RFT for a IP PBX with call centre functionality

Department of Public Expenditure and Reform

This document constitutes a Request for Tenders to select a company for the design, supply, installation and implementation of a new VoIP Telephony system to include call centre functionality.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=488412. />The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at http://www.etenders.gov.ie/PostBox/Postbox_Explain.aspx?ID=488412. />Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

Deadline

The time limit for receipt of tenders was 2012-10-01. The procurement was published on 2012-08-20.

Who? What? Where?
Procurement history
Date Document
2012-08-20 Contract notice
Contract notice (2012-08-20)
Object
Scope of the procurement
Title: telephone network equipment
Quantity or scope: Please see the full RFT documentation for the scope of the project.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Telephone network equipment 📦

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Public Expenditure and Reform
Postal address: Government Buildings, Upr Merrion Street
Postal town: Dublin 2
Contact
Internet address: http://www.per.gov.ie 🌏
Phone: +353 16696325 📞

Reference
Dates
Date dispatched: 2012-08-20 📅
Submission deadline: 2012-10-01 📅
Publication date: 2012-08-22 📅
Identifiers
Notice number: 2012/S 160-267170
OJ-S issue: 160
Additional information
(ET Ref:488412).

Object
Scope of the procurement
Short description:
This document constitutes a Request for Tenders to select a company for the design, supply, installation and implementation of a new VoIP Telephony system to include call centre functionality.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=488412.
The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at http://www.etenders.gov.ie/PostBox/Postbox_Explain.aspx?ID=488412.
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Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.
Place of performance
Main site or place of performance: Department of Public Expenditure and Reform, Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
(1) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law or of the relevant State in which the economic operator is established.
Technical and professional ability:
(1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years.
(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;

Procedure
Languages
Language: English 🗣️

Contracting authority
Contact
Contact point: Ken Barclay
Internet address: www.per.gov.ie 🌏
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA37324 🌏
Source: OJS 2012/S 160-267170 (2012-08-20)
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