2018-02-16   Multi Supplier Framework for the Provision of Field Trip Management (DCU) (The Office of Government Procurement)
The OGP, on behalf of Dublin City University is issuing this Request for Tenders for a Multi Supplier Framework Agreement for the Provision of Field Trip Management Service. The purpose of this competition is to establish a framework agreement with a maximum of 6 members and to award an initial Services Contract for a Field Trip to Hong Kong and Shenzhen, China in 10.2018. View the procurement »

2018-02-16   Strategic HR Resourcing and Consultancy (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland is contracting for a managed service for the provision of Strategic HR resourcing and consultancy. The successful Service Provider will be responsible for the provision of strategic oversight, associated advice and delivery of related projects. For the purposes of this tender, it is envisaged that Fáilte Ireland will have circa 30 positions in the next 12 months; these positions will be spread equally between Senior Management, Middle Management and Administration levels. View the procurement »
Mentioned suppliers: RSM Ireland Business Advisory

2018-02-16   Local Government Audit Service — External Audit SaaS provision (Department of Housing, Planning and Local Government)
DHPLG Local Government Audit Service require an External Audit solution to replace the existing External Audit Software. This should comprise of implementation and support of a software service and associated hosting solution for the management of external audit by the Department's Local Government Audit Service. View the procurement »
Mentioned suppliers: Morgan Kai Limited

2018-02-15   Multi Supplier Framework Agreement for the provision of Business and Management and ICT Consultancy Services (The Office of Government Procurement)
Multi Supplier Framework Agreement for the provision of Business and Management and ICT Consultancy Services — RFT 128458. View the procurement »
Mentioned suppliers: Accenture Adaptive HVM LTD Aspira Baker Tilly Hughes Blake BDO BearingPoint Ireland Central Solutions Ltd Clarion Consulting Limited Compass Informatics Ltd Crowe Horwath Deloitte Dnm Technology Eaton Square Economic and Social Research Institute Economic Insight Ergo Ernst & Young ESP Consulting Limited Europe Economics FIDE PARTNERS SL Fitzpatrick associates Fujitsu (Ireland) Limited Grant Thornton Hoban Management Consulting Ltd IBM Ireland Indecon Economic Consultants IT Alliance Group Kosi Corporation Limited Kpmg Managment & Professional Services Ltd. Mazars McKinsey & Company, Inc. Ireland Meridian Productivity Ltd Neueda Ireland Limited Novosco Ltd. Oliver Wyman Ltd Pa Consulting Group Pathfinder PMO Contracts Ltd Prospectus PwC RSM Ireland Saros Consulting Software Quality Systems Sonas Innovation SQW Limited Storm Technology Ltd Trigraph Professional Services

2018-02-15   Construction consultancy framework (IDA Ireland)
As described in attached documents. View the procurement »
Mentioned suppliers: ABK Architects AECOM Ireland Limited Atkins Carron Walsh Donnachadh O'Brien Consulting Engineers Gleeds Ireland Limited Henry J Lyons MCA Architects Nicholas O'Dwyer Ltd Ove Arup & Partners Ireland Rhatigan Architects Roghan O'Donovan Rps Consulting Engineers Tobin Consulting Engineers Wh Stephens

2018-02-14   Business Process Management (EirGrid plc)
A core component of effective business design is the effective and efficient management of business processes. We see them as central to the success of converting strategic intent into operational delivery. To this end, EirGrid would like to set up a Business Process Management framework agreement to allow business process services to be provided to EirGrid Group in a centrally coordinated fashion using a standard and consistent approach. View the procurement »
Mentioned suppliers: Software Quality Systems

2018-02-13   Request for Tenders (RFT) for the provision of External Press Office Services to the National Treasury Management... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the provision of External Press Office Services. Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: Media Relations and Reputation Management...

2018-02-13   Provision of Rail Fleet Advisory Services (National Transport Authority)
The Authority is seeking to appoint a service provider who will: — review, refine and update the fleet transport strategy, — carry out an analysis of the differing types of available DEMU / EMU fleet and an assessment of their suitability for the operation of commuter services, — develop a detailed technical specification for the appropriate fleet to be used in the subsequent tendering process, — develop a fleet procurement strategy assessing the various procurement options and advising on the optimal … View the procurement »
Mentioned suppliers: Jacobs Engineering Ireland Ltd.

2018-02-13   Expert Exhibition Project Management Services for The Energy Show in Ireland (Sustainable Energy Authority of Ireland)
The objective of this request for tenders is to invite proposals from suitably qualified service providers for the provision of expert exhibition project management services for the Energy Show in Ireland in 2019 and, based upon satisfactory performance and business needs, for the following 3 years. For more information, please refer to the Request for Tenders published on www.etenders.gov.ie View the procurement »
Mentioned suppliers: Conference Partners Ltd

2018-02-09   IMMA Security Services at Royal Hospital, Kilmainham, Dublin 8 (Irish Museum of Modern Art)
The provision of security services, to IMMA from suitably qualified parties for the contract to operate and provide a manned security service, in accordance with the Museum's security policy and specifications at the Royal Hospital, Kilmainham, Dublin 8. View the procurement »
Mentioned suppliers: Synergy Security Solutions Limited

2018-02-09   Pre-Qualification Questionnaire Seeking Expressions of Interest to Establish a Contract for the Supply Tobacco Tax Stamps (The Office of Government Procurement)
The Office of the Revenue Commissioners (the “Contracting Authority”) invites responses to this expression of interest and pre-qualification questionnaire from economic operators for the provision of the goods summarised in Appendix 1 to this PQQ. The Office of Government Procurement is conducting the procurement process on behalf of the Contracting Authority. The OGP is an office within the Department of Public Expenditure and Reform tasked with sourcing goods and services on behalf of the public … View the procurement »
Mentioned suppliers: DLRS Ltd

2018-02-09   Contract for the delivery of an integrated mixed tenure residential development at Oscar Traynor Road, Dublin (Dublin City Council)
The project is for the development of a site at Oscar Traynor Road, Dublin, for a sustainable, mixed tenure residential development in accordance with the, the Dublin City Council Development Plan 2016-2022, the Oscar Traynor Road Housing Land Initiative Feasibility Study and planning legislation. The development site has an estimated minimum capacity for 640 units (subject to planning permission), with the exact number to be explored during the dialogue stage. The required tenure mix is anticipated to … View the procurement »
Mentioned suppliers: Glenveagh Living

2018-02-07   The Supply, Construction, Maintenance and Removal of Marquees to Horse Racing Ireland and Subsidiaries (Horse Racing Ireland (HRI))
The Contracting Authority intends to establish a single-party framework agreement for the supply, construction, maintenance and removal of marquees to Leopardstown and Fairyhouse Racecourse. The successful framework member will assume responsibility for delivering and constructing the marquees to Leopardstown and Fairyhouse Racecourses in advance of each meeting, dismantle and collect the marquees after the conclusion of each racing meeting. Full details regarding the Contracting Authority’s requirements … View the procurement »
Mentioned suppliers: Donohue Marquees Limited

2018-02-07   RFT for the Provision of Review Services of the HCV Operator Risk Rating System (Road Safety Authority (RSA))
The RSA, which is the agency in Ireland responsible for reducing death and injuries on Irish roads is seeking a Contractor for the delivery of Review Services of the HCV Operator Risk Rating System – CVORI. Further information on the CVORI system is available on https://www.cvrt.ie/en/Operator-Driver-Obligations/Pages/Risk-rating.aspx. The Successful Tenderer will be required to conduct an independent initial review of the CVORI system (the “Initial Review”). This is to be an all-encompassing review of … View the procurement »
Mentioned suppliers: PricewaterhouseCoopers Ireland

2018-02-05   Tolling Operations Support Services (Transport Infrastructure Ireland (TII))
Transport Infrastructure Ireland invites responses from service providers for the following services: — general support services to TII tolling business, including project management office (PMO), knowledge collection and management and tolling policy and trends advice, — operations management support services to TII Tolling business in relation to the ongoing eFlow and interoperability outsourced operations, — tolling projects support services to TII tolling business in relation to procurement, … View the procurement »
Mentioned suppliers: Ove Arup

2018-02-05   Provision of Toll Tags and Associated Services (Bus Eireann/Irish Bus)
The Contracting Authority proposes awarding a Contract for the provision of Electronic Toll Tag Services on all motorways within the R.O.I. The Bus Eireann Fleet will consist of approx 500 buses and this maybe increased at Bus Éireann’s discretion. The fleet will consist of mainly buses, and may also include a small number of Bus Éireann cars and vans. The initial contract will be for a three year period. The Contracting Authority reserves the right to extend this Contract(s) for a further period of 12 … View the procurement »
Mentioned suppliers: Easytrip

2018-02-01   Provision of managed end to end recruitment solution for frontline hires (daa plc)
Daa at Dublin and Cork Airports has a requirement for a third party to provide a managed end to end recruitment solution for frontline hire and support as required on other campaigns. The successful company must be capable of providing a managed end to end recruitment solution for the following frontline positions: — Security, — Terminals, — Retail, — Trolleys, — Facilities / cleaning, — Customer Service, — Landside. View the procurement »

2018-02-01   Provision of a national digital surveillance services for diabetic retinascreen, the National diabetic retinal... (National Screening Service)
Following the completion of a successful pilot project, Diabetic RetinaScreen, the National Diabetic Retinal Screening Programme is seeking responses from suitably qualified providers for the provision of Digital Surveillance services. The services sought will include but is not limited to: — Digital Surveillance Screening, — Visual Acuity Measurement, — Optical coherence tomography (OCT), — Digital Surveillance Outcome, — Population of Data to the NSS approved Clinical information management System … View the procurement »
Mentioned suppliers: Global Vision MIDRSS Limited trading as EMIS Care

2018-01-31   ITT for the provision of Design Typesetting and Artwork services (Central Bank of Ireland)
The Central Bank has a requirement for design typesetting and artwork services, in relation to a number of publications that are issued on a regular basis, the majority of which are likely to be required by the Central Bank Consumer Protection Directorate (CPD). However, there may also be other requirements relating to ad-hoc publications issued by other Divisions across the Central Bank. View the procurement »

2018-01-30   Provision of Security Shuttering Services for Residential properties (South Dublin County Council)
South Dublin County Council currently has jurisdiction over approximately 9 200 dwellings. Dwelling consist predominantly of traditionally built 1 storey and 2 storey houses and flats, and 3 storey apartment blocks and duplex units of various sizes. A number of private properties also come under South Dublin County Council’s remit due to dereliction or dangerous status, and the number of such properties can vary per annum but is low (2015 two (2) units; 2016 two (2) units; 2017 two (2) units). South … View the procurement »
Mentioned suppliers: VPSitex (Ireland) Ltd

2018-01-29   Provison of Events Management (Electricity Supply Board (ESB))
ESB Group has a requirement for a panel of Event Management Agencies to manage key events. The need for a consistently high standard of work and excellent value for money is paramount, as is ESB’s desire for all its events to have a recognisable look and feel, i.e. working within the guidelines of the ESB brand but providing innovative thinking around the output of any such event. View the procurement »
Mentioned suppliers: Aiken PR Ltd Jack Restan Displays Verve Marketing

2018-01-26   Recruitment and Contingent Labour Services (Electricity Supply Board (ESB))
The ESB intends to procure recruitment and contingent labour services to deliver the capability required to facilitate on-going business in the domestic and international markets in which it operates. It is intended to award a Framework Agreement under 4 Lots to the Preferred Tenderers. View the procurement »

2018-01-25   Services to Implement the School Milk Scheme Accompanying Measures and Publicity Programme (The National Dairy Council)
The National Dairy Council requests tenders from suitably experienced and qualified service providers to provide Services to Implement the School Milk Scheme Accompanying Measures and Publicity Programme. View the procurement »
Mentioned suppliers: IPG Mediabrands JD Printing Ltd. Real Nation

2018-01-24   Single Supplier Framework Agreement for the Provision of Public Relations Support to the Child & Family Agency (TUSLA) (Health Service Executive (HSE))
HBS Procurement, on behalf of TUSLA, seeks Expressions of Interest from suitably qualified candidates for the Provision of Public Relations Support with a view to awarding a Single Supplier Framework Agreement for 3 years, subject to a satisfactory annual review of service provision, with the option to renew for a further year, pending a satisfactory review at that stage of the Public Relation services provided. It is intended that a maximum of 5 (five) top-scoring qualified candidates will be … View the procurement »
Mentioned suppliers: Q4pr

2018-01-22   Buisness Consultancy Services (An Post)
An Post have a requirement for provision of expert advice in a number of areas relating to the implementation of their current strategy and the development of a long term strategy. An Post is seeking advice from external partners in a number of areas. An Post will set up 15 multi-party framework agreements (to be awarded in Lots) to cover requirements which are set out below. Lot 1: The design of an economic model for the Retail. Lot 2: Performance and core competency review in Retail. Lot 3: Business … View the procurement »
Mentioned suppliers: Accenture Accenture Limited EY (Ernst & Young) Gartner Ireland Limited McKinsey & Company Inc Ireland Towers Watson (Ireland) Limited t/a...

2018-01-22   Provision of Personnel in 2 Lots (University College Dublin (UCD))
University College Dublin (UCD) invites tenders from competent service providers for the provision of personnel in 2 Lots. Please see tender document attached for full details. Available to download from www.etenders.gov.ie View the procurement »

2018-01-19   LEE409C — RFT for the Supply of Colloidal Jetting-Based Metal Additive Manufacturing & Powder Bed-Based Metal... (Education Procurement Service (EPS))
University College Dublin requests for tenders for the supply 2 lots. Lot 1: Colloidal Jetting-Based Metal Additive Manufacturing Machine capable of depositing a variety of metal colloids, including, but not limited to: silver, polymers and biological solutions. This instrument will be used in an R&D setting in order to fabricate printed electronic circuits on substrates and Lot 2 a Powder Bed-Based Metal Selective Laser Melting (SLM) Machine capable of sintering a variety of metal powders, including, … View the procurement »
Mentioned suppliers: Aconity3D GmbH

2018-01-17   Bord na Mona Media Advisory Services (Bord Na Mona)
Bord na Móna is seeking a service organization that is primarily engaged in providing strategic media advice and in developing a media strategy and media plan for the company. The media agency should be selecting communication vehicles through media planning and optimisation and should be negotiating and buying media vehicles on behalf of the client. View the procurement »

2018-01-17   Bord na Mona Advertising Agency Services (Bord Na Mona)
The Creative agency should support the ongoing development of Bord na Mona’s brand positioning ‘Naturally Driven’ through our communications and creative platform to maximize the benefit of its Corporate and Consumer brand. The creative agency should be able to execute the creative idea through all channels. View the procurement »

2018-01-17   Invitation to tender for the supply of collectoot coins and ancillary sevices (Central Bank of Ireland)
The Central Bank invites responses to this invitation to tender from economic operators for participation in a framework agreement for the supply of goods. The Central Bank is the Contracting Authority for this public procurement competition. In summary, the Goods comprise: Lot 1 Gold and silver proof coins (to include supply of certificates and packaging). Lot 2 Euro proof coin sets (to include supply of certificates and packaging). Lot 3 Blister packaging and associated items. For more detailed … View the procurement »
Mentioned suppliers: Istituto Poligrafico e Zecca dello Stato Spa Mennica Polska SA Munze Osterreich Aktiengesellschaft Royal Dutch Mint

2018-01-16   Provision of Facilities Management Services (Fáilte Ireland-National Tourism Development Authority)
The overall scope of the contract will be to provide a comprehensive facilities management service to Fáilte Ireland, on both a planned and reactive basis, at its headquarters in Dublin and at its offices on a countrywide basis. The contract will include but will not be limited to the following 5 main categories of service: — Facilities Management Service. — Property Maintenance. — Project/Small Fit-Out works. — Security and Front-of-House Services (inclusive of reception service). — Catering Service. View the procurement »
Mentioned suppliers: Vector Workplace and Facility Management,...

2018-01-15   Request for Tenders (RFT) for Appointment to a Framework for the Provision of Temporary Agency Workers and... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for appointment to a framework (comprising of 4 panels) for the provision of temporary agency workers and recruitment/executive search services: Panel 1 — Provision of Temporary Agency Workers. Panel 2 — General Recruitment Services. Panel 3 — Recruitment Services for Information Technology (IT) Roles. Panel 4 — Executive Search Services and/or Senior Level Appointments. Please see RFT attached to this notice for further … View the procurement »
Mentioned suppliers: Adaptive HVM Limited Berkley Recruitment Group Limited trading... Brightwater Selection (Ireland) Limited... Cpl Resources Plc e-Frontiers Limited Eolas Recruitment Ltd Ergo Services Ltd trading as Ergo Executive Connections Ltd trading as... Fahy Kelly International Limited trading... Hays Specialist Recruitment (Ireland) Limited Lex Consultancy Limited trading as Lex Consultancy MERC Partners Limited trading as MERC Partners Paragon Executive Ltd trading as Paragon Executive Premier Recruitment International trading... Premier Recruitment International trading... PricewaterhouseCoopers Ireland trading as PwC Principal Connections Realtime Recruitment Red Tree Consulting Limited trading as... Robert Walters Limited trading as Robert Walters Sigmar Recruitment Consultants Limited Vantage Resources Ltd

2018-01-12   TII Standards Commission 2018 (Transport Infrastructure Ireland (TII))
TII requires the services of Consulting Engineers to update and maintain the TII Standards and Technical documents for the design of roads and bridges, and its light rail guidelines, providing a set of comprehensive design standards, guidelines, and specifications. The various work packages will be awarded over 5 lots. It is anticipated that each lot will have a duration of 4 years, with an option to extend for a further 2 years. The Work packages are grouped together in 5 Lots. View the procurement »
Mentioned suppliers: Ove Arup and Partners Irl Ltd t/a Arup

2018-01-12   RFT for the provision of communication services to the office of the Data Protection Commissioner (Department of Justice and Equality)
This public procurement competition relates to the provision of expert guidance and support to the office of the Data Protection Commissioner (DPC) in relation to its busy communications and media functions. The DPC is the independent national data protection authority for Ireland and the lead EU regulator of many large multinational internet and social media companies operating in the EU. The DPC is subject to significant scrutiny in the media, particularly, in an international context, and it is … View the procurement »
Mentioned suppliers: Powerscourt Financial Media Ltd

2018-01-05   Primary Longitudinal Research (National Council for Curriculum and Assessment)
The NCCA seeks proposals for the provision of services to undertake a longitudinal research study on children's experiences of primary school in Ireland. View the procurement »
Mentioned suppliers: University College Dublin School of Education

2018-01-05   Single Supplier Framework for the Provision of Legal Services to the Adoption Authority of Ireland (The Office of Government Procurement)
Tender for the provision of legal services to the adoption authority of Ireland, comprising: I— Legal advisory services to the adoption authority of Ireland, generally on matters related to its statutory functions and powers, as prescribed in the adoption Act 2010. II— Legal advisory services to the adoption authority of Ireland, generally on matters related to its statutory functions and powers, as prescribed in 1993 Hague convention on protection of children and co-operation in respect of intercountry … View the procurement »
Mentioned suppliers: Matheson

2018-01-04   Provision of communications and public relations services to Coillte CGA (Coillte CGA)
Coillte is seeking expressions of interest from suitably qualified firms to provide communications and public relations services in respect of the key areas which are outlined in the summary document attached. Please also find attached a pre-qualification document which will need to be completed by the deadline date stated. Coillte is using a Competitive Dialogue Procedure for this procurement. View the procurement »

2018-01-03   Warehousing, Fulfilment & Returns for Electric Ireland (Electricity Supply Board (ESB))
Electric Ireland has a requirement for a warehousing and fulfilment partner to meet the needs of a customer fulfilment program. The program involves the delivery of a portfolio of smarter home devices (including submeter, gateway, heavy duty switch, sensors and plugs) to customers’ homes following product ordering on Electric Ireland’s online portal. Fulfilment will be on a next day delivery basis to Electric Ireland customers based in Ireland. View the procurement »
Mentioned suppliers: Exertis Ireland Ltd

2017-12-29   Project Manager to assist Science Foundation Ireland with its Relocation to New Office Premises (Science Foundation Ireland)
In summary, Science Foundation Ireland (the contracting authority) wishes to procure the services of project manager to ensure that the relocation of Science Foundation Ireland from their Dublin 2 based premises to new Dublin premises is carried out effectively, efficiently and on a timely basis. The successful tenderer will be responsible for full delivery of services as required to complete the relocation of the SFI office and as set out in Appendix 1. The tenderer will work together with the IDA who … View the procurement »

2017-12-23   Invitation to tender for Management and Delivery of Lamp Post Banner Advertising Services (Dublin City Council)
Dublin City Council proposes to award a 2-year contract with the option, at the sole discretion of the awarding authority, to extend for a further 2 periods of one year (max 4 years total), for the provision of all services associated with the operation and management of the Dublin City lamp post banner advertising network. The service to be provided by the successful tenderer under this contract is the full operation of a comprehensive, transparent and auditable system for the management of Dublin … View the procurement »

2017-12-22   To conduct a feasibility study on a Viking Coast Experience (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland requests proposals from suitably qualified parties to conduct a feasibility study to assess the potential of delivering of a Viking Coast proposition as a World-Class Visitor Experience for the coastal counties of the Ireland’s Ancient East geography. This study is to assess the potential of a Viking Coast as a motivating signature experience for overseas visitors and, if feasible, will recommend how the Viking Coast can be harnessed into a coherent year-round tourism offering. View the procurement »

2017-12-22   The provision of communications services to the Residential Tenancies Board (Residential Tenancies Board)
The Residential Tenancies Board is expanding information provision to tenants, landlords, people working in the rental sector, and the wider public to improve understanding of the sector and improve knowledge on rights and responsibilities in the rental sector. The Contracting Authority seeks ongoing expertise and support to the communications team and Senior Management in the discharge of the Communications Strategy which will include the following general areas: - Strategic communications. - Public … View the procurement »

2017-12-21   HR Solution (Ervia)
The solution will be delivered in a phased approach, the contents of each phase will be subject to the agreement but should include the following modules: 1. Transactional HR including Core HR/personnel, time & attendance, pension & benefits administration, case management & document management capabilities. 2. Recruitment/applicant tracking system (ATS) including onboarding activities 3. Talent management including performance management, succession planning, learning management system (LMS), skills & … View the procurement »
Mentioned suppliers: IBM Ireland Ltd

2017-12-21   Public relations support for Tellus Surveys 2018-2020 for Geological Survey Ireland (Geological Survey of Ireland)
To provide public relations and outreach services to support the Tellus Programme in completing, the next 3-year phase (2018-2020) of low level airborne geophysical and ground-based geochemical surveys. View the procurement »

2017-12-21   Static Guarding and Mobile Patrol Services at IDA Business & Technology Park, Navan (IDA Ireland)
Static guarding and mobile patrol services at IDA business & technology park, Navan, Co. Meath, Ireland. 3 years contract from 15.2.2018 to 14.2.2021 View the procurement »

2017-12-21   Provision of enquiry, feedback and support handling services for the National Screening Programme (National Screening Service)
The NSS is seeking submissions from suitably qualified service providers for the provision of enquiry, feedback and support handling and related administrative support services for the National Screening Services Programmes x 4. View the procurement »
Mentioned suppliers: Key Answering Services T/A Call Management

2017-12-20   RFT for the provision of premises including the provision of management, catering, housekeeping, general maintenance... (The Office of Government Procurement)
The Services comprise of suitable premises within Ireland for persons seeking international protection and the management, catering, housekeeping, general maintenance and security services thereof. The Contracting Authority immediately requires the accommodation and ancillary services for a minimum of 240 people. View the procurement »
Mentioned suppliers: Bridgestock Care Clonea Strand Hotel Ltd Mosney Oscar Dawn limited

2017-12-19   Service Provider to provide Debt Collection and Credit Control Services (Electricity Supply Board (ESB))
Service Provider to provide Debt Collection and Credit Control Services. View the procurement »
Mentioned suppliers: Capita Customer Solutions Ltd CMOS Ltd

2017-12-19   Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers (Electricity Supply Board (ESB))
Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers. View the procurement »
Mentioned suppliers: Abtran Field Management Ireland

2017-12-19   The Provision of Customer & Business Process Support Services including Assessment, Registration and Classification... (Fáilte Ireland-National Tourism Development Authority)
The purpose of this Tender is that the successful Tenderer creates a differentiated Customer Experience by acting as Fáilte Ireland’s first point of contact for all customers across our service offering and tactically supporting Fáilte Ireland’s business units in administering these services to our customers. The Tenderer is required to demonstrate an ability to raise the service bar and achieve Customer Experience Excellence throughout this tender. In doing so, they will demonstrate how they will … View the procurement »