Tender for Provision of a Private Branch Exchange (PBX) Solution for St Vincent's University Hopsital

St Vincent's University Hospital

The main aim of this project is to provide SVUH with an Open Standard Analogue/TDM/VoIP phone system and: provide the hospital with a resilient telephony infrastructure with no single point or location of failure possible, thereby removing the operational risks associated with the current infrastructure. Provide telephony services to new service developments on the campus. Protect the existing investment in telephony services. Allow for capability of integration with National telephony deployments as they may occur in the future and increase voice network resiliency levels. Reduce risk of failure to an acceptable level. Provide a local voice mail system. Reduce costs associated with operational overheads, annual maintenance and the introduction of new locations. Better maximize investments made in high availability always on IP networks.

Deadline

The time limit for receipt of tenders was 2018-11-15. The procurement was published on 2018-10-15.

Who?

• St Vincent's University Hospital

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2018-10-15	Contract notice

Contract notice (2018-10-15)
Object
Scope of the procurement
Title: Telephone equipment
Reference number: SVUH/18021
Short description:

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Telephone equipment 📦
Additional CPV: Telephone exchanges 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Competitive dialogue
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: St Vincent's University Hospital
Postal address: Elm Park
Postal code: Dublin 4
Postal town: Dublin
Contact
Internet address: http://www.stvincents.ie 🌏
E-mail: albertmitchell@svhg.ie 📧
Phone: +353 12215071 📞
Fax: +353 12213290 📠
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=136670&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=136670&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-10-15 📅
Submission deadline: 2018-11-15 📅
Publication date: 2018-10-18 📅
Identifiers
Notice number: 2018/S 201-456216
OJ-S issue: 201

Object
Scope of the procurement
Estimated total value: 1 EUR 💰
Short description:

Overview:

The main aim of this project is to provide the SVUH with a reliable and future proofed telephony solution that can, if needed expand with new service developments. The provision of an Open Standard Analogue/TDM/VoIP phone system will help with the delivery of this requirement and:

— provide the hospital with a resilient telephony infrastructure with no single point or location of failure possible, thereby removing the operational risks associated with the current infrastructure,

— provide telephony services to new service developments on the campus,

— protect the existing investment in telephony services,

— allow for capability of integration with National telephony deployments as they may occur in the future and increase voice network resiliency levels,

— reduce risk of failure to an acceptable level,

— provide a local voice mail system,

— reduce costs associated with operational overheads, annual maintenance and the introduction of new locations,

— better maximise investments made in high availability always on IP networks.

Outline of the project requirements:

SVUH currently has two PBX’s; a third PBX which is used by St Vincent’s Private Hospital (SVPH) as part of the St Vincent’s Healthcare Group (SVHG) is located on the same campus. There are a number of interrelated parts to this project,

— system consolidation: the aim of this project is to consolidate the first (ISDX) and second (HiPath — Openscape4k) PBX above into 1 and link it to the third (Unify Openscape Voice). The current analogue handsets (circa 1 800 No.) being used by the ISDX and cabling will not be replaced,

— implement SIP carrier connectivity,

— red phone provision. SVUH have used the existence of two separate phone systems to provide alternative phone access in the case of a PBX failure. This is still a requirement and is in the scope of this EOI,

— maintenance and adds; moves, and changes. Full maintenance of the installed system is required. Providing a 4 hour on-sit.

Estimated value excluding VAT: 1 EUR 💰
Duration: 48 months
Place of performance
Main site or place of performance: St Vincent's University Hospital, Elm Park, Dublin 4, Ireland.

Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates: As per the pre-qualification — Suitability assessment rules attached.
Time of receipt of tenders: 15:00
Date of dispatch of invitations: 2019-02-08 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Albert Mitchell
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/288 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=136670&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Source: OJS 2018/S 201-456216 (2018-10-15)

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