Project Management and Delivery of Digital That Delivers Programme

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland seeks to procure the services of a company that specialises in digital strategy, ideally with experience in the tourism sector to:
• project manage the delivery of the digital that delivers programme, supporting the internal project team and adhering to the governance board requirements;
• deliver activities and work programmes as outlined in the Digital that Delivers pillar (see attached appendix B) of Fáilte Ireland’s strategic business plans;
• ensure best in class delivery of work programmes provided to Irish industry and identify innovative solutions that will enable Fáilte Ireland to streamline delivery of the programme and effectively scale up industry engagement year on year.

Deadline

The time limit for receipt of tenders was 2021-03-08. The procurement was published on 2021-02-05.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Core Optimisation Ltd

Who?

• Fáilte Ireland-National Tourism Development Authority

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-02-05	Contract notice
2021-06-03	Contract award notice

Contract notice (2021-02-05)
Object
Scope of the procurement
Title: Systems and technical consultancy services
Reference number: CD/2021/01
Short description:

Fáilte Ireland seeks to procure the services of a company that specialises in digital strategy, ideally with experience in the tourism sector to: • project manage the delivery of the digital that delivers programme, supporting the internal project team and adhering to the governance board requirements; • deliver activities and work programmes as outlined in the Digital that Delivers pillar (see attached appendix B) of Fáilte Ireland’s strategic business plans; • ensure best in class delivery of work programmes provided to Irish industry and identify innovative solutions that will enable Fáilte Ireland to streamline delivery of the programme and effectively scale up industry engagement year on year.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Systems and technical consultancy services 📦
Additional CPV: Telecommunication consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Contact
Internet address: https://www.failteireland.ie 🌏
E-mail: glenda.byrne@failteireland.ie 📧
Phone: +353 18847878 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182447&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182447&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-02-05 📅
Submission deadline: 2021-03-08 📅
Publication date: 2021-02-10 📅
Identifiers
Notice number: 2021/S 028-069304
OJ-S issue: 28
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties; 2) This is the sole call for competition for this service; 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers; 4) Establishment of this contract will be subject to the approval of the competent authorities; 5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion; 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time; 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation/application stage.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) This is the sole call for competition for this service;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;

4) Establishment of this contract will be subject to the approval of the competent authorities;

5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time;

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation/application stage.

Object
Scope of the procurement
Short description:

Fáilte Ireland seeks to procure the services of a company that specialises in digital strategy, ideally with experience in the tourism sector to:

• project manage the delivery of the digital that delivers programme, supporting the internal project team and adhering to the governance board requirements;

• deliver activities and work programmes as outlined in the Digital that Delivers pillar (see attached appendix B) of Fáilte Ireland’s strategic business plans;

• ensure best in class delivery of work programmes provided to Irish industry and identify innovative solutions that will enable Fáilte Ireland to streamline delivery of the programme and effectively scale up industry engagement year on year.

Estimated value excluding VAT: 3 500 000 EUR 💰
Duration: 36 months
Description of renewals:

Option to extend for further periods of up to 4 years (7 years contract duration maximum in total), subject to requirements, annual review and budget availability.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

As stated in the ITT documents available for downloading from www.etenders.gov.ie

Contract execution
Contract performance conditions:

As stated in the ITT documents available for downloading from www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-03-08 📅
Tender opening date: 2021-03-08 📅
Tender opening time: 12:00
Place: ETenders postbox.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Glenda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182447&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

2) This is the sole call for competition for this service;

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;

4) Establishment of this contract will be subject to the approval of the competent authorities;

5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time;

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation/application stage.

Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Information about review deadlines:

The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.

Source: OJS 2021/S 028-069304 (2021-02-05)

Contract award notice (2021-06-03)
Object
Scope of the procurement
Short description:

Fáilte Ireland seeks to procure the services of a company that specialises in digital strategy, ideally with experience in the tourism sector to: • project manage the delivery of the digital that delivers programme, supporting the internal project team and adhering to the governance board requirements; • deliver activities and work programmes as outlined in the digital that delivers pillar (see attached appendix B) of Fáilte Ireland’s strategic business plans; • ensure best in class delivery of work programmes provided to Irish industry and identify innovative solutions that will enable Fáilte Ireland to streamline delivery of the programme and effectively scale up industry engagement year on year.

Total value of the procurement: 4 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: Dublin 1
Postal town: Dublin

Reference
Dates
Date dispatched: 2021-06-03 📅
Publication date: 2021-06-08 📅
Identifiers
Notice number: 2021/S 109-287487
Refers to notice: 2021/S 028-069304
OJ-S issue: 109
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties. 2) This is the sole call for competition for this service. 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers. 4) Establishment of this contract will be subject to the approval of the competent authorities. 5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion. 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time. 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation/application stage.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of this contract will be subject to the approval of the competent authorities.

5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the

contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses/questionnaires with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation/application stage.

Object
Scope of the procurement
Short description:

• deliver activities and work programmes as outlined in the digital that delivers pillar (see attached appendix B) of Fáilte Ireland’s strategic business plans;

Procedure
Award criteria
Quality criterion (name): Fitness for purpose of the proposed solution
Quality criterion (weighting): 20
Quality criterion (name): Innovation
Quality criterion (weighting): 10
Quality criterion (name): Competency and expertise
Contract management
Price (weighting): 40

Award of contract
Date of contract conclusion: 2021-05-25 📅
Name: Core Optimisation Ltd
National registration number: 3368720TH
Postal address: Unit A Block 1 Shannon Business Park, Shannon
Postal town: Shannon
Postal code: Clare
Country: Ireland 🇮🇪
Phone: +353 860862840 📞
E-mail: caroline@coreoptimisation.com 📧
Internet address: http://www.coreoptimisation.com 🌏
Total value of the procurement: 400 000 EUR 💰
Information about tenders
Number of tenders received: 4

Reference
Additional information

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of this contract will be subject to the approval of the competent authorities.

contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.

Complementary information
Review body
Postal town: Dublin
Postal code: 7
Information about review deadlines:

The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.

Source: OJS 2021/S 109-287487 (2021-06-03)

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