2018-04-26Small Business Innovation Research (SBIR) Bathing Water Quality Challenge (Dun Laoghaire Rathdown County Council)
The challenge is to develop a method of collating and communicating the quality of bathing water using all sources of information for the use of all stakeholders, namely bathers, local authority staff, the EPA and Irish Water. Bathers should be encouraged to report on their swimming experience at particular locations, with emphasis on reporting on perceived water quality. An improved method of communicating known bathing water quality risks to bathers is required, with information being provided to …
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2017-08-08Provision of Consultancy Services for the Implementation of European Electricity Network Codes (Commission for Energy Regulation)
The Services comprise of the Provision of Expert Technical, Legal, Economic and Project Management services to support the CER in its implementation of European Electricity Network Codes in the Irish context. This work will focus primarily on six Network Codes / Guidelines (collectively referred to as the EU Network Codes in this document) that will require implementation by the CER:
Name of Code / Framework Guideline Main Focus;
Requirements for Generators (RfG) Connections;
High Voltage Direct Current …
View the procurement » Mentioned suppliers:E-Bridge Consulting GmbH
2017-07-05Specialist Research, Mentoring, Advisory and Consulting Services to the HSE's Health Business Service (Health Service Executive (HSE))
The Health Business Services division of the Health Service Executive wishes to engage external support to assist its Leadership Team in implementing its recently published strategy.
HSB requires access to specialist, research, mentoring, advisory and consulting Services to support its strategy implementation in the following areas:
— Governance.
— Performance Management.
— Business Process Improvements.
— Research Specific to Global Business Services.
— CRM
— Research specific to the individual HBS …
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2016-04-15Trade Consultancy and Business Administration Support Services in Nigeria (Enterprise Ireland)
Enterprise Ireland invites expressions of interest to be considered for a tender to
provide Trade Consultancy and Business Administration Support Services in
Nigeria.
Enterprise Ireland opened its first office in Africa in Johannesburg — South Africa
in February 2012 and this office is responsible for development of our services to
our clients for the South Africa market. To further develop our capability in West
Africa, Enterprise Ireland wishes to appoint a Trade Consultant based in Lagos,
Nigeria. …
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2015-08-07Single Party Framework for Fibre-Optic Network and Infrastructure Management Services (Dublin Docklands Development Authority)
Dublin Docklands Development Authority invites applications to be considered for the competitive dialogue procedure for the awarding of a single party framework agreement for Fibre-Optic Network and Infrastructure Management Services at the Dublin Docklands Area.
The Authority wishes to appoint a company to provide and deliver a range of ducting related services to the Executive and the Board of the Authority and with its successor in Dublin City Council.
The Authority owns a substantial multi-operator …
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2015-03-13Process for the Designation of a Gas Safety Supervisory Body (Commission for Energy Regulation)
The Commission for Energy Regulation (CER) is Ireland's independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland's public water and wastewater system.
As provided for under the Electricity Act 1999, (as amended) the Commission is operating a Designation Process in order to determine what party (if any), it shall appoint a Gas Safety Supervisory Body to …
View the procurement » Mentioned suppliers:Register of Gas Installers of Ireland
2015-03-06Process for the Designation of an Electrical Safety Supervisory Body (Commission for Energy Regulation)
The Commission for Energy Regulation (CER) is Ireland's independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland's public water and wastewater system. As provided for under the Electricity Act 1999 (as amended), the CER is operating a Designation Process in order to determine what party (if any), it shall appoint as an Electrical Safety Supervisory Body …
View the procurement » Mentioned suppliers:Register of Electrical Contractors of Ireland Ltd
2014-08-27Contact Management and Business Administration Services (National Transport Authority)
The NTA requires a Supplier to provide a range of services under 5 service categories. These five service categories are:
— Service Category 1: Information Provision Service;
— Service Category 2: Booking Service;
— Service Category 3: Business Analysis and Administration Support Service;
— Service Category 4: Back Office Administration and Fulfilment Service; and
— Service Category 5: General Reception Call Services.
Details of the services to be provided under these service categories are set out in …
View the procurement » Mentioned suppliers:SGS Ireland Limited
2014-06-24HSE Project 3949 - Specialist reserach, mentoring, advisory and consulting services to the HSE'S Health Business... (Health Service Executive (HSE))
The Health Business Services division of the Health Service Executive wishes to engage external support to assist its Leadership Team in implementing its recently published strategy.
HSB requires access to specialist, research, mentoring, advisory and consulting Services to support its strategy implementation in the following areas:
— Governance;
— Performance Management;
— Business Process Improvements;
— ICT Advisory Services;
— Research Specific to Global Business Services;
— CRM.
For full details …
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2014-01-21Request for Information on ePayment Solutions for welfare clients (Department of Social Protection)
The Department of Social Protection is proposing to procure an electronic payment solution to supplement existing direct payments into client accounts (EFT) and as a replacement for existing cash payments. In advance of this procurement, the Department now intends to conduct a 'Request for Information' (RFI) process. This RFI will not form part of any public procurement process which may follow. However, information received on foot of this RFI process may inform the specification of relevant services in …
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2013-12-26NPITS_PIG_TENDER — Business Process Tender — Recording pig movements (Department of Agriculture, Food and the Marine)
Tenders are requested for handling, data processing and verification of all pig movement notifications. Under the National Pig Identification and Tracing System (NPITS) all keepers, handlers and processors of pigs are obliged to notify the Department of all movements of pigs to or from their holdings/factories, on a herd basis. Details of these movements are held on the AIM system. This information is notified to the tendered either by telephone, e-mail or by written notification. The tenderer is …
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2013-04-22Managed Services 2013 - Provision of Contact Centre and Administration Services (The Teaching Council)
The provision of an in-sourced, managed services arrangement, hosted within the Teaching Council's premises in Maynooth. The service will be dedicated to providing a range of administration activities, to include:
— Telephone call handling relating to application status; requests for forms; renewals; complaints; general queries etc.
— Email and correspondence relating to straightforward and
routine items.
— Administration activity relating to:
- Processing registrations;
- Coordinating Garda vetting;
- …
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2013-03-19Services for Contact Centre for Student Enrolment (ITSLIGO)
IT Sligo has initiated a project to outsource its
requirements for student contact centre services. Its aim
is to acquire an efficient, timely and customer centred
outsourced service for the processing of Student
Registration Applications, and payment of associated fees
as relevant and to interface with its customers accordingly.
It is envisaged that the award date for this contract will be
June 2013.
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2012-08-03Provision of General Professional Service Framework (An Cheim Computer Services)
An Chéim invites tenders from suitably qualified Service providers to form a supplier panel under GPS Framework for the provision of General Professional Services.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=478772.
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2012-07-19Provision of Customer Contact Management Services (Commission for Energy Regulation)
The Commission for Energy Regulation (‘the CER’) is the independent body responsible for overseeing the regulation of Ireland's electricity and gas sectors. The CER has a specific statutory function in relation to handling complaints and providing information to natural gas and electricity customers set out in SI 463 of 2011. Currently this service is provided in-house by a dedicated team known as the Energy Customers Team (ECT).
As a result of increasing customer contact levels and an expanded remit, …
View the procurement » Mentioned suppliers:ARI Services Europe Ltd t/a ARISE
2012-07-09Service Provider for an Agent Network and Related Services (Road Safety Authority (RSA))
Contract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender:
1. provision of application forms;
2. over-the-counter application receipt;
3. over-the-counter customer authentication;
4. security question resetting;
5. photograph and signature receipt;
6. application scanning;
7. over-the-counter payment processing;
8. over-the-counter transaction record transfer;
9. over-the-counter scheduling of theory tests; and
10. agent Network design and …
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2012-06-19Provision of coordination services to the enterprise Ireland mentor network programme (Enterprise Ireland)
Enterprise Ireland (EI) wishes to establish a single-supplier framework agreement to provide mentor Coordination Services to our mentor network programme.
Therefore, Enterprise Ireland seeks expressions of interest from suitably qualified and experienced service providers to act as coordinators (up to a maximum of four, e.g.one per lot)) for its network of 300+ senior business people who volunteer to help start up and established Irish companies to grow under the Enterprise Ireland mentor network …
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2012-05-25Framework Agreement - re provision of consultancy expertise, advice, and support to the DCYA (Department of Children and Youth Affairs)
The Department of Children and Youth Affairs (DCYA) in Ireland was established in June 2011. It has been charged with a very significant reform agenda which is to be delivered according to a demanding timetable. In addition to the requirements attaching to its own development as the first ever Government department dedicated to the interests of children and young people, the DCYA is leading wider reform of children’s services. This process includes the establishment of a new statutory agency the Child …
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2012-05-03Framework agreement - re provision of consultancy expertise, advice, and support to the DCYA (Department of Children and Youth Affairs)
The Department of Children and Youth Affairs (DCYA) in Ireland was established in June 2011. It has been charged with a very significant reform agenda which is to be delivered according to a demanding timetable. In addition to the requirements attaching to its own development as the first ever Government department dedicated to the interests of children and young people, the DCYA is leading wider reform of children’s services. This process includes the establishment of a new statutory agency the Child …
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2012-05-02Framework Agreement - re provision of consultancy expertise, advice, and support to the DCYA (Department of Children and Youth Affairs)
The Department of Children and Youth Affairs (DCYA) in Ireland was established in June 2011. It has been charged with a very significant reform agenda which is to be delivered according to a demanding timetable. In addition to the requirements attaching to its own development as the first ever Government department dedicated to the interests of children and young people, the DCYA is leading wider reform of children’s services. This process includes the establishment of a new statutory agency the Child …
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2012-03-29Maintenance contracts 2013 - 2015 (Shannon Development Co. Ltd.)
Shannon Development is a regional development company. The brief of Shannon Development is to generate industry, tourism and regional development in the Shannon Region which includes counties Clare, Limerick, North Tipperary, South Offaly and North Kerry.
The Company’s extensive property portfolio throughout the region includes approximately 3.7 m sq. ft. of industrial space, 58 business parks/enterprise centres and 29 multi-tenanted buildings.
Shannon Development wishes to create three separate …
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2012-03-01PQQ for Supply of Insourced/Outsourced Services (Irish Bank Resolution Corporation Limited)
The purpose of this pre-qualification questionnaire is to provide the Bank with options for consideration in respect of the potential insourcing/outsourcing of all or part of the following services - IT, Facilities, back-office operations and Human Resources. If IBRC were to proceed with an insourcing/outsourcing arrangement the Bank would ideally seek the provision of all Services from a single supplier, or consortium but may consider alternative proposals. The potential services required (“Services”) …
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2011-12-02Managed Services (Private Residential Tenancies Board)
PRTB has initiated a Project to outsource its requirements for data management and contact centre services. PRTB’s aim is to provide an efficient, timely and customer centred service for (1) the processing of Registration and Dispute Applications, and payment of associated fees and (2) the interface with its customers to handle daily contact. It is envisaged that the award date for this contract will be in March 2012, and the outsourcing will commence on a phased basis.
This Project will require a number …
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2011-11-01Administrative Examination and Programme Support Services (Pre-Hospital Emergency Care Council)
The Pre-Hospital Emergency Care Council (PHECC)wish to conduct a public procurement competition for backup ICT support services for NQEMT examinations, administrative support services to national programme support services and national distribution of PHECC material and publications.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=331874.
The awarding authority has indicated …
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2011-06-03Provision of parking & litter control services – Greystones Area (Wicklow County Council)
Wicklow County Council currently operate a service contract for the provisions of parking control services for Greystones which expires on the 4.8.2011.
Under the statutes identified in this document Wicklow County Council, is enabled to regulate and enforce parking and litter control within its administrative area. Wicklow County Council intends to maintain the existing Controlled Parking Areas (CPAs) in the town of Greystones, Co.Wicklow and to extend the services currently provided to include litter …
View the procurement » Mentioned suppliers:Apcoa Parking