2018-10-08Cisco Support Services (Department of Business, Enterprise and Innovation)
The Department wishes to engage with a support provider to whom it can escalate Cisco hardware or software support calls that cannot be resolved in-house. The support provider will be required to have a defined call logging procedure that allows them to accept, log and track support calls. They will be expected to take ownership of the problem up to resolution regardless of the nature of the problem, such as interoperability with other vendors, new bug fix or hardware replacement.
The support provider …
View the procurement » Mentioned suppliers:Plannet21 Communications
2015-09-22Provision of Cisco Support and Maintenance Services (Department of Jobs, Enterprise and Innovation)
The Department wishes to engage with a support provider to whom it can escalate hardware or software support calls that cannot be resolved in-house. The support provider will be required to ensure that the equipment under support is registered with its vendor and that the support organisation liaises with the vendor when the nature of the problem goes beyond the support providers competence or capability.
View the procurement » Mentioned suppliers:Plannet21 Communications
2011-10-12Supply of network equipment (University College Dublin)
University College Dublin has a requirement for the supply of Network Equipment to replace and upgrade existing installations and commission services in new buildings. This framework agreement will be used to provide this equipment to a range of projects within the period of the agreement.
Primarily these Frameworks are being put in place for use by UCD, however, the following organisations may wish to avail of the supply agreements with the preferred suppliers on this framework:
— Dublin City …
View the procurement » Mentioned suppliers:Agile NetworksBt IrelandComplete TelecomDiacom Computet TelephonyEircomPlannet21 Communications
2011-09-07Tender for IP network equipment support (Department of Jobs, Enterprise, and Innovation)
The Department of Jobs, Enterprise and Innovation invites tenders for IP network equipment support. It is intended that this competition will result in a service contract between the Department and its preferred service provider, for the provision of the services outlined in this document for a period of 3 years subject to annual reviews.
Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at …
View the procurement » Mentioned suppliers:Plannet21 Communications
2011-09-07RFT for IP network and telephone equipment supply (Department of Jobs, Enterprise, and Innovation)
The Department of Jobs, Enterprise and Innovation invite tenders for the supply of IP network and VOIP telephone equipment.
It is intended that this competition will result in a contract between the Department and its preferred supplier, for the supply of IP network and VOIP telephone equipment outlined in this document until the end of 2012.
Note: To register your interest in this notice and obtain any additional information please visit the eTenders web site at …
View the procurement » Mentioned suppliers:Plannet21 Communications