2025-02-20   Mobile Phone and Data Services for the Permanent Representation of Ireland to the European Union (Department of Foreign Affairs/An Roinn Gnóthaí Eachtracha)
The Permanent Representation of Ireland to the European Union is seeking proposals from mobile phone service providers for the provision of ongoing mobile phone service including supply of devices and account management. The total number of units (across all Business Units) is presently 124 active handsets. The successful company will maintain an inventory of equipment in use at the Permanent Representation of Ireland to the European Union. View the procurement »
2024-11-08   RFT for the supply of Avaya Aura Environment Maintenance and Support (Department of Social Protection_349)
In summary, the Services comprise: Avaya Aura Environment Maintenance and Support View the procurement »
2024-11-08   RFT for the supply of Fixed Voice Services (Department of Social Protection_349)
In summary, the Services comprise: Fixed Voice Service View the procurement »
2024-09-17   THE PROVISION OF CLOUD BASED PHONE SYSTEM TO HORSE RACING IRELAND AND SUBSIDIARIES AND THE IRISH HORSERACING REGULATORY BOARD (Horse Racing Ireland (HRI))
HRI currently have an Avaya IP 500 V2 Phone System – which was installed in 2017. The phone system serves the business with external communication with our customers. The main users of the phones system are our client accounts department, they provide a service to over 8,000 active clients including, owners, trainers, jockeys, valets and agents. View the procurement »
2024-07-26   Dublin City Council Single Party Framework Agreement for the Provision of Services for Avaya Telephony and Contact Centre (Dublin City Council)
Dublin City Council seeks to establish a Single Party Framework for the provision of services for Avaya Telephony and contact services. The Framework duration will be four years. An initial contract for the support of DCC’s Avaya Telephony and Contract Centre Infrastructure will be for an initial period of 4 years with Dublin City Council. There are four distinct requirements to this procurement – • A support service with SLA for Avaya Red and Contract Centre covering Business Supported times (8.00 to … View the procurement »
2022-03-01   The provision of the supply, installation, management and support of High Speed Broadband, Voice and related... (Department of Transport)
The provision of the supply, installation, management, and support of High-Speed Broadband, Voice, and related services for 53 Irish Coast Guard Stations. View the procurement »
2021-11-29   Tender for the Upgrade and Integration of MTU IP Telephony (Munster Technological University - Kerry Campus)
MTU has two separate Cisco call manager (CUCM) installations, one in its Cork campus, one in its Tralee campus. MTU is looking for proposals to merge these two CUCM systems into one, upgrading the software to a common version and upgrading any obsolete hardware. Full details are contained in the tender documentation attached to this Contract Notice or for download from the Irish Government Procurement Website - www.etenders.gov.ie View the procurement »
2021-09-15   Multi Supplier Framework Agreement for the Provision of Broadband & Associated Services to Schools for the... (Education Procurement Service (EPS))
The Department of Education (DoE) intends to put in place a multi-supplier framework agreement, for the Provision of Broadband and Associated Services to Schools for the Department of Education. The Schools Broadband Access Programme which began in 2005 comprises three elements - local connectivity to schools, a national broadband network and a school’s broadband service desk. The Schools Broadband Network provides centrally managed services for schools including broadband connectivity, security, … View the procurement »
2021-06-30   The Provision of the Supply, Installation, Management and Support of High Speed Broadband, Voice and Related... (Department of Transport)
The provision of the supply, installation, management and support of high speed broadband, voice and related services for 53 Irish Coast Guard Stations. View the procurement »
2020-10-12   Framework for Provision of Telecommunication Services to Ervia — PQQ (Ervia)
Ervia is undertaking a competitive tendering process, the objective of which is to establish multi-party framework agreements in relation to the provision of telecommunications services. It is anticipated that a separate framework agreement will be entered into for each lot. Telecommunication services will be sub-divided into 4 separate lots. It is intended that the initial contracts to be awarded under each framework agreement will be for the Irish Water and Group businesses of Ervia. View the procurement »
2020-06-09   20/040 — Framework for Provision of Telecommunication Services to Ervia (Ervia)
Ervia is undertaking a competitive tendering process, the objective of which is to establish multi-party framework agreements in relation to the provision of telecommunications services. It is anticipated that a separate framework agreement will be entered into for each lot. Telecommunication services will be subdivided into six separate lots. It is intended that the initial contracts to be awarded under each framework agreement will be for the Irish Water and Group businesses of Ervia. View the procurement »
2020-02-19   GMIT (CUA) Single Operator Framework Agreement Telecoms 2020 (Galway Mayo Institute of Technology)
GMIT wishes to establish a single party framework for Landline, PRA (initially), migrating to SIP and associated equipment supply, delivery, core equipment installation, project management and maintenance services. Please note that the following contracting authorities may use this framework throughout its’ lifetime (within the 10 years). However, it is not envisaged that Letterkenny Institute of Technology and Institute of Technology Sligo will utilise this framework within the first 12 months. — … View the procurement »
2019-12-13   RFT for the Provision of Smart Devices, Voice and Data Communications, Device Security and Remote Access Services (Central Statistics Office)
A managed service to include the provision of smart devices, voice and data communications, device security and remote access services to assist census field staff to deliver the census of population in 2021. View the procurement »
2019-11-22   Enhanced Telephony and Collaboration Solution (Unified Communications) (Office of Public Works (OPW))
The provision of an enhanced telephony and collaboration solution to deliver unified communications (telephony, messaging, shared workspaces, video-conferencing and related services across multiple locations and devices). View the procurement »
2019-09-24   Provision of Maintenance of Telephone Handsets and LAN Cabling (Coras Iompair Eireann (CIE Utility))
CIE wishes to procure the service to maintain telephone handsets and the associated telephone and LAN cabling. CIE Group of Companies has a nationwide PABX System comprising approximately 4 000 telephone handsets and associated telephone cabling. It also has a nationwide LAN infrastructure. Maintenance will consist of break/fix maintenance of the handset population and the associated telephone cabling which will comprise the wiring from the active equipment (PABX or equivalent) to the handset. … View the procurement »
2019-09-16   IPT Maintenance and Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Council’s IPT systems and associated services at all current and future Council sites. View the procurement »
2019-08-26   Managed IP Telephony and Managed POE LAN Switches (Citizens Information Board)
A fully managed IP Telephony System to include supply, installation, testing, commissioning and ongoing monitoring, management and support at 154 locations across Ireland. View the procurement »
2018-08-24   Provision of VOIP and NETWORK Support, Maintenance and Upgrade Services (Tourism Ireland Limited)
Tourism Ireland is seeking to appoint a VOIP and NETWORK supplier for the next 3 years, commencing no later than 1.2.2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services. The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the … View the procurement »
2018-08-17   Fixed voice ISDN/PSTN services (Department of Education and Skills)
Fixed voice ISDN/PSTN services for 3 years with an option to extend to 5 years (total). View the procurement »
2018-05-24   Replacement Multi-Channel Contact Centre (Dublin City Council)
Dublin CIty Council (DCC) is seeking proposals in respect of the replacement of its existing contact centre with a high availability, distributed and scalable solution. Any proposed solution must have regard to DCC’s 2 server rooms, which are located within the civic offices and at its DR /business continuity data centre at DXC City west. DCC is seeking proposals, which will provide a phased, structured and seamless replacement path for its contact centre. Tenderers must submit clearly and fully costed … View the procurement »
2018-04-23   RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution (Road Safety Authority (RSA))
The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling queries from customers and the public, and to deliver a modern VoIP Telephony Solution for organisation-wide communications which removes the reliance on fixed line ISDN services. The solution will transform our operational processes for managing customer … View the procurement »
2017-08-19   Provision of Mitel Telephony System Maintenance and Support (Maynooth University)
Establishment of a multi-party framework agreement for the provision of Mitel telephony system maintenance and support. View the procurement »
2017-06-21   Provision of Mitel Telephony System Maintenance and Support (Maynooth University)
Establishment of a multi-party framework agreement for the provision of Mitel telephony system maintenance and support. View the procurement »
2015-12-04   Supply and Maintenance of Network Equipment (An Post)
An Post is seeking to enter into a Single Framework Agreement for each of the following LOTS for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years. The tender will be divided into LOTs. Interested parties may apply for all LOTs or individual LOTs as appropriate. Interested parties should have demonstrated capability and experience in the specialist areas to meet the requirements and tight deadlines that are associated with these services/ … View the procurement »
2015-11-20   Bord na Móna Mobile Telephony Tender (Bord Na Mona)
Tenders are invited for the Supply of Telephony Services to Bord na Móna which include: 1. Voice, data and mobile broadband for approximately 1 500 SIMS across a range of devices which include 900 mobile phones; 2. Managed Fixed lines; 3. Managed WAN services; and 4. Managed Internet. Bord na Móna‘s approximate annual telephony usage are as follows: — 10TB of data; — Calls to Mobile: 55 000 hours; — National Calls: 13 335 hours; — International Calls: 1 600 hours; — Text Messages: 550 000. The successful … View the procurement »
2015-07-30   Invitation to Tender for Supply of Local Area Networking Equipment and Services (Institute of Technology Tallaght)
This tender is for the supply, installation, configuration, support and maintenance of a replacement campus Local Area Network and associated equipment including core switching and routing, data centre switching, wireless infrastructure, SAN fabric switching, edge switching and firewalls as well as IP telephony. View the procurement »
2014-08-19   The provision of voice, mobile and satellite telephony services and a leased line (European Commission, Directorate-General for Health and Consumers, Directorate F: Food and Veterinary Office, Unit F7: Operation)
This call for tenders aims to provide the part of the European Commission's Directorate-General for Health and Consumers located in Meath, Ireland and the European Foundation for the Improvement of Living and Working Conditions located in Dublin, Ireland with a contractual framework enabling it to manage in the years ahead the provision of voice, mobile and satellite telephony services and a leased line. View the procurement »
2014-01-31   UCC/2013/56 - Voice Telephony Systems (University College Cork (UCC))
UCC is initiating a procurement process to upgrade and/or replace the voice telephony systems serving the University. This will be a Competitive Dialogue process consisting of an initial selection and dialogue phase followed by a formal tender phase. View the procurement »
2013-04-04   RT13_012 - The Provision of Telecommunications Services for Bord Gais Energy (Bord Gais Eireann)
Bord Gáis Energy is undertaking a competitive tendering process, seeking to enter into a contract with one or more providers to meet its requirements for Telecommunications Services. The expected scope of services will be sub-divided into the following 4 separate Lots: Lot 1: Wide Area Networking Services; Lot 2: Fixed Line Telephony Services; Lot 3: Non-Geographic Number Services, and Lot 4: Mobile Voice, Messaging and Data Services. In providing these services, Bord Gáis Energy seeks Service Providers … View the procurement »
2013-04-03   13/020 - Provision of Telecommunications Services to Bord Gáis Éireann (Bord Gais Eireann)
Bord Gáis Éireann is tendering a range of services through the Competition in relation to the provision of Telecommunications Services to BGE. These telecommunications services will be sub-divided into 5 separate Lots. It is anticipated that BGE will enter into separate multi-provider framework agreements for each of the following Lots: Lot 1: Wide Area Networking Services, including the provision of WAN links and Internet Connectivity. Lot 2: Fixed Line Telephony Services, including the provision of … View the procurement »
2013-01-08   ITT12-035 - Supply of Network Switching Equipment for Marine Institute (Marine Institute)
The Marine Institute, a semi State body, wishes to invite tenders for the supply of network switching equipment for Marine Institute, Rinville, Oranmore, Co. Galway. A significant proportion of the Network switching equipment in the Marine Institute's Head Office will no longer be supported by the manufacturer (Alcatel) from April 2013. This equipment is essential to the effective daily operation of the Marine Institute and is utilised by personnel, ICT systems and applications. As a result the Marine … View the procurement »
2012-08-20   RFT for a IP PBX with call centre functionality (Department of Public Expenditure and Reform)
This document constitutes a Request for Tenders to select a company for the design, supply, installation and implementation of a new VoIP Telephony system to include call centre functionality. Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=488412. The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' … View the procurement »
2012-08-13   Framework Agreement for Supply of Telephony Services & Management of Outbound Telephony Traffic (Irish Bank Resolution Corporation Limited)
The establishment of a Framework Agreement for the Supply of Telephony Services and Management of Outbound Telephony Traffic to Irish Bank Resolution Corporation Limited. NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=483512. The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further … View the procurement »
2012-07-27   RFP Fixed Line Telephone / Payphone Concession Dublin, Cork and Shannon Airport (Dublin Airport Authority plc)
DAA seeks a service provider to manage and operate Fixed Line Telephone / Payphone Concession at Dublin, Cork & Shannon Airports. The Licence to operate this concession at Dublin, Cork & Shannon Airports will be for a term of 3 (three) years commencing 1.10.2012 expiring 30.9.2015. NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=474552. View the procurement »
2012-06-15   Telephony and Data Services to the CIE Group of Companies (CIE / Iarnrod Eireann-Irish Rail)
This is a call for competition. CIE Intend to put in place a Framework Agreement for the provision of Telephony and Data Services to the CIE Group of companies. It is envisaged that the Framework will consist of 5 lots. Lot 1: Voice Services at fixed locations. Lot 2: Data Services at Fixed locations. Lot 3: Mobile Voice and Data Services. Lot 4: Mobile data for Passenger Wi-Fi. Lot 5: All Lots. Lot 1: Voice Services at fixed locations Brief Description. Brief Description: CIE currently utilises fixed … View the procurement »
2010-11-03   Telephone switchboards (Department of Education & Skills)
Tender for telephone maintenance Contract. This tender details the requirements for a telephone maintenance contract in 2011 to be provided in its three main offices in Dublin, Athlone and Tullamore and a number of other Department offices nationwide (see Appendix 1 of tender documentation), for a one year period with a possibility of renewal annually at the discretion of the Minister for Education and Skills up to a maximum period of three years in total. To register your interest in this notice and … View the procurement »
2008-08-26   Wide area network services (Department of Finance)
Title attributed to the contract by the contracting authority: Provision of Technical & Architectural Support Services for the "Government Networks" infrastructure. The Department of Finance intends to establish a central drawdown facility for the provision of independent technical and architectural support services for wide-area networking with a service provider. This facility will be used by the Department of Finance for technical and architectural support on the Government Networks infrastructure. … View the procurement »
2008-07-19   Data network management and support services (Dublin City Council)
Title attributed to the contract by the contracting authority: Tender for the Provision of Telephony and Network Managed Service. Dublin City Council wishes to invite tenders for the Provision of a Managed service in relation to the Telephony Infrastructure and the network hardware and Security Infrastructure. Lot 1 - Provision of a Full Managed Service in relation to telephony services. Lot 2 - Provision of a Full Managed Service in relation to the Dublin City Council Network. Further information and … View the procurement »
2005-05-03   Telephone and data transmission services (Tourism Ireland Limited)
Telecommunications Services. Tourism Ireland seeks to appoint a telecommunications provider(s) of choice to service requirements for its network of offices in 21 countries worldwide. The telecomunications services required relate to the provision of data lines, voice lines and non-geographical numbers. This contract has been divided into lots and applicants are invited to submit proposals for one, several or all lots as they deem appropriate. Lot 1: Global [as specified in Annex B] Lot 2: Regional [as … View the procurement »