The Provision of Enterprise Applications Design, Development & Support Services

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland is establishing a multi-party framework agreement for the provision of enterprise application design, development and support services to enhance and support existing enterprise business systems.
Primarily this service will require the design, development and support of enterprise applications developed on Microsoft Office 365, SharePoint Online, Dynamics CRM, bespoke .Net (C#) development and integration with related systems.

Deadline

The time limit for receipt of tenders was 2019-01-18. The procurement was published on 2018-12-19.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-12-19 Contract notice
2019-04-04 Contract award notice
Contract notice (2018-12-19)
Object
Scope of the procurement
Title: Software programming and consultancy services
Reference number: IT/2018/07
Short description:
Fáilte Ireland is establishing a multi-party framework agreement for the provision of enterprise application design, development and support services to enhance and support existing enterprise business systems. Primarily this service will require the design, development and support of enterprise applications developed on Microsoft Office 365, SharePoint Online, Dynamics CRM, bespoke .Net (C#) development and integration with related systems.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Contact
Internet address: http://www.failteireland.ie 🌏
E-mail: glenda.byrne@failteireland.ie 📧
Phone: +353 18847878 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139972&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139972&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-12-19 📅
Submission deadline: 2019-01-18 📅
Publication date: 2018-12-22 📅
Identifiers
Notice number: 2018/S 247-569137
OJ-S issue: 247
Additional information
1) Interested parties must register their interest on www.etenders.gov.ie in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties 2) This is the sole call for competition for this service. 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers. 4) Establishment of the framework will be subject to the approval of the competent authorities. 5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion. 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Tenderers are advised to ensure they return fully completed tender responses in order to avoid the risk of elimination from the competition at evaluation stage.
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Object
Scope of the procurement
Short description:
Fáilte Ireland is establishing a multi-party framework agreement for the provision of enterprise application design, development and support services to enhance and support existing enterprise business systems.
Primarily this service will require the design, development and support of enterprise applications developed on Microsoft Office 365, SharePoint Online, Dynamics CRM, bespoke .Net (C#) development and integration with related systems.
Estimated total value: 4 000 000 EUR 💰
Estimated value excluding VAT: 4 000 000 EUR 💰
Duration: 60 months
Place of performance
Main site or place of performance: Dublin

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As stated in the procurement documents
Contract execution
Contract performance conditions: As stated in the procurement documents

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 3
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2020-01-30 📅
Tender opening date: 2020-01-18 📅
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Glenda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139972&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on www.etenders.gov.ie in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
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2) This is the sole call for competition for this service.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of the framework will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
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6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Tenderers are advised to ensure they return fully completed tender responses in order to avoid the risk of elimination from the competition at evaluation stage.
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Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Information about review deadlines:
The Contracting Authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that Contract.
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Source: OJS 2018/S 247-569137 (2018-12-19)
Contract award notice (2019-04-04)
Object
Scope of the procurement
Short description:
Fáilte Ireland is establishing a multi-party Framework Agreement for the provision of enterprise application design, development and support services to enhance and support existing enterprise business systems. Primarily this service will require the design, development and support of enterprise applications developed on Microsoft Office 365, SharePoint Online, Dynamics CRM, bespoke .Net (C#) development and integration with related systems.
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: Dublin 1
Postal town: Dublin

Reference
Dates
Date dispatched: 2019-04-04 📅
Publication date: 2019-04-09 📅
Identifiers
Notice number: 2019/S 070-165733
Refers to notice: 2018/S 247-569137
OJ-S issue: 70
Additional information
1) Interested parties must register their interest on www.etenders.gov.ie in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties; 2) This is the sole call for competition for this service; 3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers; 4) Establishment of the framework will be subject to the approval of the competent authorities; 5) If for any reason it is not possible to conclude the Framework Agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the Framework Agreement the Contracting Authority considers that the successful tenderer has not met, or cannot meet its obligations; the Contracting Authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the Contracting Authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion; 6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the Framework Agreement or any contract awarded under the Framework Agreement at any time; 7) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Tenderers are advised to ensure they return fully completed tender responses in order to avoid the risk of elimination from the competition at evaluation stage.
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Object
Scope of the procurement
Short description:
Fáilte Ireland is establishing a multi-party Framework Agreement for the provision of enterprise application design, development and support services to enhance and support existing enterprise business systems.
Place of performance
Main site or place of performance: Dublin.

Procedure
Award criteria
Quality criterion (name): Proposed methodology for ensuring the successful delivery of the required services
Quality criterion (weighting): 30
Quality criterion (name): Technical merit of the human resources offered
Cost criterion (name): Ultimate cost
Cost criterion (weighting): 40

Award of contract
Date of contract conclusion: 2019-04-02 📅
Name: Dss
National registration number: IE4801297D
Postal address: Hyde House
Postal town: Dublin
Postal code: Adelaide Road
Country: Ireland 🇮🇪
Phone: +353 0867749881 📞
E-mail: ltobin@codec.ie 📧
Internet address: http://www.codecdss.ie 🌏
Name: Ergo Services Ltd
National registration number: IE6355053G
Postal address: Block T
Postal town: Dublin 3
Postal code: EastPoint Business P
Phone: +353 0862444597 📞
E-mail: diarmaid.flynn@ergogroup.ie 📧
Internet address: http://www.ergogroup.ie 🌏
Name: Spanish Point Technologies Ltd
National registration number: IE6423212C
Postal address: 30/32 Sir John Rogersons Quay
Postal code: Dublin 2
Phone: +353 16522000 📞
E-mail: donal.cullen@spanishpoint.ie 📧
Internet address: http://www.spanishpoint.ie 🌏
Information about tenders
Number of tenders received: 3

Reference
Additional information
1) Interested parties must register their interest on www.etenders.gov.ie in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties;
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2) This is the sole call for competition for this service;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of the framework will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the Framework Agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the Framework Agreement the Contracting Authority considers that the successful tenderer has not met, or cannot meet its obligations; the Contracting Authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the Contracting Authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
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6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the Framework Agreement or any contract awarded under the Framework Agreement at any time;
7) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Tenderers are advised to ensure they return fully completed tender responses in order to avoid the risk of elimination from the competition at evaluation stage.
Show more

Complementary information
Review body
Postal code: Dublin 7
Information about review deadlines:
The Contracting Authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.
Show more
Source: OJS 2019/S 070-165733 (2019-04-04)
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Suppliers:
Dss Ergo Services Ltd Spanish Point Technologies Ltd
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