For the Establishment of a Multi-Party Framework Agreement to Provide Services to Support the Development and Implementation of Product Strategies

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland is currently developing its strategic business plans for the period 2021 to 2023. It is now seeking to establish a multi-party framework agreement for the development/redevelopment of several product strategies which will be aligned to its new strategic business plans.
The projects under this framework may include but are not limited to the development of new or review of existing product strategies, experience development strategies, conducting sector, business model and programme reviews, conducting product experience and brand reviews and providing other development support across all business units to support strategy implementation.

Deadline

The time limit for receipt of tenders was 2021-04-29. The procurement was published on 2021-03-30.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-03-30 Contract notice
2021-12-08 Contract award notice
Contract notice (2021-03-30)
Object
Scope of the procurement
Title: Business and management consultancy services
Reference number: CD/2021/03
Short description:
Fáilte Ireland is currently developing its strategic business plans for the period 2021 to 2023. It is now seeking to establish a multi-party framework agreement for the development/redevelopment of several product strategies which will be aligned to its new strategic business plans. The projects under this framework may include but are not limited to the development of new or review of existing product strategies, experience development strategies, conducting sector, business model and programme reviews, conducting product experience and brand reviews and providing other development support across all business units to support strategy implementation.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Business and management consultancy services 📦
Additional CPV: Business and management consultancy and related services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Contact
Internet address: https://www.failteireland.ie 🌏
E-mail: glenda.byrne@failteireland.ie 📧
Phone: +353 18847878 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185874&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185874&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-03-30 📅
Submission deadline: 2021-04-29 📅
Publication date: 2021-04-02 📅
Identifiers
Notice number: 2021/S 065-166563
OJ-S issue: 65
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties; 2) This is the sole call for competition for this service; 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers; 4) Establishment of the framework will be subject to the approval of the competent authorities; 5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion; 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time; 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return fully completed tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage.
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Object
Scope of the procurement
Short description:
Fáilte Ireland is currently developing its strategic business plans for the period 2021 to 2023. It is now seeking to establish a multi-party framework agreement for the development/redevelopment of several product strategies which will be aligned to its new strategic business plans.
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The projects under this framework may include but are not limited to the development of new or review of existing product strategies, experience development strategies, conducting sector, business model and programme reviews, conducting product experience and brand reviews and providing other development support across all business units to support strategy implementation.
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The new strategic business plans will consider the changed Tourism landscape due to Covid-19 and Brexit. Fáilte Ireland envisages a need to revisit previously developed sub strategies and roadmaps which all focused on a growth strategy which now need to incorporate a survival, recovery, and post Covid-19 regrowth strategy.
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Estimated value excluding VAT: 2 400 000 EUR 💰
Duration: 48 months
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
As stated in the qualification questionnaire available for downloading from www.etenders.gov.ie
Contract execution
Contract performance conditions:
As stated in the qualification questionnaire available for downloading from www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
As stated in the qualification questionnaire available for downloading from www.etenders.gov.ie
Number of participants to be contemplated: 5
Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2021-05-06 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-06-06 📅

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Glenda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185874&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
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2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of the framework will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
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6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return fully completed tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage.
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Complementary information
Review body
Name: High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
The contracting authority will not conclude this framework agreement to which a standstill period applies in accordance with Irish Statutory Instrument S.I. No 284 of 2016, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the framework agreement and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that framework agreement.
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Source: OJS 2021/S 065-166563 (2021-03-30)
Contract award notice (2021-12-08)
Object
Scope of the procurement
Short description:
Fáilte Ireland is currently developing its strategic business plans for the period 2021 to 2023. It is now seeking to establish a multi-party framework agreement for the Development / redevelopment of several Product Strategies which will be aligned to its new strategic business plans. The projects under this framework may include but are not limited to the development of new or review of existing product strategies, experience development strategies, conducting sector, business model and programme reviews, conducting product experience and brand reviews and providing other development support across all business units to support strategy implementation.
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Total value of the procurement: 1 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: Dublin 1
Postal town: Dublin
Contact
E-mail: procurement@failteireland.ie 📧

Reference
Dates
Date dispatched: 2021-12-08 📅
Publication date: 2021-12-13 📅
Identifiers
Notice number: 2021/S 241-636087
Refers to notice: 2021/S 065-166563
OJ-S issue: 241
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties 2) This is the sole call for competition for this service. 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers. 4) Establishment of the framework will be subject to the approval of the competent authorities. 5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion. 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage
Show more

Object
Scope of the procurement
Short description:
Fáilte Ireland is currently developing its strategic business plans for the period 2021 to 2023. It is now seeking to establish a multi-party framework agreement for the Development / redevelopment of several Product Strategies which will be aligned to its new strategic business plans.
Show more
The new strategic business plans will consider the changed Tourism landscape due to COVID-19 and Brexit. Fáilte Ireland envisages a need to revisit previously developed sub strategies and roadmaps which all focused on a growth strategy which now need to incorporate a survival, recovery, and post Covid-19 regrowth strategy.
Show more
Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Quality criterion (name): Methodology
Quality criterion (weighting): 30
Quality criterion (name): Competency and Expertise
Quality criterion (weighting): 20
Quality criterion (name): Contract Management
Quality criterion (weighting): 10
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 40

Award of contract
Date of contract conclusion: 2021-12-03 📅
Name: Crowe Horwath
Postal address: Marine House, Clanwilliam Place
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Total value of the procurement: 1 000 000 EUR 💰
Name: SoolNua
Postal address: 7 Rathfarnham Road, Terenure
Postal code: 6
Name: Team Tourism Consulting
Postal address: 9 Cuthbert Way, Collingwood Manor
Postal town: Northumberland
Postal code: NE61 2FQ
Country: United Kingdom 🇬🇧
Information about tenders
Number of tenders received: 13

Reference
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
Show more
2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of the framework will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
Show more
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders/questionnaires in order to avoid the risk of elimination from the competition at the evaluation/application stage
Show more

Complementary information
Review body
Information about review deadlines:
The contracting authority will not conclude this framework agreement to which a standstill period applies in accordance with Irish Statutory Instrument S.I. No. 284 of 2016, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the framework agreement and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that framework agreement.
Show more
Source: OJS 2021/S 241-636087 (2021-12-08)
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