procurement » Mentioned suppliers:Hibernia Services Trading as Evros...Vodafone Ireland Ltd
2019-09-24Provision of Maintenance of Telephone Handsets and LAN Cabling (Coras Iompair Eireann (CIE Utility))
CIE wishes to procure the service to maintain telephone handsets and the associated telephone and LAN cabling. CIE Group of Companies has a nationwide PABX System comprising approximately 4 000 telephone handsets and associated telephone cabling. It also has a nationwide LAN infrastructure. Maintenance will consist of break/fix maintenance of the handset population and the associated telephone cabling which will comprise the wiring from the active equipment (PABX or equivalent) to the handset. …
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2018-10-15Tender for Provision of a Private Branch Exchange (PBX) Solution for St Vincent's University Hopsital (St Vincent's University Hospital)
The main aim of this project is to provide SVUH with an Open Standard Analogue/TDM/VoIP phone system and: provide the hospital with a resilient telephony infrastructure with no single point or location of failure possible, thereby removing the operational risks associated with the current infrastructure. Provide telephony services to new service developments on the campus. Protect the existing investment in telephony services. Allow for capability of integration with National telephony deployments as …
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2018-08-24Provision of VOIP and NETWORK Support, Maintenance and Upgrade Services (Tourism Ireland Limited)
Tourism Ireland is seeking to appoint a VOIP and NETWORK supplier for the next 3 years, commencing no later than 1.2.2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the …
View the procurement » Mentioned suppliers:PlanNet 21 Communications Ltd
2018-05-24Replacement Multi-Channel Contact Centre (Dublin City Council)
Dublin CIty Council (DCC) is seeking proposals in respect of the replacement of its existing contact centre with a high availability, distributed and scalable solution. Any proposed solution must have regard to DCC’s 2 server rooms, which are located within the civic offices and at its DR /business continuity data centre at DXC City west.
DCC is seeking proposals, which will provide a phased, structured and seamless replacement path for its contact centre. Tenderers must submit clearly and fully costed …
View the procurement » Mentioned suppliers:Welltel Enterprise
2018-04-23RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution (Road Safety Authority (RSA))
The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling queries from customers and the public, and to deliver a modern VoIP Telephony Solution for organisation-wide communications which removes the reliance on fixed line ISDN services. The solution will transform our operational processes for managing customer …
View the procurement » Mentioned suppliers:Provident CRM Ltd
2016-08-31Provision of Telecommunication Services (An Post)
An Post is seeking to enter into a Single Party Framework Agreement for each of the following Lot's for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years.
Lot 1: Provision of Fixed Voice Services;
Lot 2: Provision of Fixed and Wireless WAN Data Services;
Lot 3: Provision of Data Centre Metro and Mail Centres Data Services;
Lot 4: Provision of Mobile Data and Voice for Postal Operatives;
Lot 5: Maintenance and Support of Cabling Infrastructure.
The tender will …
View the procurement » Mentioned suppliers:EircomPower Communications LtdVodafone Ireland
2015-12-04Supply and Maintenance of Network Equipment (An Post)
An Post is seeking to enter into a Single Framework Agreement for each of the following LOTS for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years.
The tender will be divided into LOTs. Interested parties may apply for all LOTs or individual LOTs as appropriate.
Interested parties should have demonstrated capability and experience in the specialist areas to meet the requirements and tight deadlines that are associated with these services/ …
View the procurement » Mentioned suppliers:Ecom
2015-11-20Bord na Móna Mobile Telephony Tender (Bord Na Mona)
Tenders are invited for the Supply of Telephony Services to Bord na Móna which include:
1. Voice, data and mobile broadband for approximately 1 500 SIMS across a range of devices which include 900 mobile phones;
2. Managed Fixed lines;
3. Managed WAN services; and
4. Managed Internet.
Bord na Móna‘s approximate annual telephony usage are as follows:
— 10TB of data;
— Calls to Mobile: 55 000 hours;
— National Calls: 13 335 hours;
— International Calls: 1 600 hours;
— Text Messages: 550 000.
The successful …
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2014-01-31UCC/2013/56 - Voice Telephony Systems (University College Cork (UCC))
UCC is initiating a procurement process to upgrade and/or replace the voice telephony systems serving the University.
This will be a Competitive Dialogue process consisting of an initial selection and dialogue phase followed by a formal tender phase.
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2013-04-04RT13_012 - The Provision of Telecommunications Services for Bord Gais Energy (Bord Gais Eireann)
Bord Gáis Energy is undertaking a competitive tendering process, seeking to enter into a contract with one or more providers to meet its requirements for Telecommunications
Services. The expected scope of services will be sub-divided into the following 4 separate Lots:
Lot 1: Wide Area Networking Services;
Lot 2: Fixed Line Telephony Services;
Lot 3: Non-Geographic Number Services, and
Lot 4: Mobile Voice, Messaging and Data Services.
In providing these services, Bord Gáis Energy seeks Service Providers …
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2013-04-0313/020 - Provision of Telecommunications Services to Bord Gáis Éireann (Bord Gais Eireann)
Bord Gáis Éireann is tendering a range of services through the Competition in relation to the provision of Telecommunications Services to BGE. These telecommunications services will be sub-divided into 5 separate Lots.
It is anticipated that BGE will enter into separate multi-provider framework agreements for each of the following Lots:
Lot 1: Wide Area Networking Services, including the provision of WAN links and Internet Connectivity.
Lot 2: Fixed Line Telephony Services, including the provision of …
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2013-01-08ITT12-035 - Supply of Network Switching Equipment for Marine Institute (Marine Institute)
The Marine Institute, a semi State body, wishes to invite tenders for the supply of network switching equipment for Marine Institute, Rinville, Oranmore, Co. Galway. A significant proportion of the Network switching equipment in the Marine Institute's Head Office will no longer be supported by the manufacturer (Alcatel) from April 2013. This equipment is essential to the effective daily operation of the Marine Institute and is utilised by personnel, ICT systems and applications. As a result the Marine …
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2012-08-20RFT for a IP PBX with call centre functionality (Department of Public Expenditure and Reform)
This document constitutes a Request for Tenders to select a company for the design, supply, installation and implementation of a new VoIP Telephony system to include call centre functionality.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=488412.
The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' …
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2012-08-13Framework Agreement for Supply of Telephony Services & Management of Outbound Telephony Traffic (Irish Bank Resolution Corporation Limited)
The establishment of a Framework Agreement for the Supply of Telephony Services and Management of Outbound Telephony Traffic to Irish Bank Resolution Corporation Limited.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=483512.
The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further …
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2012-08-13Directory Enquiries Tender 2012 (Irish Prison Service)
This is for the provision of directory enquiries for the Irish Prison Service.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=480472.
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2012-07-27RFP Fixed Line Telephone / Payphone Concession Dublin, Cork and Shannon Airport (Dublin Airport Authority plc)
DAA seeks a service provider to manage and operate Fixed Line Telephone / Payphone Concession at Dublin, Cork & Shannon Airports.
The Licence to operate this concession at Dublin, Cork & Shannon Airports will be for a term of 3 (three) years commencing 1.10.2012 expiring 30.9.2015.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=474552.
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2012-06-15Telephony and Data Services to the CIE Group of Companies (CIE / Iarnrod Eireann-Irish Rail)
This is a call for competition.
CIE Intend to put in place a Framework Agreement for the provision of Telephony and Data Services to the CIE Group of companies.
It is envisaged that the Framework will consist of 5 lots.
Lot 1: Voice Services at fixed locations.
Lot 2: Data Services at Fixed locations.
Lot 3: Mobile Voice and Data Services.
Lot 4: Mobile data for Passenger Wi-Fi.
Lot 5: All Lots.
Lot 1: Voice Services at fixed locations Brief Description.
Brief Description: CIE currently utilises fixed …
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2011-08-23Framework agreement for the supply/upgrade of PBX systems to the HSE and HSE funded agencies (Health Service Executive (HSE))
The HSE seeks to appoint suitably accredited partners to supply and install voice communication equipment which will support it's vision of a centrally hosted voice infrastructure. The framework, which will be awarded in lots, will be for a maximum of 48 months.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=294232.
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2011-06-02Framework agreement for the supply/upgrade of PBX systems to the HSE and HSE funded agencies (Health Service Executive (HSE))
The HSE seeks to appoint suitably accredited partners to supply and install Voice Communication equipment which will support it's vision of a centrally hosted voice infrastructure. The framework, which will be awarded in lots, will be for a maximum of 48 months.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=245694.
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2011-03-01Tramission system operator (TSO) telecom services (EirGrid plc)
EirGrid requires telecommunications services to control and monitor crucial transmission equipment distributed nationwide. For example, telecommunications links are provided and maintained for approximately 150 remote terminal units (RTUs) and approximately 190 energy meters. Simply put, EirGrid’s telecommunications services are critical to the efficient and safe management of Ireland’s electricity transmission network.
EirGrid require a company(s) to provide the service, maintenance and installation of …
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