ICT Managed Services - Contract for ICT Helpdesk and Support Services
Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM)
Bord Iascaigh Mhara (BIM) invites tenders for the contract to cover Managed ICT Helpdesk and Support Services. The requirement is for an outsourced Technical Support.
Helpdesk Service to support BIM’s ICT operations. The service must include Service Management in accordance with ITIL guidelines, Service Desk and on-site support.
The time limit for receipt of tenders was 2013-01-14. The procurement was published on 2012-11-26.
Who? What?- • Computer facilities management services › Facilities management services for computer systems maintenance
- • Computer facilities management services › Facilities management services involving computer operation
- • Computer support services › Technical computer support services
Procurement history
| Date | Document |
|---|---|
| 2012-11-26 | Contract notice |
Contract notice (2012-11-26)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM)
Postal address: PO Box No 12, Crofton Road
Postal town: Dun Laoghaire
Contact
E-mail: murphyc@bim.ie 📧
Phone: +353 12144226 📞
Reference
Dates
Date dispatched: 2012-11-26 📅
Submission deadline: 2013-01-14 📅
Publication date: 2012-11-29 📅
Identifiers
Notice number: 2012/S 230-378961
OJ-S issue: 230
Additional information
“To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this...”
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Object
Scope of the procurement
Short description:
“Bord Iascaigh Mhara (BIM) invites tenders for the contract to cover Managed ICT Helpdesk and Support Services. The requirement is for an outsourced...”
Show more
“Helpdesk Service to support BIM’s ICT operations. The service must include Service Management in accordance with ITIL guidelines, Service Desk and on-site support.”
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Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Please see RFT.”
Economic and financial standing:
“Please see RFT.”
Minimum level(s) of standards:
“Please see RFT.”
Technical and professional ability:
“Please see RFT.”
Procedure
Tender opening date: 2013-01-14 📅
Contracting authority
Contact
Contact point: Colm Murphy
Source: OJS 2012/S 230-378961 (2012-11-26)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM)
Postal address: PO Box No 12, Crofton Road
Postal town: Dun Laoghaire
Contact
E-mail: murphyc@bim.ie 📧
Phone: +353 12144226 📞
Reference
Dates
Date dispatched: 2012-11-26 📅
Submission deadline: 2013-01-14 📅
Publication date: 2012-11-29 📅
Identifiers
Notice number: 2012/S 230-378961
OJ-S issue: 230
Additional information
“To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this...”
Object
Scope of the procurement
Short description:
“Bord Iascaigh Mhara (BIM) invites tenders for the contract to cover Managed ICT Helpdesk and Support Services. The requirement is for an outsourced...”
“Helpdesk Service to support BIM’s ICT operations. The service must include Service Management in accordance with ITIL guidelines, Service Desk and on-site support.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Please see RFT.”
Economic and financial standing:
“Please see RFT.”
Minimum level(s) of standards:
“Please see RFT.”
Technical and professional ability:
“Please see RFT.”
Procedure
Tender opening date: 2013-01-14 📅
Contracting authority
Contact
Contact point: Colm Murphy
Source: OJS 2012/S 230-378961 (2012-11-26)
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