2018-10-08Cisco Support Services (Department of Business, Enterprise and Innovation)
The Department wishes to engage with a support provider to whom it can escalate Cisco hardware or software support calls that cannot be resolved in-house. The support provider will be required to have a defined call logging procedure that allows them to accept, log and track support calls. They will be expected to take ownership of the problem up to resolution regardless of the nature of the problem, such as interoperability with other vendors, new bug fix or hardware replacement.
The support provider …
View the procurement » Mentioned suppliers:Plannet21 Communications
2018-09-06Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles:
— Database Administrator,
— Network and Security …
View the procurement » Mentioned suppliers:AspiraCon Ltd (T/A as Aspira)
2018-09-05ICT Security Services for The Irish Defence Forces (Defence Forces Ireland)
The Irish Defence Forces wish to obtain a single supplier who can provide a range of ICT security services to the centre of IT and Network operations based in Dublin. It is envisaged that the successful service provider will provide dedicated resources in support of our Dublin data centre. It is also envisaged that these resources will operate on site on a daily basis, integrating with the existing in house Irish Defence Forces ICT security technicians.
View the procurement » Mentioned suppliers:DataSure IT Security Ltd
2018-08-30Enterprise Security Operations Managed Service (Ervia)
Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and include the following capabilities: 24*7*365 Monitoring and Alerting Service, Event and Data Collection, Dashboard and Reporting, Event Correlation, User and Entity Analytics, High Volume Log Management, User Monitoring, Application Monitoring, Real Time Data Collection, Incident Management, Threat Intelligence, OT and Telemetry capability, Forensic …
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2018-08-30ICT Support Services to the Irish Defence Forces (Defence Forces Ireland)
The Irish Defence Forces wish to obtain the assistance of an external, ICT managed service provider. This service provider will be required to integrate with existing in house Defence Forces ICT technicians. All services will be carried out on site in McKee Barracks Dublin alongside Defence Forces personnel providing technical ICT support to the organisation.
View the procurement » Mentioned suppliers:PFH Technology Group Ltd
2018-05-31Wind Farm WAN Services (SSE Renewables Holdings (UK) Limited)
The Customer's Objective: SSE seeks a provider of a fully managed Wide Area Network and Local Area Network service for business data communications to and from wind farms within Republic of Ireland and Northern Ireland. The system envisaged will provide private, multipoint, resilient WAN for IP traffic including general managed LAN, Wireless Network, VoIP and Business Critical Data Stream. Solutions must meet specific site requirements — with diverse path capability for sites and must demonstrate a …
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2018-05-03MetroDarkFibre_May2018_4Lot (HEAnet Limited)
In summary the services comprise the provision of dark fibre services in the cities of Cork, Galway, Limerick and Waterford. The competition is structured in 4 different lots, one for each of the listed cities.
View the procurement » Mentioned suppliers:E-NET
2018-04-26Small Business Innovation Research (SBIR) Internet of Things Challenge (Dun Laoghaire Rathdown County Council)
Dún Laoghaire-Rathdown County Council is seeking to identify a low cost solution, such as a small-form node device, that facilitates connections using the DALI / TALQ protocols over an IOT RF Mesh Network.
We want to ensure that the nodes of its RF Mesh Network can communicate with whatever sensors may wish to connect to the network.
The solution developed will be a node on the IOT RF Mesh Network facilitating the connection of a wide array of sensors and devices to the network.
Power for the IOT RF Mesh …
View the procurement » Mentioned suppliers:The Convex Lens
2018-04-23Provision of WAN Connectivity and Associated Services for the ITS and BMO Communication Networks (National Transport Authority)
The National Transport Authority requires supply, installation, commissioning and maintenance of secure WAN connectivity for communication networks for the Leap Card integrated ticketing system and the Bus Market Opening system “BMO”. As part of this the successful Tenderer will be expected to manage the migration of Services from the current supplier without any down time or disruption to either Leap Card services or BMO services.
The successful Tenderer should take adequate care to avoid quoting …
View the procurement » Mentioned suppliers:eir Business
2018-02-07LAN WAN Maintenance & Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Contracting Authority’s LAN WAN systems and services at all current and future Contracting Authority sites.
The Contracting Authority’s headquarters is located in the County Hall, Cork. The Contracting Authority has a highly centralised type IT topology with the majority of the Contracting Authority’s application servers located at the County Hall. Contracting Authority sites located throughout County Cork …
View the procurement » Mentioned suppliers:Exigent Networks
2018-01-10WAN Services for SSE Renewables Holdings (SSE Renewables Holdings (UK) Limited)
SSE Renewables Holdings seeks a provider of a fully managed Wide Area Network service for business data communications to urban and rural geographies within Republic of Ireland, Northern Ireland and United Kingdom. The system envisaged will provide private, multipoint, resilient WAN for IP traffic including voice, video and data. Solutions must meet specific site requirements — with diverse path capability for larger sites and Network Operations Centre (NOC) support.
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2017-10-13Request for Tenders for the Provision of Maintenance and Support of Voice and Data Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service invites proposals from interested parties for the provision of a Voice and Data Network Maintenance and Support service.
The services to be provided include, but are not limited to, advice and assistance in the areas of:
— Maintenance and support of the current hardware and software (details included at Appendix A Section 3.1).
— Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the contracting authority's discretion
— …
View the procurement » Mentioned suppliers:Dimension Data Ireland Limited
2017-09-11Request for Information: Leased Telecoms Dark Fibre Market (HEAnet Limited)
Respondents to this RFI should note that this is not a tender competition and will not result in contractual negotiations. The purpose of this Request for Information is to invite parties to detail the extent of their fibre network and to inform HEAnet as to the possible dark fibre services and commercial models they may provide. HEAnet may or may not follow up with respondents to this RFI to seek additional information or to discuss details submitted by possible respondents to this RFI.
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2017-09-07A Multi Supplier Framework Agreement for the Provision of IT Managed Services to Ervia (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement for the provision of IT infrastructure managed services including ‘ad-hoc’ infrastructure projects across Ervia as outlined in Appendix B.
The services will be provided to Ervia its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Services, and Major Projects.
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2017-08-04Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services …
View the procurement » Mentioned suppliers:Atos IT Solutions and Services Ltd
2017-07-27Design, delivery, installation, commissioning and ongoing maintenance of a disaster receovery facility (SOLAS)
SOLAS are seeking to engage in a Competitive Dialogue process for the establishment of a single supplier tender to procure the design, delivery, installation, commissioning and ongoing maintenance of a DR facility in an offsite data centre for its ICT infrastructure.
SOLAS require both redundancy and resilience for its critical systems, which for the most part are public facing and reside on Hyper V.
View the procurement » Mentioned suppliers:Evros
2017-07-25A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services.
View the procurement » Mentioned suppliers:ATOS
2017-07-03SchoolsHighSpeedFW2017 (HEAnet Limited)
This document is a Request for Tenders from parties interested in participating in a Multi-Provider Framework for the installation, maintenance, repair, support and line rental of High-Speed access connections to Schools using the open tender procedure. Members of the Framework may be asked, during the lifetime of the Framework, to provide the Services to the Schools locations, currently approximately eight hundred (800). Future expansion of the network may include the provision of similar services to …
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2017-04-26Managed Hosting Service for ICT Business Applications (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) wish to establish a Single Party Framework Agreement for the provision of a Managed Hosting Service for ICT Business Applications for Student Universal Support Ireland (SUSI). The duration of the Framework will be for 4 years and the initial contract is expected to be of 3 years duration, which at this point in time, will include development and deployment elements of the Integrated Grants Processing System Project and two full academic cycles. Please …
View the procurement » Mentioned suppliers:Evros Technology Group
2017-03-02Provision of Wide Area Network (WAN) Services (Tourism Ireland Limited)
The ICT Department of Tourism Ireland wishes to enter into a contract with a Supplier for the provision of Wide Area Network (WAN) Services. Tourism Ireland currently has an MPLS network but alternative solutions may be considered. The requirements of the service are clearly defined and are based on the existing services. The Contract term will be for an initial three year period, subject to budget, satisfactory annual performance, and other factors. The contract may be extended annually, at Tourism …
View the procurement » Mentioned suppliers:COLT Technology Services Limited
2016-09-06Provision of IT Security Support Services (Department of Public Expenditure and Reform)
The Department of Public Expenditure and Reform invites tenders for the provision of ICT security consultancy and support services. The successful supplier will primarily provide senior ICT security consultancy and services in order to provide high-level advice/services on security matters, engage with senior management and staff to promote security awareness, develop security policy and strategy within the organisation and assist with the management of critical security incidents should they arise.
View the procurement » Mentioned suppliers:Information Security Assurance Services...