Enterprise Security Operations Managed Service
Ervia
Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and include the following capabilities: 24*7*365 Monitoring and Alerting Service, Event and Data Collection, Dashboard and Reporting, Event Correlation, User and Entity Analytics, High Volume Log Management, User Monitoring, Application Monitoring, Real Time Data Collection, Incident Management, Threat Intelligence, OT and Telemetry capability, Forensic Investigation Scope of contract: includes: Provision, implementation and support of a scalable solution for initially up to 6 000 events per second (EPS) and or equivalent IP / Volume based licensing model with potential to grow significantly over subsequent number of years and incorporating additional systems (through inclusion of existing or future new systems). (As per PQQ Document).
DeadlineThe time limit for receipt of tenders was 2018-10-02. The procurement was published on 2018-08-30.
Who?- • Ervia
- • Intelligence, surveillance, target acquisition and reconnaissance › Electronic intelligence system
- • Software package and information systems › Networking, Internet and intranet software package
- • Security software package › File security software package
- • Security software package › Data security software package
- • Information systems and servers › Servers
- • Software development services utilities › Security software development services
- • Software-related services › Software implementation services
- • Software-related services › Software configuration services
- • Software-related services › Software consultancy services
- • IT services: consulting, software development, Internet and support › Computer network services
- • Business services: law, marketing, consulting, recruitment, printing and security › Investigation and security services
- • Training services › Specialist training services
Procurement history
| Date | Document |
|---|---|
| 2018-08-30 | Contract notice |
| 2018-10-02 | Additional information |
| 2020-01-30 | Contract award notice |
Contract notice (2018-08-30)
Object
Scope of the procurement
Title: Security software package
Reference number: 18/021
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Security software package 📦
Additional CPV: Electronic intelligence system 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Ervia
Postal address: P.O.Box 900, Webworks, Eglinton Street
Postal town: Cork
Contact
Internet address: http://www.ervia.ie 🌏
E-mail: tenders@ervia.ie 📧
Phone: +353 214239506 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏
Reference
Dates
Date dispatched: 2018-08-30 📅
Submission deadline: 2018-10-02 📅
Publication date: 2018-09-04 📅
Identifiers
Notice number: 2018/S 169-385773
OJ-S issue: 169
Additional information
“You must submit through the Etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Show more
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Show more
“— 24*7*365 Monitoring and Alerting Service,”
“— Event and Data Collection,”
“— Dashboard and Reporting,”
“— Event Correlation,”
“— User and Entity Analytics,”
“— High Volume Log Management,”
“— User Monitoring,”
“— Application Monitoring,”
“— Real Time Data Collection,”
“— Incident Management,”
“— Threat Intelligence,”
“— OT and Telemetry capability,”
“— Forensic Investigation.”
“Scope of contract includes:”
“— Provision, implementation and support of a scalable solution for initially up to 6 000 events per second (EPS) and / or equivalent IP / Volume based...”
Show more
“— The SIEM solution must be capable of providing a secure means of integration with the relevant Ervia, Irish Water and Gas Networks Ireland systems (IT and...”
Show more
“— Ervia have a requirement for a Siem technology implementation to be co located between Ervia and Supplier premises. In addition to the SIEM solution Ervia...”
Show more
“— It must be fully compatible with existing Ervia IT and OT systems and technologies, and be fully scalable (for future expansion if necessary),”
“— Provision of a managed SOC service to configure, tune, and respond to relevant severity events, this response will include an initial SIEM based...”
Show more
“— The provider must have a dedicated Security Operations Centre staffed 24/7/365 by appropriately qualified personnel,”
“— Provide predefined functions that can be lightly customized to meet Ervia’s specific requirements,”
“— Comply with all Irish and EU regulations, including GDPR and recommendations on how the vendor will help Ervia comply with the EU NIS Directive,”
“— Provision of advanced security intelligence relating to Ervia’s business,”
“— Professional services to establish document and mobilise target operating model with Ervia’s Security Operations team, including training where applicable,”
“— Capability to provide auxiliary resources and services to manage security devices where necessary and to react to security incidents.”
Duration: 36 months
Description of renewals:
“Option to renew for periods up to 24 months.”
Description of options:
“Option to extend for additional periods up to 1 + 1 years.”
Additional information:
“You must submit through the Etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Show more
Place of performance
Main site or place of performance:
“Cork, South West”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Please refer to tender documents available to download from www.etenders.gov.ie only.”
Information about a particular profession: Services
Reference to relevant legislative or regulatory provisions:
“If applicable, please refer to tender documents available to download from www.etenders.gov.ie only.”
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...”
Show more
Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ervia Tenders
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/376 🌏
Documents URL: www.etenders.gov.ie 🌏
URL for participation: www.etenders.gov.ie 🌏
URL for documents: www.etenders.gov.ie 🌏
Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
“Precise information on deadline(s) for review procedures:”
“Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...”
Show more
Source: OJS 2018/S 169-385773 (2018-08-30)
Object
Scope of the procurement
Title: Security software package
Reference number: 18/021
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Security software package 📦
Additional CPV: Electronic intelligence system 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Ervia
Postal address: P.O.Box 900, Webworks, Eglinton Street
Postal town: Cork
Contact
Internet address: http://www.ervia.ie 🌏
E-mail: tenders@ervia.ie 📧
Phone: +353 214239506 📞
URL for documents: http://www.etenders.gov.ie 🌏
URL for participation: http://www.etenders.gov.ie 🌏
Reference
Dates
Date dispatched: 2018-08-30 📅
Submission deadline: 2018-10-02 📅
Publication date: 2018-09-04 📅
Identifiers
Notice number: 2018/S 169-385773
OJ-S issue: 169
Additional information
“You must submit through the Etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and...”
“— 24*7*365 Monitoring and Alerting Service,”
Show more (24)
“— Event and Data Collection,”
“— Dashboard and Reporting,”
“— Event Correlation,”
“— User and Entity Analytics,”
“— High Volume Log Management,”
“— User Monitoring,”
“— Application Monitoring,”
“— Real Time Data Collection,”
“— Incident Management,”
“— Threat Intelligence,”
“— OT and Telemetry capability,”
“— Forensic Investigation.”
“Scope of contract includes:”
“— Provision, implementation and support of a scalable solution for initially up to 6 000 events per second (EPS) and / or equivalent IP / Volume based...”
“— The SIEM solution must be capable of providing a secure means of integration with the relevant Ervia, Irish Water and Gas Networks Ireland systems (IT and...”
“— Ervia have a requirement for a Siem technology implementation to be co located between Ervia and Supplier premises. In addition to the SIEM solution Ervia...”
“— It must be fully compatible with existing Ervia IT and OT systems and technologies, and be fully scalable (for future expansion if necessary),”
“— Provision of a managed SOC service to configure, tune, and respond to relevant severity events, this response will include an initial SIEM based...”
“— The provider must have a dedicated Security Operations Centre staffed 24/7/365 by appropriately qualified personnel,”
“— Provide predefined functions that can be lightly customized to meet Ervia’s specific requirements,”
“— Comply with all Irish and EU regulations, including GDPR and recommendations on how the vendor will help Ervia comply with the EU NIS Directive,”
“— Provision of advanced security intelligence relating to Ervia’s business,”
“— Professional services to establish document and mobilise target operating model with Ervia’s Security Operations team, including training where applicable,”
“— Capability to provide auxiliary resources and services to manage security devices where necessary and to react to security incidents.”
Description of renewals:
“Option to renew for periods up to 24 months.”
Description of options:
“Option to extend for additional periods up to 1 + 1 years.”
Additional information:
“You must submit through the Etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Place of performance
Main site or place of performance:
“Cork, South West”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Please refer to tender documents available to download from www.etenders.gov.ie only.”
Information about a particular profession: Services
Reference to relevant legislative or regulatory provisions:
“If applicable, please refer to tender documents available to download from www.etenders.gov.ie only.”
Contract execution
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal...”
Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Ervia Tenders
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/376 🌏
Documents URL: www.etenders.gov.ie 🌏
URL for participation: www.etenders.gov.ie 🌏
URL for documents: www.etenders.gov.ie 🌏
Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
“Precise information on deadline(s) for review procedures:”
“Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and...”
Source: OJS 2018/S 169-385773 (2018-08-30)
Additional information (2018-10-02)
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Show more
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Investigation and security services 📦
Contracting authority
Identity
Postal address: PO Box 900, Webworks, Eglinton Street
Postal code: Cork
Reference
Dates
Date dispatched: 2018-10-02 📅
Submission deadline: 2018-10-09 📅
Publication date: 2018-10-06 📅
Identifiers
Notice number: 2018/S 193-437601
Refers to notice: 2018/S 169-385773
OJ-S issue: 193
Object
Scope of the procurement
Short description:
“— 24*7*365 monitoring and alerting service,”
“— event and data collection,”
“— dashboard and reporting,”
“— event correlation,”
“— user and entity analytics,”
“— high volume log management,”
“— user monitoring,”
“— application monitoring,”
“— real time data collection,”
“— incident management,”
“— threat intelligence,”
“— OT and telemetry capability.”
“Forensic Investigation Scope of contract includes:”
“— provision,”
“— implementation and support of a scalable solution for initially up to 6000 events per second (EPS) and/or equivalent IP/Volume based licensing model with...”
Show more
Source: OJS 2018/S 193-437601 (2018-10-02)
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Investigation and security services 📦
Contracting authority
Identity
Postal address: PO Box 900, Webworks, Eglinton Street
Postal code: Cork
Reference
Dates
Date dispatched: 2018-10-02 📅
Submission deadline: 2018-10-09 📅
Publication date: 2018-10-06 📅
Identifiers
Notice number: 2018/S 193-437601
Refers to notice: 2018/S 169-385773
OJ-S issue: 193
Object
Scope of the procurement
Short description:
“— 24*7*365 monitoring and alerting service,”
“— event and data collection,”
Show more (13)
“— dashboard and reporting,”
“— event correlation,”
“— user and entity analytics,”
“— high volume log management,”
“— user monitoring,”
“— application monitoring,”
“— real time data collection,”
“— incident management,”
“— threat intelligence,”
“— OT and telemetry capability.”
“Forensic Investigation Scope of contract includes:”
“— provision,”
“— implementation and support of a scalable solution for initially up to 6000 events per second (EPS) and/or equivalent IP/Volume based licensing model with...”
Contract award notice (2020-01-30)
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a managed SOC service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Show more
Notice metadata
Document type: Contract award notice
Nature of contract: Supplies
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Reference
Dates
Date dispatched: 2020-01-30 📅
Publication date: 2020-02-04 📅
Identifiers
Notice number: 2020/S 024-054921
OJ-S issue: 24
Additional information
“You must submit through the eTenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Show more
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a managed SOC service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Show more
“— OT and telemetry capability,”
“— forensic investigation.”
“Scope of contract includes”
“— provision, implementation and support of a scalable solution for initially up to 6 000 events per second (EPS) and/or equivalent IP/volume based licensing...”
Show more
“— the SIEM solution must be capable of providing a secure means of integration with the relevant Ervia, Irish Water and Gas Networks Ireland systems (IT and...”
Show more
“— Ervia have a requirement for a SIEM technology implementation to be co-located between Ervia and supplier premises. In addition to the SIEM solution Ervia...”
Show more
“— it must be fully compatible with existing Ervia IT and OT systems and technologies, and be fully scalable (for future expansion if necessary),”
“— provision of a managed SOC service to configure, tune, and respond to relevant severity events, this response will include an initial SIEM based...”
Show more
“— the provider must have a dedicated security operations centre staffed 24/7/365 by appropriately qualified personnel,”
“— provide predefined functions that can be lightly customized to meet Ervia’s specific requirements,”
“— comply with all Irish and EU regulations, including GDPR and recommendations on how the vendor will help Ervia comply with the EU NIS Directive,”
“— provision of advanced security intelligence relating to Ervia’s business,”
“— professional services to establish document and mobilise target operating model with Ervia’s Security Operations team, including training where applicable,”
“— capability to provide auxiliary resources and services to manage security devices where necessary and to react to security incidents.”
Additional information:
“You must submit through the eTenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Show more
Place of performance
Main site or place of performance:
“Cork, South West.”
Reference
Additional information
“You must submit through the eTenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Show more
Source: OJS 2020/S 024-054921 (2020-01-30)
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a managed SOC service operating 24x7x365 and capable of meeting Ervia’s needs and...”
Notice metadata
Document type: Contract award notice
Nature of contract: Supplies
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Reference
Dates
Date dispatched: 2020-01-30 📅
Publication date: 2020-02-04 📅
Identifiers
Notice number: 2020/S 024-054921
OJ-S issue: 24
Additional information
“You must submit through the eTenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Object
Scope of the procurement
Short description:
“Provision of a Security Incident and Event Management System (SIEM) and a managed SOC service operating 24x7x365 and capable of meeting Ervia’s needs and...”
“— OT and telemetry capability,”
Show more (13)
“— forensic investigation.”
“Scope of contract includes”
“— provision, implementation and support of a scalable solution for initially up to 6 000 events per second (EPS) and/or equivalent IP/volume based licensing...”
“— the SIEM solution must be capable of providing a secure means of integration with the relevant Ervia, Irish Water and Gas Networks Ireland systems (IT and...”
“— Ervia have a requirement for a SIEM technology implementation to be co-located between Ervia and supplier premises. In addition to the SIEM solution Ervia...”
“— it must be fully compatible with existing Ervia IT and OT systems and technologies, and be fully scalable (for future expansion if necessary),”
“— provision of a managed SOC service to configure, tune, and respond to relevant severity events, this response will include an initial SIEM based...”
“— the provider must have a dedicated security operations centre staffed 24/7/365 by appropriately qualified personnel,”
“— provide predefined functions that can be lightly customized to meet Ervia’s specific requirements,”
“— comply with all Irish and EU regulations, including GDPR and recommendations on how the vendor will help Ervia comply with the EU NIS Directive,”
“— provision of advanced security intelligence relating to Ervia’s business,”
“— professional services to establish document and mobilise target operating model with Ervia’s Security Operations team, including training where applicable,”
“— capability to provide auxiliary resources and services to manage security devices where necessary and to react to security incidents.”
“You must submit through the eTenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Place of performance
Main site or place of performance:
“Cork, South West.”
Reference
Additional information
“You must submit through the eTenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and...”
Source: OJS 2020/S 024-054921 (2020-01-30)
New procurements in related categories 🆕
- Software package and information systems (17 new procurements)