The Design, Supply, Installation and Maintenance of Tourist Information Sharing Points

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland plans on developing different types of Tourist Information Sharing Points (TISPs). Tourist Information Sharing Points are practical ways of displaying Tourist Information in internal settings, combining literature distributing racks, a regional map with points of interest, and digital display technology.
Fáilte Ireland is looking for an end to end service for the design, build, installation, and maintenance of Tourist Information Sharing Points.

Deadline

The time limit for receipt of tenders was 2021-04-26. The procurement was published on 2021-03-25.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Detectag Retail Services

Who?

• Fáilte Ireland-National Tourism Development Authority

What?

• Computer screens and consoles › Display screens
• System, storage and content management software package › Content management software package
• Travel agency and similar services › Tourist information services
• Urban furniture › Signage

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-03-25	Contract notice
2021-08-05	Contract award notice

Contract notice (2021-03-25)
Object
Scope of the procurement
Title: Tourist information services
Reference number: VE/2021/02
Short description:

Fáilte Ireland plans on developing different types of Tourist Information Sharing Points (TISPs). Tourist Information Sharing Points are practical ways of displaying Tourist Information in internal settings, combining literature distributing racks, a regional map with points of interest, and digital display technology. Fáilte Ireland is looking for an end to end service for the design, build, installation, and maintenance of Tourist Information Sharing Points.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Tourist information services 📦
Additional CPV: Display screens 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Contact
Internet address: https://www.failteireland.ie 🌏
E-mail: glenda.byrne@failteireland.ie 📧
Phone: +353 18847878 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185515&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185515&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-03-25 📅
Submission deadline: 2021-04-26 📅
Publication date: 2021-03-30 📅
Identifiers
Notice number: 2021/S 062-157606
OJ-S issue: 62
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties; 2) This is the sole call for competition for this service; 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers; 4) Establishment of the framework will be subject to the approval of the competent authorities; 5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion; 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time; 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) This is the sole call for competition for this service;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;

4) Establishment of the framework will be subject to the approval of the competent authorities;

5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time;

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Object
Scope of the procurement
Short description:

Fáilte Ireland is looking for an end to end service for the design, build, installation, and maintenance of Tourist Information Sharing Points.

Estimated total value: 3 000 000 EUR 💰
Duration: 48 months
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

As stated in the Invitation to Tender documentation available for downloading from www.etenders.gov.ie

Contract execution
Contract performance conditions:

As stated in the Invitation to Tender documentation available for downloading from www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-04-26 📅
Tender opening date: 2021-04-26 📅
Tender opening time: 12:00
Place: ETenders post box.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Glenda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185515&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

2) This is the sole call for competition for this service;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;

4) Establishment of the framework will be subject to the approval of the competent authorities;

5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time;

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Complementary information
Review body
Name: High Court
Postal address: The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Source: OJS 2021/S 062-157606 (2021-03-25)

Contract award notice (2021-08-05)
Object
Scope of the procurement
Short description:

Fáilte Ireland plans on developing different types of Tourist Information Sharing Points (TISPs). Tourist Information Sharing Points are practical ways of displaying Tourist Information in internal settings, combining literature distributing racks, a regional map with points of interest, and digital display technology. Fáilte Ireland is looking for an end to end service for the design, build, installation, and maintenance of Tourist Information Sharing Points.

Total value of the procurement: 3 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: Dublin 1
Postal town: Dublin
Contact
E-mail: procurement@failteireland.ie 📧

Reference
Dates
Date dispatched: 2021-08-05 📅
Publication date: 2021-08-10 📅
Identifiers
Notice number: 2021/S 153-407557
Refers to notice: 2021/S 062-157606
OJ-S issue: 153
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties 2) This is the sole call for competition for this service. 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers. 4) Establishment of the framework will be subject to the approval of the competent authorities. 5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion. 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of the framework will be subject to the approval of the competent authorities.

5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Object
Scope of the procurement
Short description:

Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Quality criterion (name): Fitness for purpose of the proposed solution
Quality criterion (weighting): 35
Quality criterion (name): Team Resources & Expertise
Quality criterion (weighting): 20
Quality criterion (name): Project Management & Reporting
Quality criterion (weighting): 10
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 35

Award of contract
Date of contract conclusion: 2021-07-27 📅
Name: Detectag Retail Services
National registration number: ie6369280U
Postal address: 1 Drummartin road Dundrum
Postal town: Dublin
Postal code: Dublin 14
Country: Ireland 🇮🇪
Phone: +353 12818110 📞
E-mail: john.dempsey@retailservices.ie 📧
Internet address: http://www.footfallcounts.com 🌏
Total value of the procurement: 3 000 000 EUR 💰
Information about tenders
Number of tenders received: 4

Reference
Additional information

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of the framework will be subject to the approval of the competent authorities.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers/candidates are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Complementary information
Review body
Information about review deadlines:

The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.

Source: OJS 2021/S 153-407557 (2021-08-05)

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