Procurements: Fáilte Ireland-National Tourism Development Authority
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2021-07-05Enhanced Telephony Solution (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls.
The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems.
View the procurement » Mentioned suppliers:Workair Limited
2021-04-20Third Party Anonymised Data to Monitor Tourist Movements in Ireland (Fáilte Ireland-National Tourism Development Authority)
While traditional primary research is on hold, there is a requirement to look at other available sources of data for both domestic and overseas tourism to help track the industry’s performance and progress towards recovery.
Third party data (anonymous data) is required to assist in the measurement of industry recovery using 2019 data as the benchmark.
Fáilte Ireland require an ability to identify the population of interest – international tourists and domestic tourists (distinguishing tourists from …
View the procurement » Mentioned suppliers:Oxford Economics
2021-03-23Digital Agencies (Fáilte Ireland-National Tourism Development Authority)
Lot 1: Digital Agency for B2C
The focus of the digital agency will be to lead Fáilte Ireland on its continued journey to deliver a truly world-class digital experience for visitors to our owned channels arriving through owned, earned and paid sources.
The expected services the digital agency should provide will be principally:
• digital thought leadership and consultancy;
• omni-channel content planning, development, curation and implementation;
• social media community management;
• analytics, …
View the procurement » Mentioned suppliers:In the Company of Huskies
2021-03-08Human Resources Consultancy Services (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland is seeking to establish a multi-party framework agreement for the provision of human resources consultancy. Those admitted to the framework will be entitled to due consideration for all contracts awarded under the framework on a project-by-project basis via a mini tender competition. This support will include the provision of specialist expertise and advice on specific areas of human resources as required.
Examples of the types of consultancy anticipated under this framework include but …
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2021-02-05Project Management and Delivery of Digital That Delivers Programme (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland seeks to procure the services of a company that specialises in digital strategy, ideally with experience in the tourism sector to:
• project manage the delivery of the digital that delivers programme, supporting the internal project team and adhering to the governance board requirements;
• deliver activities and work programmes as outlined in the Digital that Delivers pillar (see attached appendix B) of Fáilte Ireland’s strategic business plans;
• ensure best in class delivery of work …
View the procurement » Mentioned suppliers:Core Optimisation Ltd
2021-01-25Digital Agency for B2C (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland has developed a new B2C Digital Ecosystem over the last 24 months. As a result, we have delivered a new visitor-first ecosystem, with streamlined front and back end systems. Fáilte Ireland now wants to appoint a single agency that is responsible for an optimised holistic digital journey, informed by detailed data analytics and insights from owned channels as well as the wider Digital Ecosystem. The focus of the Digital agency will be to ensure that Fáilte Ireland delivers a brilliant …
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2020-12-18Virtual Events Services (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland is seeking a service provider to host and facilitate online virtual events utilising a webinar platform that will facilitate the delivery of a combination of live and pre-recorded digital content. This will be achieved through virtual webinars with virtual break out rooms. The successful tenderer will be required to manage the virtual webinars from beginning to end including rehearsals prior to each webinar.
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2020-12-17Fully Outsourced End-to-End Grant Application, Evaluation and Payment Processing Service (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland is the National Tourism Development Authority responsible for the development and support of the tourism sector in the Republic of Ireland. One of the business services that the organisation provides is the delivery of grant schemes to assist businesses across various sectors of tourism industry.
Fáilte Ireland requires a third-party service provider to deliver a fully outsourced end-to-end grants management process including application, evaluation and payment of funds available under …
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2020-12-14Survey of Travellers 2021-2023 (Fáilte Ireland-National Tourism Development Authority)
The Survey of Overseas Travellers is a vital tool in the measurement of trends in seasonality and regional dispersal of overseas tourism, the two pillars of sustainable tourism in Ireland.
The data from the survey provides a comprehensive database of tourism statistics and is used in the formulation of effective strategies for tourism promotion and development as well as providing most of the statistical input for Fáilte Ireland’s various advisory and research publications.
Failte Ireland seeks a …
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2020-12-08Hotel Performance Metrics 2021-2023 (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland has measured the performance of hotels since the 1960’s, focussing on bed and room night demand and the market origin of hotel guests.
Over the last 20 years, the Irish Hotel Industry has changed fundamentally from one dominated by family/individually run hotels to a more consolidated industry with many domestic and international groups operating multiple properties. This change along with technological advances has enabled hotel managers to access metrics such as Average Daily Rate and …
View the procurement » Mentioned suppliers:STR Global Ltd
2020-05-26Strategic Media Agency Services (Fáilte Ireland-National Tourism Development Authority)
The contracting authority intends to procure strategic media planning, implementation and media buying services.
The successful tenderer will be required to provide strategic planning and media buying services to Fáilte Ireland for both B2B and B2C communications. Specifically, these services will include the delivery of:
Strategic media planning- IOI
Media buying – IOI
Partnership development and activations
Reporting, evaluation and analysis
Collaboration with the wider agency network to deliver the …
View the procurement » Mentioned suppliers:Mindshare Media Ireland Ltd
2020-05-25B2B and B2C Strategy and Communications Services (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland intends to procure B2B and B2C Strategy and Communications Services
As the Agency with responsibility for leading integration among other contracted agencies, the successful tenderer will be required to provide strategic and creative services to Failte Ireland.
These services will include the delivery of:
• strategic planning (to include brand planning, communications planning and connections planning)
• creative support
• evaluation.
View the procurement » Mentioned suppliers:CORE
2020-02-25Attractions Assessment and Benchmarking Programme (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland recognises the importance of delivering a quality experience for our visitors therefore, Fáilte Ireland invests heavily in visitor attractions, supporting the opening of 12 new or enhanced large scale attractions in 2019 including MoLI, Kylemore Abbey and Brú na Boinne visitor centre.
Fáilte Ireland now intends to establish a visitor experience assessment and benchmarking scheme for attractions in Ireland.
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2019-07-31Greenline Conversations Development (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland have in the last few years rolled out a development programme to support building effective communications within the workplace called ‘Greenline Conversations’. This platform has been rolled out to all colleagues through either in class programmes or e-learning.
Fáilte Ireland now seeks to further embed this culture of effective communications using the Greenline Conversation Platform within the organisation and are looking to appoint a licenced supplier of Greenline Conversation to …
View the procurement » Mentioned suppliers:Flow Group
2019-07-23Pensions Administration Service (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland intends to appoint a supplier to provide a pensions administration service. This service comprises:
— administration of the schemes operated by Fáilte Ireland,
— preparing and setting out the required content of the financial statements, valuation basis for scheme assets and treatment of liabilities in line with FRS102,
— transition the scheme data from the current service provider’s pension administration system and Fáilte Ireland’s IT system (CORE HR) to the tenderer’s pension …
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2019-06-14360 Feedback Service (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland currently employs approximately 360 employees located in Dublin, regional offices and Tourist Information Offices (TIO) around the country. Fáilte Ireland Head Office is located in Amiens Street, Dublin 1 with regional teams located in offices located in Cork, Galway, Limerick, Mullingar, Sligo and Waterford.
Fáilte Ireland has 8 staff levels within the organisation and operates within a matrix structure across the various business divisions and geographical locations to support its …
View the procurement » Mentioned suppliers:t-three Consulting Ltd
2019-05-20Pensions Administration Service (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland intends to appoint a supplier to provide a pensions administration service. This service comprises:
— administration of the schemes operated by Fáilte Ireland,
— preparing and setting out the required content of the financial statements, valuation basis for scheme assets and treatment of liabilities in line with FRS102.,
— transition the scheme data from the current service provider’s pension administration system and Fáilte Ireland’s IT system (CORE HR) to the tenderer’s pension …
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2019-05-15Single Party Framework for Specialist Economic Advice (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland is seeking to appoint a strategic partner to undertake sectoral research/economic analysis.
Fáilte Ireland is seeking to establish a genuinely collaborative research relationship with the appointed strategic partner. Rather than a supplier becoming involved in individual economic analysis projects, after Fáilte Ireland has decided to undertake them, we need our strategic partner to assist with framing projects from the outset.
Fáilte Ireland invites tenders to form a single-party Framework …
View the procurement » Mentioned suppliers:Indecon Economic Consultants
2019-03-12New Year's Festival Dublin (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland together with Dublin City Council are seeking proposals from suitably qualified tenderers to award a contract for the development of a creative direction for the New Year’s Festival Dublin. The selected service provider(s) will be required to programme, produce and sell New Year’s Festival Dublin, as a large-scale international event that ranks as one of the best places in the world to be for New Year.
View the procurement » Mentioned suppliers:MCD Productions