Procurements: Computer support and consultancy services (page 8)

2013-10-15 One MCSE Certified Professional with Certification in CommVault Simpana Version 9 (Department of Agriculture, Food and the Marine)
Under a shared service agreement between the Department of Agriculture, Food and the Marine (DAFM) and the Department of Communications Energy and Natural Resources (DCENR), the IT Operations function for DCENR is now provided by DAFM. DCENR and DAFM requires the provision of a knowledgeable and skilled person to supplement DAFM's existing in-house resources and to assist in the day to day operations of both Departments to Level 3 helpdesk support. A main element of the duties involves the analysis, … View the procurement »

2013-10-14 DCC Networks RFT - Dublin City Council invites tenders for the provision of a Managed Service to manage its ICT... (Dublin City Council)
Dublin City Council wishes to invite tenders using the Open Procedure for the provision of a Managed Service to proactively and reactively manage the ICT Network and Security Infrastructure within the Council. View the procurement »

2013-08-22 ICT2013 - Invitation to Tender for Outsourced ICT Helpdesk with transition to a Managed Cloud Service (The Pharmaceutical Society of Ireland)
The PSI invites tenders for a contract to cover Outsourced ICT Helpdesk with transition to a Managed ICT Cloud service. Onsite support services will be required at the level of 1.5 days per week. The requirements are for an outsourced Technical Support Helpdesk Service as set out in the tender document to support in-house ICT operations with a subsequent design and implementation of a managed cloud based strategy to underpin ICT operations and infrastructure including platforms and office applications in … View the procurement »

2013-08-21 RFT for the Provision of ICT Helpdesk Services (Department of Jobs, Enterprise and Innovation)
The Department of Jobs, Enterprise and Innovation seeks tenders for the provision of ICT Helpdesk Services. A highly efficient and professional ICT Helpdesk is required to support staff across the Department in achieving their business objectives. The technical capacity to deliver the service must be supported by a keen focus on quality customer service. The successful service provider will be expected to provide quality, on-site resources for the ICT Helpdesk to support, maintain, and enhance ICT … View the procurement »

2013-07-26 CRT/DMI/2013/2 - Provision of On-site IT Support Services - Dublin Office (Tourism Ireland)
Tourism Ireland wishes to enter into a contract with a Supplier for Onsite IT Support Services in its Dublin Office. Specifically the supplier will provide the following services: — Work on any hardware faults that occur in the Dublin office or elsewhere if required remotely. — Deal with primarily Dublin based user faults and requests. — Provide support for a number of systems to include for example, Server 2008, Exchange 2010, SEP 11/12, EAS archiving, video conferencing, Commvault backups. This is not … View the procurement »
Mentioned suppliers: Radius Solutions Ltd

2013-07-09 Provision of Services of ICT Security Vulnerability Assessment and Penetration Testing (National Transport Authority)
The Authority wishes to invite tenders from suitably qualified providers for a regular external security scan and vulnerability assessment of the public Network addresses of the Authority. Detailed specifications of the requirements are outlined in the tender documents. View the procurement »
Mentioned suppliers: Deloitte & Touche

2013-07-04 A15/3453/DT08/13 - Licensed penetration testing (Defence Forces Ireland)
The Irish Defence Forces are looking to tender for the provision of a Licensed Penetration Test on the military network. This series of tests is aimed at enhancing our overall level of security with external expertise looking, testing and following up with recommendations on what areas need corrective action and how to achieve these recommendations. To do this we wish to engage the services of a reputable and suitably qualified company who can carry out the type of test required in a competent, … View the procurement »

2013-06-11 ITT13/012 - Supply of IT Support Services to the Marine Institute (Marine Institute)
The Marine Institute is the national agency responsible for Marine Research, Technology Development and Innovation (RTDI). It seeks to assess and realise the economic potential of Ireland's 220 million acre marine resource; promote the sustainable development of the marine industry through strategic funding programmes and essential scientific services; and safeguard Ireland's marine environment through research and environmental monitoring. Currently a total of 255 users require IT Support services at … View the procurement »

2013-05-22 Technical Development Advice (Department of Social Protection)
Provision of technical development advice, to include advice on implementing agile development methods and on the best technical design options to further develop the Business Object Model implementation (BOMi) in support of work to be undertaken for the ongoing development of the Department's Service Delivery Modernisation (SDM) programme. View the procurement »
Mentioned suppliers: Haywood Associates Ltd

2013-05-22 ICT Helpdesk Support Staff - Supply of ICT Helpdesk Support Staff from September 2013 to May 2016 (Institute of Technology Carlow)
The scope of this contract is for the provision of three on- site , level 1 Computer Helpdesk Support Staff to provide walk-in helpdesk support to students at the Carlow and Wexford Campus . This service will be required during the academic year only i.e September 1 to May 31ST .The contract also includes the provision of one similarly qualified and experienced person to undertake various technicial adminstrative duties related to the operation of the Computing Services Department.. This position … View the procurement »

2013-05-22 Business Object Modelling Expertise and Advice (Department of Social Protection)
The provision of Business Object Modelling expertise and advice in support of work to be undertaken for the ongoing development of the Department's Service Delivery Modernisation (SDM) programme. View the procurement »
Mentioned suppliers: Naked Objects Group Ltd

2013-05-17 Computer equipment on which the MacOS or IOS operating systems run natively (HEAnet Limited)
The purpose of this framework is to allow HEAnet and its member institutions purchase hardware, software, support and value added services for devices on which the MacOS or IOS operating systems run natively. This is a multi-party framework. View the procurement »

2013-05-13 Managed ICT Helpdesk and Support (Central Remedial Clinic (Clontarf))
The Central Remedial Clinic invites tender submissions for the delivery of managed ICT helpdesk and support services for the CRC in seven locations in Ireland. View the procurement »

2013-05-10 DCU-13101-S - Strategic Technology Partnership (Dublin City University (DCU))
Provision of Strategic Technology Partnership. View the procurement »

2013-05-02 CSP/4921/FS - Customer First Programme - Client Advisor (Iarnrod Eireann-Irish Rail)
Customer First is a strategic programme for Iarnród Éireann which represents an ambitious vision to transform the quality of service provided to its customers by transforming the way in which customers access Irish Rail services. Iarnród Éireann has identified a number of strategic pillars specific to the delivery of future revenue growth within the Customer First Programme. These are: To better understand customers Develop strong yield/revenue management capability Provide quality customer relationship … View the procurement »

2013-03-22 UCDOPP481 - Provision of an External IT Support Service to UCD (University College Dublin ( UCD ))
University College Dublin invites responses for the provision of external IT Support Services. Primarily this contract is being put in place for use by UCD, however, the following organisations may wish to avail of the contract with the successful tenderer on this contract: a) Dublin City University; b) Trinity College Dublin; c) National University of Ireland, Maynooth; d) National University of Ireland, Galway; e) University College Cork; f) the University's strategic partners (or any future strategic … View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Ltd.

2013-03-08 IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Managed Services. This includes the provision of: - National Data Centre - email - Intranet - Software - IT Administration - Remote Access Services - Local Area Network Services - Switch Management & VLAN Management - IT Security Services - Data Backup & Disaster Recovery - Video Conferencing - Support & Maintenance Services - Service Management View the procurement »
Mentioned suppliers: Hibernia Evros Technology Group

2013-02-18 FEB2013 - 2013 Framework Professional Services (FAS - Foras Aiseanna Saothair,Training and Employment Authority)
Foras Áiseanna Saothair (the “Contracting Authority”), the Training Authority, is seeking to establish a series of multisupplier framework (minimum of 5 participants) agreements for the following professional specialist services. Each Framework Agreement will be for a period of 4 years. — Strategic Development / Planning and Related Services particularly in relation to the development of a strategy for the FET (Further Education and Training) Sector; — Change Management/Business Process re-engineering; — … View the procurement »

2013-01-28 Support and Maintenance of IBM and Lotus Software including Applications Develpment and Training (Department of Jobs, Enterprise and Innovation)
This tender is seeking a support partner to support and maintain IBM Websphere/Connections and Lotus Software and Lotus Applications. The RFT also includes the provision of related on-site development, training and potential project work. View the procurement »

2013-01-17 422/ - ICT Skilled Resources (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
See RFT published with this notice. View the procurement »

2012-12-24 Framework for ICT Services - Teagasc Framework for ICT Support Services (Teagasc)
Teagasc wishes to create a framework for the drawdown of technical resources to assist with the implementation of ICT projects over the lifetime of this framework. The purpose of this RFP is to create a panel of suitable companies from whom resources can be drawn down on a case-by-case basis, based on availability and cost as each project commences either on a time and materials basis or fixed price basis. View the procurement »

2012-12-24 Teagasc Managed ICT Service Delivery (Teagasc)
Teagasc wishes to tender and consolidate existing managed service contracts for their ICT Infrastructure through innovative service partners who can provide a process driven Managed Service that is flexible enough to integrate with its internal resources while operating to the highest standards. View the procurement »

2012-11-26 ICT Managed Services - Contract for ICT Helpdesk and Support Services (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
Bord Iascaigh Mhara (BIM) invites tenders for the contract to cover Managed ICT Helpdesk and Support Services. The requirement is for an outsourced Technical Support. Helpdesk Service to support BIM’s ICT operations. The service must include Service Management in accordance with ITIL guidelines, Service Desk and on-site support. View the procurement »

2012-11-23 MSS - IT consultancy services for the support & maintenance of the department’s corporate portal (Department of Social Protection)
The Minister for Social Protection invites responses to this request for Tender from service providers for the provision of support and maintenance services for the Department’s Corporate Portal (Stór). View the procurement »
Mentioned suppliers: Hewlett Packard Ireland

2012-11-20 2012P073 - The Central Bank of Ireland wishes to engage a partner to provide suitably skilled service desk personnel (Central Bank of Ireland)
The IT Service Desk has responsibility for IT Service. Provision within the Information Technology Directorate of the Central Bank of Ireland. Working within a ITIL. Framework the IT Service Desk has a requirement to meet the on-going ICT service delivery and support requirements of the organisation and wishes to partner with one supplier with proven experience of delivering role based resources on a ‘as needs’ basis a for a 2 year period. View the procurement »

2012-10-22 Outsourced IT Services - Expression of Interest (InjuriesBoard.ie)
Outsourced IT Services. Note: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=523872. The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further details of this facility are available at http://www.etenders.gov.ie/PostBox/Postbox_Explain.aspx?ID=523872. Suppliers are advised to allow adequate time … View the procurement »

2012-08-31 Provision of ICT Expert Resources (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The Department of Foreign Affairs and Trade invites tenders from suitably qualified service providers for the provision of expert resources for three separate functions within the ICT Unit. These functions are represented by Lots. Tenderers can quote for one, two or all three Lots. The requirements are: Lot 1: Senior ICT Engineer Team – 4 Engineers. Lot 2: Senior ICT Infrastructure Architect -1. Lot 3: Communications Specialists:1 Senior Network Engineer; 1 Security Engineer. Tenderers can apply for one, … View the procurement »

2012-08-30 Framework Agreement for the Provision of IT Services and Resources (Bord Gais Eireann)
Bord Gais Éireann is looking to establish multi-party framework agreements for the provision of services and resources at varying experience levels to their IT function. The lifetime of these framework agreements will be for a duration of up to 4 years with an option to extend for a further year to: — Implement specific packages of work, — Participate in and provide services to project teams as representatives of the relevant IT sub-department, — Periodically augment our existing company IT resources for … View the procurement »

2012-08-21 Skilled GIS resource (Department of Communications, Energy & Natural Resources)
Skilled GIS Resource for a period of 1 year on a draw down basis with an option to roll the contract over a further 2 years subject to satisfactory performance and renewed annually. Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=485452. The awarding authority has indicated that it will accept electronic responses to this notice via a "Tender Submission Postbox" facility. … View the procurement »

2012-08-09 Provision of IT Services, Environmental Data Mgt Support Services and GIS Services (Environmental Protection Agency)
The EPA’s activities result in the generation and collation of large and diverse pools of data on a broad range of environmental topics. Most of this data has a spatial element and, consequently, the use of Geographical Information Systems (GIS) is essential. The effective management and utilisation of the EPA data resource is essential to support EPA activities and to support informed environmental decision-making. The EPA is now establishing a Framework Agreement for contractors to provide support in … View the procurement »
Mentioned suppliers: Compass Informatics Ltd Control Point Ltd Dataworks Limited Dss Environment Systems Limited ESP Technologies Ltd. Esri Ireland Jma Software Solutions Ltd Rmsi Specto Natura Ltd. The Icon Group Ltd

2012-06-29 Supply, maintenance & support of quantum VTL & ATL infrastructure (Electricity Supply Board)
Electricity supply board (ESB) will require the provision of support and maintenance of existing quantum VTL and ATL infrastructure. The contract will also cover the potential supply of additional VTL capacity. View the procurement »

2012-05-01 Supply, Installation, Maintenance and Support Services for Servers, Desktop PC's, Laptops, Thin Clients, Peripherals... (Electricity Supply Board)
This object of this notice is to seek expressions of interest from suitable candidates for the supply and delivery of Servers, Desktop PC's, Laptops, Thin Clients, Peripherals and Other IT Hardware devices to ESB and/or Provision of Installation, Maintenance and Support services for these Hardware Devices. Candidates wishing to express an interest must provide ESB with the information requested in Section III.2 below (preferably via email). A selection process will be undertaken by ESB (after the date … View the procurement »

2012-04-20 National library of Ireland ICT services framework (National Library of Ireland)
Establishment of framework agreement for ICT services. Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=415333. View the procurement »
Mentioned suppliers: Cpl Solutions I.T. Alliance Oki Network Solutions Sureskills Ltd Unity Technology Solutions

2012-04-16 Framework for the provision of ICT technical support services to the HR shared service centre (Department of Public Expenditure and Reform)
Participation in a Framework fo the Provision of ICT Technical Support Services for the implementation of a Human Resource Shared Services Centre in the Irish Civil Service. Note: to register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=413792. The awarding authority has indicated that it will accept electronic responses to this notice via a 'Tender Submission Postbox' facility. Further … View the procurement »

2012-04-05 ICT support and system development services for NTA business systems (National Transport Authority)
The Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority’s business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for CABS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic Information Systems (GIS), … View the procurement »
Mentioned suppliers: Open Sky Data Systems

2012-03-27 Provision of information technology services framework agreement (An Cheim Computer Services)
An Chéim operates a unique shared service model in the Higher Education sector. Not only does An Chéim improve communication and services to students and staff, it supports new models of education delivery and management, enabling the institutes to be effective in their operations. An Chéim has delivered programmes to leverage the investment in the strategic applications and put in place leading edge educational IT facilities for IoTs. It is An Chéim’s intention to improve its services to the higher … View the procurement »

2012-01-26 ITT for skilled ICT resources (Jan 2012) (Department of Communications, Energy & Natural Resources)
The Department of Communications, Energy & Natural Resources requires experienced and skilled personnel to supplement its existing in-house resources and to assist in the analysis, development and maintenance of information systems. The following specific skill sets are sought as part of this tender: Lot 1: one Oracle Database Administrator (DBA) with spatial expertise. Lot 2: one GIS administrator. Note: to register your interest in this notice and obtain any additional information please visit the … View the procurement »

2011-12-23 Provision of on-site ICT support service (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The Department of Foreign Affairs and Trade invites tenders for the provision of on-site ICT support services at the Department's offices in Dublin and Limerick. Note: To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=307432. View the procurement »
Mentioned suppliers: Tomorrows World Limited

2011-12-22 Support for N-Tier Hardware and TRU-64 UNIX/RED HAT Linux (Department of Agriculture, Food and the Marine)
The service involves the day-to-day management and administration of the Hardware, TRU 64/RED HAT Linux Operating Software and any other management hardware/software at the Department’s Data Centre or DR facilities including provision of an on-call service to provide problem resolution outside of working hours, Monday to Friday, and all day Saturday and Sunday (full 24 x 7 X 365), as required. Note: to register your interest in this notice and obtain any additional information please visit the eTenders … View the procurement »

2011-12-12 Data, voice and video project (Irish Greyhound Board)
The Irish Greyhound Board - Bord na gCon - is a commercial semi-state body which is responsible for the control and development of the greyhound industry in the Republic of Ireland. To date, the Board has managed, maintained and operated the ICT environment - applications, networks and platforms - to support its operations using a combination of internal staff and external support and service providers. The installed environment which was architected based on the technical solutions available at the time … View the procurement »

2011-11-08 School transport system (Bus Eireann/Irish Bus)
The Contracting Authority proposes awarding a contract for the provision of a school transport system. The main functionality of the system required are per pre-qualification questionnaire document. Note: To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=336512. View the procurement »

2011-09-13 A fully managed eTendering platform (National Procurement Service (NPS))
The provision of a National eProcurement platform. Note: to register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=297812. View the procurement »
Mentioned suppliers: EUS Holdings Ltd

2011-08-03 Electronic data capture (EDC) solution for the driver testing service of the Road Safety Authority (Road Safety Authority (RSA))
To provide an electronic data capture (EDC) system which will provide electronic data on driving test outcomes to the RSA driver testing administration system (DTAS) ICT system in a timely manner. The project covers 3 phases; — Design phase build phase, — Implementation phase, — Support during the lifetime of the contract. Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at … View the procurement »

2011-07-19 Department of justice & equality it technical support managed services (Department of Justice and Equality)
The Minister for Justice & Equality (“the Contracting Authority”) invites responses (“responses”) to this contract notice including appendices 1 - 5 (“contract notice”) from economic operators (“candidates”) for the provision of IT technical support services initially on a managed service basis as described in more detail in appendix 1 of this contract notice (“services”). Undertakings who wish to participate in this public procurement competition must: 1. comply with all requirements as set out in this … View the procurement »

2011-07-15 Provision of managed service for data storage & backup. Management of Solaris & Linux Environment (Dublin City Council)
This contract will be awarded in 2 Lots. Lot 1 relates to the provision of managed service for the data storage and backup environments. Lot 2 relates to the management of the Oracle Solaris and Linux Environment including administration, server provisioning and hardware break-fix management. Note: to register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=269752. View the procurement »

2011-04-19 Hardware Maintenance for The Property Registration Authority (The Property Registration Authority (PRA))
Contract for the provision of a single hardware support contract covering the relevant hardware, systems management software and related operating system environments in respect of specified systems for the Property Registration Authority. The contract shall cover the following requirements: Support of the Specified Hardware Architecture; Support of the System Management Software; Support of Server Operating System software; Support of VMware software environments including Site Recovery manager … View the procurement »
Mentioned suppliers: Hewlett-Packard Ireland

2011-02-18 Supply of outsourcing services to the primary care reimbursement service (Health Service Executive)
The HSE invites expressions of interest from competent service providers who wish to be considered for a tender to provide outsourcing services. The HSE wishes to establish a multi-operator framework agreement, of duration of 3 years with an option to extend for another year. The tender has been divided into 4 lots, covering:- ICT support, maintenance and development- ICT operations, infrastructure administration- hardware support- call centre business process support services. Note: to register your … View the procurement »

2011-01-18 RFT support services - Department of Defence's Enterprise applications and associated technology (Department of Defence)
The requirement covers a broad of work relating to support, maintenance and enhancement of Dept of Defence Oracle based systems. Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=192874. View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Limited