Procurements: System and support services (page 8)
2014-11-14Provision of enterprise solution services (National Transport Authority)
The scope of this tender covers the NTA requirement to change design or to develop the end-to-end enterprise architecture of technology-based projects within the NTA in support of the Leap Card Scheme and other systems through the provision of documented architectures, high-level designs, or software implementations of any such changes.
View the procurement » Mentioned suppliers:UL TS
2014-11-07Provision of ICT Managed Service (Department of Justice and Equality)
The Minister for Justice and Equality ('the Contracting Authority') invites responses ('Responses') to this contract notice including appendices 1 — 5 (which together form the 'Contract Notice') from economic operators ('Candidates') for the provision of ICT managed services as described in more detail in Appendix 1 of this Contract Notice ('Services').
Undertakings who wish to participate in this public procurement competition must:
1. comply with all requirements as set out in this Contract Notice; …
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2014-11-01‘Provision of ICT Software Support Services' for the National Screening Service (National Cancer Screening Service)
The National Screening Service (NSS), part of the HSE Health and Well-being Directorate is seeking responses by way of an Invitation to Tender (ITT) from suitably qualified ICT service providers for the ‘Provision of ICT Software Support Services' for the National Screening Service.
The services under this ITT are sought under 2 Lots;
Lot (1):
Provision of ICT Software Support Services for CervicalCheck — the National Cervical Screening Programme.
Lot (2):
Provision of ICT Software Support Services for …
View the procurement » Mentioned suppliers:Client Solutions Ltd T/A Avnet Client Solutions
2014-08-14Provision of an IT Managed Service for Business Systems (University College Dublin (UCD))
University College Dublin (UCD) invites tender submissions for the provision of an IT Managed Service for Business Systems to UCD. It is the intention of the University to put in place a framework agreement with a single service provider. The agreement will be to host the service on-site for a period of 3 years, with the option to extend the agreement by 1 further 1 year period.
View the procurement » Mentioned suppliers:Version 1
2014-08-12Enterprise Project Management System (Health Service Executive (HSE))
The HSE wishes to procure a service to provide a collaborative Enterprise Project Management System that will provide a single system solution for portfolio\programme project management, project data collection, maintenance and reporting, allowing for roll up of information from a single source of data entry to programme and portfolio levels. It is planned to procure this as a service as opposed to traditional product purchase.
View the procurement » Mentioned suppliers:Cora Systems
2014-07-24RFT for Oracle Support Services (Department of Education and Skills)
This document constitutes a Request for Tenders to select a company to provide Oracle support to the Department's IT Unit in respect of the Department's Oracle estate.
Specifics of the requirement are outlined in section 3 of this document. Prospective tenderers are requested to familiarise themselves with these specifics, as well as with the Public Procurement Rules, before submitting a proposal. A copy of the current Public Procurement Rules may be downloaded from the eTenders website …
View the procurement » Mentioned suppliers:Vidatum Ltd
2014-07-1014/070 - Single Supplier Frameworks for the Provison of IT Application Support and Development Services to Bord Gáis Éireann (Bord Gais Eireann)
Bord Gáis Éireann require the provision of IT services to provide application support and development services for a number of enterprise applications.
It is anticipated that the framework will cover the services outlined below to Bord Gáis Éireann (including any subsidiary or holding company of Bord Gáis Éireann) initially for a 5 year period, with a Bord Gáis Éireann option to extend for up to a further 1 year, subject to an annual review after the 5 year period at the sole discretion of Bord Gáis …
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2014-06-12A15/3468/HMC23/14 - Participation in a Framework for the provision of (Defence Forces Ireland)
The Irish Defence Forces invites tenders from suitably qualified interested parties that wish to participate in a multi-vendor Framework Agreement for the provision of ICT technical support services across a number of lots.
The purpose of the Framework is to ensure that appropriately skilled ICT contract staff across multiple disciplines can be provided at short notice to meet the business needs of the Irish Defence Forces.
The framework will establish a list of providers, to a maximum of five (5) for …
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2014-05-13HSE 522 – Framework Agreement ICT Desktop Support (Health Service Executive (HSE))
The HSE invites tenders from suitable service providers for appointment to a Framework Agreement with an immediate award of contract for Lots 1 and 2 listed below, to enter into a service agreement to continue the provision of a “one stop shop” for the service and repair work of Desktop PC's and Laptops including peripherals such as printers*, scanners etc. and necessitating a physical visit to the user's work location.
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2014-05-12Fully Managed IT Services - Fully Managed IT Services (Citizens Information Board)
The objective of this competition is to award a contract to a single supplier (the “Tenderer”) for the provision of a supply, maintenance and support contract including service changes (e.g. configuration changes) and other related works associated with CIB's IT services. A decision has been taken to outsource all of CIB's IT services to a data centre and have those services fully managed by the “Tenderer”.
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2014-04-0183156 - The provision of SAP Support, Maintenance and Further Development (SOLAS)
Single Supplier Framework Agreement (Lot 1).
Support and maintenance of the SAP environment in SOLAS.
Multi supplier Framework Agreement (Lot 2).
The framework will deal with the process that will be used by SOLAS to handle enhancements to SAP and new bespoke development as and when requirements arise.
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2014-03-12Project 3477 – Tender for the provision of an interactive service for Smoking Cessation Support to the HSE (Health Service Executive (HSE))
The Health Service Executive invites tender responses from suppliers who wish to participate in a tender competition for the provision of an Interactive Service for Smoking Cessation Support to the HSE.
The Tobacco Control Framework Implementation Group undertook a scoping exercise to determine requirements in relation to the provision of an ICT based smoking cessation support service (helpline, social media and online). There is a need to alter the service provision from the current helpline model …
View the procurement » Mentioned suppliers:Rigney Dolphin Group
2014-02-03Tender No - Annual Maintenance and Ongoing Changes to the SAFEPASS/CSCS/QSCS Card Management System (SOLAS)
SOLAS Operations Division currently has national responsibility for the development, monitoring and administration of the Construction Skills Certification Scheme (CSCS), the Quarries Skills Certification Scheme (QSCS) and the Safe Pass – safety awareness programme. The Safety, Health & Welfare at Work (Construction) Regulations 2001 designated SOLAS as the authority with responsibility for the administration of registration cards in respect of CSCS and Safe Pass. The Safety, Health & Welfare at Work …
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2013-11-22011-03-288 - Framework Agreement - ICT Managed Services (Commission for Energy Regulation)
The Commission for Energy Regulation (the ‘CER') is the independent body responsible for overseeing the liberalisation of Ireland's energy sector.
Following a recent review of the Commission's ICT Strategy it has been decided to seek an ICT Managed Services partner to support and maintain its current ICT systems and services and provide a disaster recovery service, as well as to work with CER to advise on and implement potential future changes required to meet any changing business requirements or …
View the procurement » Mentioned suppliers:Trilogy Technologies Limited
2013-11-21Provision of Software Test Resources (National Transport Authority)
Experienced Software Test Resources are required to support the various test phases being carried out on the ITS and other systems. The testing may not be continuous, and the number of Software Test Resources on-site with the NTA shall vary according to the nature of the testing being carried out, as determined by the NTA.
View the procurement » Mentioned suppliers:Ammeon Limited
2013-11-07Competitive dialogue/negotiated - Assessment Management System (SOLAS - An tSeirbhis Oideachais Leanúnaigh agus Scileanna)
SOLAS CADU is responsible for procuring an Assessment Management System (AMS) on behalf of the organisation to provide an Assessment Authoring & Distribution System which will interoperate with existing SOLAS IT Systems to provide an Assessment Management System to facilitate assessment authoring, administration, scheduling, reporting and analysis of secure high stakes online assessment for SOLAS apprentices.
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2013-08-28Provision of system implementation services for enhancement of the ESB Trading ETRM solution (Electriciity Supply Board)
Electricity Supply Board (ESB) wishes to procure implementation services for the build, test and deploy phase for its second release of the ESB Trading ETRM solution, which includes the Sungard Aligne and FAME applications which will deliver the following core functional areas for Physical Gas, Gas logistics and GB power/Interconnector trading:
-GB power/Interconnector trade & contract capture
-Physical gas operations, scheduling & logistics
-GB power scheduling
-Position management
-Analytics
-Risk …
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2013-08-22ICT2013 - Invitation to Tender for Outsourced ICT Helpdesk with transition to a Managed Cloud Service (The Pharmaceutical Society of Ireland)
The PSI invites tenders for a contract to cover Outsourced ICT Helpdesk with transition to a Managed ICT Cloud service. Onsite support services will be required at the level of 1.5 days per week. The requirements are for an outsourced Technical Support Helpdesk Service as set out in the tender document to support in-house ICT operations with a subsequent design and implementation of a managed cloud based strategy to underpin ICT operations and infrastructure including platforms and office applications in …
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2013-07-18CoLocation facilities for HEAnet 2013 (HEAnet Limited)
Procurement of Collocation facilities for the hosting of telecommunications equipment. HEAnet is Ireland's National Education and Research Network, providing high quality Internet Services to Irish Universities, Institutes of Technology and the research and educational community, including all Irish primary and secondary schools.
View the procurement » Mentioned suppliers:Digital Realty
2013-06-21HSE 2832 - Framework Agreement for SAP Services (Health Service Executive (HSE))
The Health Service Executive (HSE) invites tenders from
interested parties that wish to participate in a competition
for appointment to a Framework Agreement for the
provision of qualified and experienced service providers
to provide SAP services the HSE.
The HSE manages a number of SAP financial systems in
three separate locations. These locations are Parkgate
Street Dublin/Kilkenny, Mullingar County Westmeath and
Kells, County Meath. The services required will include
assistance in planning and …
View the procurement » Mentioned suppliers:AccentureDeloitte & ToucheIBM Ireland LtdSMX Consulting Ltd
2013-06-11ITT13/012 - Supply of IT Support Services to the Marine Institute (Marine Institute)
The Marine Institute is the national agency responsible for Marine Research, Technology Development and Innovation (RTDI). It seeks to assess and realise the economic potential of Ireland's 220 million acre marine resource; promote the sustainable development of the marine industry through strategic funding programmes and essential scientific services; and safeguard Ireland's marine environment through research and environmental monitoring.
Currently a total of 255 users require IT Support services at …
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2013-05-03FSS01 - For Database Administration, Application Support and Development Services for Oracle Financials (Department of Justice and Equality)
The FSS of the Department of Justice and Equality now invites tenders for the provision of technical services by a suitably qualified Service Provider in relation to the following:
— Oracle Database administration in respect of the Oracle Financials System,
— Application support and development for the modules of the Oracle Financials System (Purchasing, Accounts Payable, Accounts Receivable, Inventory, Fixed Assets, Travel and Subsistence, iProcurement , General Ledger, Application Desktop Integrator …
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2013-04-29HSE 699 - Market Soundings Exercise National Immunisation and Child Health Information System (Health Service Executive (HSE))
The Health Service Executive (HSE) recognises the value of investing in information systems and is currently spending approx. EUR 40 m on ICT enabled capital projects and a further EUR 96 m on ICT from revenue funding. HSE has recently initiated a project to procure and deploy a new information system covering:
a) the Immunisation Services for adults from birth to grave and
b) Child Health and Screening for children 0 to 18 years of age across all of the geographical areas.
The Business Case for this …
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2013-04-25Project 2695 - Design & Implementation of SAP Company Code Financial Solution (Health Service Executive (HSE))
The Health Service Executive (HSE) invites tenders from interested parties for a project to design and implement a SAP solution on the existing Health Services Executive (HSE) Eastern Region's SAP 4.0B system. The purpose of the project is for the HSE to facilitate a financial shared service support model for the Child and Family Agency (CFA) financial and procurement operations.
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2013-03-22UCDOPP481 - Provision of an External IT Support Service to UCD (University College Dublin ( UCD ))
University College Dublin invites responses for the provision of external IT Support Services.
Primarily this contract is being put in place for use by UCD, however, the following organisations may wish to avail of the contract with the successful tenderer on this contract:
a) Dublin City University;
b) Trinity College Dublin;
c) National University of Ireland, Maynooth;
d) National University of Ireland, Galway;
e) University College Cork;
f) the University's strategic partners (or any future strategic …
View the procurement » Mentioned suppliers:Fujitsu (Ireland) Ltd.
2012-12-24Teagasc Managed ICT Service Delivery (Teagasc)
Teagasc wishes to tender and consolidate existing managed service contracts for their ICT Infrastructure through innovative service partners who can provide a process driven Managed Service that is flexible enough to integrate with its internal resources while operating to the highest standards.
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2012-10-25ITIL Helpdesk & Infrastructure Support (Irish Blood Transfusion Service)
The requirement is for an Outsourced Technical Support Helpdesk Service to support the Irish Blood Transfusion Service ICT operations. The Service must include Service Management in accordance with ITIL® guidelines, Service Desk, and on-site support resources.
The contract should cover the needs of the Helpdesk Technical Support Service and must include Service Management, Service Desk, Call Logging and On-Site Support. The IBTS’ main production hours are 07:00-19:00, Monday to Friday. The successful …
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