IPS011F - Multi Supplier Framework Agreement for External ICT Technical Support Services (Provided by Teams of Resources) (1)

The Office of Government Procurement

In summary, the External ICT technical support services to be delivered in Lots 1 - 5 (as set out in section 1.3 below) comprise:
The provision of teams of external ICT technical resources, to augment the in-house capacity of framework clients (as defined in 1.4 below) to deliver ICT projects and/or ICT support services as may be required by framework clients as follows:
(i) to deliver ICT projects: where a framework client requires a team of technical resources (to be provided by a single service provider) to deliver an end to end ICT project; or
(ii) to provide ICT support services: where a framework client requires a team of technical resources (to be provided by a single service provider) to augment its internal ICT capacity to deliver ICT support services. In this instance, the framework clients’ internal capacity may comprise a mix of in-house and/or external resources; or
(iii) a combination of both of the above services.

Deadline

The time limit for receipt of tenders was 2021-06-09. The procurement was published on 2021-04-22.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-04-22 Contract notice
2021-11-11 Contract award notice
Contract notice (2021-04-22)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: PROJ000005516
Short description:
“In summary, the External ICT technical support services to be delivered in Lots 1 - 5 (as set out in section 1.3 below) comprise: The provision of teams of...”    Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Hardware consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
Mixed

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: The Office of Government Procurement
Postal address: 3A Mayor Street Upper
Postal code: D01 PF72
Postal town: Dublin 1
Contact
Internet address: http://www.ogp.gov.ie/ 🌏
E-mail: support@ogp.gov.ie 📧
Phone: +353 761008000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=187370&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=187370&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-04-22 📅
Submission deadline: 2021-06-09 📅
Publication date: 2021-04-27 📅
Identifiers
Notice number: 2021/S 081-208871
Refers to notice: 2020/S 242-597757
OJ-S issue: 81
Additional information

“The Contracting Authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more

Object
Scope of the procurement
Short description:
“In summary, the External ICT technical support services to be delivered in Lots 1 - 5 (as set out in section 1.3 below) comprise:”

“The provision of teams of external ICT technical resources, to augment the in-house capacity of framework clients (as defined in 1.4 below) to deliver ICT...”    Show more
Show more (3)
“(i) to deliver ICT projects: where a framework client requires a team of technical resources (to be provided by a single service provider) to deliver an end...”    Show more

“(ii) to provide ICT support services: where a framework client requires a team of technical resources (to be provided by a single service provider) to...”    Show more

“(iii) a combination of both of the above services.”
Estimated total value: 200 000 000 EUR 💰
Title of the lot: ICT Infrastructure and Operations Support Services
Lot number: 1
Short description:
“The Minister for Public Expenditure and Reform (the ‘Contracting Authority’) is issuing this request for tenders (‘RFT’) as a central purchasing body for...”    Show more

“(The Contracting Authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement (the...”    Show more
Show more (1)
“In summary, the external ICT technical support services to be delivered in Lots 1 - 5 (as set out in section 1.3 below) comprise:”
Estimated value excluding VAT: 84 000 000 EUR 💰
Duration: 36 months
Description of options:
“The Contracting Authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more
Additional information:
“The Contracting Authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more
Title of the lot: Applications Development Lifecycle, Web Design and Development; DevOps and Release Management Service
Lot number: 2
Short description:
“In summary, the External ICT Technical Support Services to be delivered in Lots 1 - 5 (as set out in section 1.3 below) comprise:”

“(ii) to provide ICT support services: where a framework client requires a team of technical resources (to be provided by a single service provider) to...”    Show more
Show more (1)
“iii) a combination of both of the above services.”
Title of the lot: Data, BI and Analytics Services
Lot number: 3
Estimated value excluding VAT: 13 000 000 EUR 💰
Description of options:
“The contracting authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more
Additional information:
“The Contracting Authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more
Title of the lot: Cyber Security Services
Lot number: 4
Short description:
“The provision of teams of external ICT technical resources, to augment the in-house capacity of framework clients (as defined in 1.4 below) to deliver ICT...”    Show more
Description of options:
“The Contracting Authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more
Title of the lot: Multi-Category Services
Lot number: 5
Short description:
“The provision of teams of external ICT technical resources, to augment the in-house capacity of Framework Clients (as defined in 1.4 below) to deliver ICT...”    Show more
Estimated value excluding VAT: 56 000 000 EUR 💰
Description of options:
“The Contracting Authority reserves the right, at its discretion, to extend the term for a period or periods of up to twelve (12) months with a maximum of...”    Show more
Place of performance
Main site or place of performance:
“Dublin 1.”

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“Please consult the RFT documentation for this competition (RFT 188861).”
Economic and financial standing:
“Please consult the RFT documentation for this competition (RFT 188861).”
Minimum level(s) of standards:
“Please consult the RFT documentation for this competition (RFT 188861).”
Technical and professional ability:
“Please consult the RFT documentation for this competition (RFT 188861).”
Contract execution
Contract performance conditions:
“Please consult the RFT documentation for this competition (RFT 188861).”

Procedure
Legal basis: 32014L0024
Number of participants to be contemplated: 180
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 9 months
Tender opening date: 2021-06-09 📅
Tender opening time: 12:00
Award criteria
Quality criterion (name): Quality of the proposed approach to team selection and assignment
Quality criterion (weighting): 2500
Quality criterion (name): Quality of the proposed approach to service continuity
Quality criterion (weighting): 2000
Quality criterion (name): Quality of the proposed approach to resource/contract management
Quality criterion (weighting): 1500
Cost criterion (name): Cost
Cost criterion (weighting): 4000

Contracting authority
Identity
National registration number: IE3229842HH
Contact
Contact point: Tender Operations
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/351 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=187370&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: The High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 18866000 📞
Information about review deadlines:
“Please consult your own legal advisors.”
Source: OJS 2021/S 081-208871 (2021-04-22)
Contract award notice (2021-11-11)
Object
Scope of the procurement
Short description:
“In summary, the External ICT Technical Support Services to be delivered in Lots 1 - 5 (as set out in section 1.3 below) comprise: The provision of teams of...”    Show more
Total value of the procurement: 250 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
The most economic tender

Contracting authority
Identity
Postal code: Dublin
Postal town: Dublin 1. D01 PF72.
Contact
Phone: +353 0761008000 📞

Reference
Dates
Date dispatched: 2021-11-11 📅
Publication date: 2021-11-16 📅
Identifiers
Notice number: 2021/S 222-585418
Refers to notice: 2021/S 081-208871
OJ-S issue: 222
Additional information

“The Contracting Authority reserves the right, at its discretion, to extend the Term for a period or periods of up to twelve (12) months with a maximum of...”    Show more

Object
Scope of the procurement
Short description:
“The provision of teams of external ICT technical resources, to augment the in-house capacity of Framework Clients (as defined in 1.4 below) to deliver ICT...”    Show more

“i) To deliver ICT projects:”
Show more (13)
“where a Framework Client requires a team of technical resources (to be provided”

“by a single service provider) to deliver an end to end ICT project;”

“Or”

“ii) To provide ICT support services:”

“by a single service provider) to augment its internal ICT capacity to deliver ICT”

“support services. In this instance, the Framework Clients’ internal capacity may”

“comprise a mix of in-house and/or external resources;”

“iii) A combination of both of the above Services.”

“The Minister for Public Expenditure and Reform (the “Contracting Authority”) is issuing this request for tenders (“RFT”) as a central purchasing body for...”    Show more

“(The Contracting Authority invites tenders (“Tenders”) from economic operators”

“(“Tenderers”) for appointment to a multi-supplier framework agreement (the “Framework”

“Agreement”) for the provision of the services as described in Appendix 1 to this RFT (the”

““Services”).”
Description of options:
“The Contracting Authority reserves the right, at its discretion, to extend the Term for a”

“period or periods of up to twelve (12) months with a maximum of one (1) such extension or”
Show more (2)
“extensions on the same terms and conditions, subject to the Contracting Authority’s”

“obligations at law. The Term will not exceed four (4) years in aggregate.”
Additional information:
“The Contracting Authority reserves the right, at its discretion, to extend the Term for a”

“period or periods of up to twelve (12) months with a maximum of one (1) such extension or”
Show more (2)
“extensions on the same terms and conditions, subject to the Contracting Authority’s”

“obligations at law. The Term will not exceed four (4) years in aggregate.”
Title of the lot: Applications Development Lifecycle, Web Design and Development; DevOps and Release Management Servic
Additional information:
“Appointment to Lot 5 will be determined following the evaluation of Tenders for Lots 1-4.Where a Tenderer is successful in being appointed to 2 or more of...”    Show more
Place of performance
Main site or place of performance:
“Dublin 1”

Procedure
Award criteria
Quality criterion (name): Quality of the Proposed Approach to Team Selection and Assignment
Quality of the Proposed Approach to Service Continuity
Quality of the Proposed Approach to Resource/Contract Management

Award of contract
Date of contract conclusion: 2021-10-20 📅
Name: Accenture Limited
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square
Postal town: Dublin
Postal code: Grand Canal Harbour
Country: Ireland 🇮🇪
Phone: +353 868572651 📞
E-mail: robbie.odonoghue@accenture.com 📧
Internet address: http://www.accenture.com 🌏
Total value of the procurement: 84 000 000 EUR 💰
Name: Ammeon Solutions
National registration number: N/a
Postal address: 6th Floor, O'Connell Bridge House
Postal code: D'Olier St
Phone: +353 868145838 📞
E-mail: mel.sheehan@ammeonsolutions.com 📧
Internet address: http://www.ammeonsolutions.com 🌏
Name: Aspira (AspiraCon Ltd., trading as Aspira)
National registration number: IE9655305G
Postal address: Aspira, Unit 3, Penrose Two, Penrose Dock, Cork, T23 YY09
Postal town: Cork
Postal code: Cork
Phone: +353 212352550 📞
E-mail: procurement@aspira.ie 📧
Internet address: http://www.aspira.ie 🌏
Name: Atos IT Solutions and Services Ltd.
National registration number: 9749790O
Postal address: Office 5B, Level 5, Block 4,
Postal town: Sandyford Road, Dublin 16
Postal code: Dundrum Town centre
Phone: +353 12469724 📞
E-mail: lorcan.burke@atos.net 📧
Internet address: http://ie.atos.net 🌏
Name: CANCOM Ireland Ltd.
National registration number: NI028408
Postal address: 31-36 Ormond Building, Ormond Quay Upper
Postal code: Dublin 7
Phone: +353 014198000 📞
E-mail: andrew.knight@cancom.co.uk 📧
Internet address: http://www.cancom.ie 🌏
Name: Capita Business Support Services Ireland Limited
National registration number: IE6415165A
Postal address: Montague House, Adelade Road, Dublin 2
Postal code: D02 K039
Phone: +44 7831090346 📞
E-mail: techsolutionsbidmanagement@capita.com 📧
Name: Cpl
National registration number: 287278
Postal address: 83 Merrion Square
Postal code: Dublin
Phone: +353 016146000 📞
E-mail: kerri.morris@cpl.ie 📧
Internet address: http://Cpl.com 🌏
Name: Dell Products
National registration number: IE6591034U
Postal address: Innovation House, Science and Technology Park,
Postal code: Cherrywood
Phone: +353 12045741 📞
E-mail: iedub_public_contracts@dell.com 📧
Internet address: http://www.dell.ie 🌏
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T
Postal town: Dublin 3
Postal code: East Point Business
Phone: +353 18843213 📞
E-mail: info@ergogroup.ie 📧
Internet address: http://www.ergogroup.ie 🌏
Name: Ernst & Young
National registration number: IE 4554695L
Postal address: Harcourt Centre, Harcourt Street
Phone: +353 4794074 📞
E-mail: eytendersirl@ie.ey.com 📧
Internet address: http://www.ey.com 🌏
Name: Evros Technology Group
National registration number: 141524
Postal address: Cherrywood Business Park
Postal code: Loughlinstown
Phone: +353 868540245 📞
E-mail: sharon.oreilly@itcontracting.ie 📧
Internet address: http://www.evros.ie 🌏
Name: FRS Recruitment
National registration number: 5053R
Postal address: Derryvale, Dublin Road
Postal town: Tipperary
Postal code: Roscrea
Phone: +353 050522100 📞
E-mail: cdonnery@frsrecruitment.com 📧
Internet address: http://www.frsrecruitment.com 🌏
Name: Fujitsu (Ireland) Limited
National registration number: 9710451V
Postal address: Fujitsu House, Unit 100 Airside Business Park, Swo
Postal town: Swords
Postal code: Co Dublin
Phone: +353 18136000 📞
E-mail: roibidteam@fujitsu.com 📧
Internet address: http://www.fujitsu.com/ie 🌏
Name: Hewlett Packard Enterprise Ireland Limited
National registration number: IE 3334222LH
Postal address: Liffey Park Technology Campus
Postal town: Leixlip, Co Kildare
Postal code: Barnhall Road
Phone: +353 15684104 📞
E-mail: rose.heverin@hpe.com 📧
Name: Logicalis Ireland
National registration number: ie6570959j
Postal address: 62 Heather Road, Sandyford, Dublin 18
Phone: +353 878387873 📞
E-mail: davidohagan@ie.logicalis.com 📧
Name: PFH Technology Group
National registration number: IE6435827J
Postal address: Eastgate Ave
Postal town: Co Cork
Postal code: Little Island, Co Co
Phone: +353 874585144 📞
E-mail: carolinedaly@pfh.ie 📧
Internet address: http://www.pfh.ie 🌏
Name: PlanNet21 Communications
National registration number: 8279849U
Postal address: 3200 Lake Drive
Postal code: Citywest Business Ca
Phone: +353 014611900 📞
E-mail: naomi.mulchrone@plannet21.ie 📧
Internet address: http://www.plannet21.ie 🌏
Name: Sonas Innovation
National registration number: 379941
Postal address: 38/39 Fitzwilliam Square
Postal town: Dublin 2
Phone: +353 16793900 📞
E-mail: fergal@sonasi.com 📧
Internet address: http://www.sonasi.com 🌏
Name: Tata Consultancy Services
National registration number: 9981142A
Postal address: Glandore Business Centres Fitzwilliam Hall, Fitzwilliam place
Phone: +353 16696642 📞
E-mail: deepak.c@tcs.com 📧
Internet address: http://www.tcs.com 🌏
Name: TerraAlto
National registration number: 525096
Postal address: Fr. Matthew Centenary Hall, 131-135 Church St.
Postal code: Smithfield
Phone: +353 0869477879 📞
E-mail: chogan@terraalto.com 📧
Internet address: http://www.terraalto.com 🌏
Name: Tomorrows World Limited
National registration number: 73746
Postal address: 5A Centrepoint Business Park
Postal town: Dublin 12
Postal code: Oak Road
Phone: +353 14507107 📞
E-mail: cwhelan@twl.ie 📧
Internet address: http://twl.ie 🌏
Name: Version 1
National registration number: 257302
Postal address: Millennium House, Millennium Walkway
Postal town: Dublin 1
Phone: +353 18657800 📞
E-mail: tendernotices@version1.com 📧
Internet address: http://www.version1.com 🌏
Name: Westbourne IT Global Services
National registration number: IE3236804NH
Postal address: The Atrium, Blackpool Retail Park
Phone: +353 214314310 📞
E-mail: james.symington@westbourneit.com 📧
Name: BearingPoint Ireland
National registration number: IE 9761673F
Postal address: Montague House
Postal code: Adelaide Road
Phone: +353 14181176 📞
E-mail: andrew.montgomery@bearingpoint.com 📧
Internet address: http://www.bearingpoint.com 🌏
Name: Capgemini Ireland Ltd
National registration number: 67792
Postal address: Ground Floor, Metropolitan House, James Joyce Street, Dublin 1
Phone: +353 16390100 📞
E-mail: james.govan@sogeti.com 📧
Internet address: http://www.sogeti.ie 🌏
Name: Civica NI Limited
National registration number: NI043987
Postal address: 10a Weavers Court, Linfield Road
Postal town: Belfast
Postal code: BT12 5GH
Country: United Kingdom 🇬🇧
Phone: +44 2890725000 📞
E-mail: david.martin@civica.co.uk 📧
Internet address: http://https://www.civica.com/en-gb/about-us/ 🌏
Name: Client Solutions
Postal address: 14 Joyce Way, Park West Business Park,
Postal code: Nangor Rd
Phone: +353 19631898 📞
E-mail: leo.murphy@clientsolutions.com 📧
Name: Codec-dss
National registration number: IE4801297D
Postal address: Hyde House
Phone: +353 0867749881 📞
E-mail: ltobin@codec.ie 📧
Internet address: http://www.codec.ie 🌏
Name: Coforge uk ltd
National registration number: 584395693
Postal address: 47 Mark Lane
Postal town: London
Postal code: EC3R 7QQ
E-mail: deepna.somani@coforgetech.com 📧
Internet address: http://www.coforgetech.com 🌏
Name: Deloitte Ireland LLP
National registration number: 03536140KH
Postal address: Deloitte & Touche
Postal code: Earlsfort Terrace
Phone: +353 14172200 📞
E-mail: tenders@deloitte.ie 📧
Internet address: http://www.deloitte.com/ie 🌏
Name: European dynamics luxembourg sa
National registration number: LU-17535424
Postal address: 12, rue Jean Engling
Postal town: Luxembourg
Postal code: L-1466
Country: Luxembourg 🇱🇺
Phone: +352 20400890 📞
E-mail: aof@eurodyn.com 📧
Internet address: http://www.eurodyn.com 🌏
Name: Expleo Technology Ireland Limited (formerly SQS)
National registration number: 6327763G
Postal address: 30 North Wall Quay
Phone: +353 16709916 📞
E-mail: derry.o'riordan@expleogroup.com 📧
Internet address: http://https://expleogroup.com 🌏
Name: IBM Ireland
National registration number: 16226
Postal address: IBM House
Postal town: Dublin 4
Postal code: Shelbourne Road
Phone: +353 18154000 📞
E-mail: neil.brady@ie.ibm.com 📧
Name: James Harvard Ltd
National registration number: GB 200 1872 61
Postal address: 4th Floor, 20 Triton Street
Postal code: NW13BF
E-mail: admin@jamesharvard.com 📧
Name: Open Sky Data Systems
National registration number: 380089
Postal address: Unit8, Osprey Business Centre
Postal town: Naas
Postal code: Devoy Quarter, Kilda
Phone: +353 045855675 📞
E-mail: mcronin@openskydata.com 📧
Internet address: http://www.openskydata.com 🌏
Name: Sidero Ltd
National registration number: 1111561WH
Postal address: Unit 2, Block C, Gateway
Postal town: Athlone
Postal code: N37W8F8
E-mail: carmelowens@sidero.ie 📧
Internet address: http://www.sidero.ie 🌏
Name: Storm Technology Ltd
National registration number: IE 8228144P
Postal address: Capel Building, Marys Abbey,
Postal town: Dublin 7
Phone: +353 15242310 📞
E-mail: kflannery@storm.ie 📧
Internet address: http://https://www.storm.ie/ 🌏
Name: TEKenable
National registration number: 6373921 I
Postal address: Harmony Court, Harmony Row
Postal code: Dublin 2
Phone: +353 16725891 📞
E-mail: nick.connors@tekenable.com 📧
Internet address: http://www.tekenable.com 🌏
Name: Vantage Resources
National registration number: 6347226P
Postal address: 4 Leopardstown Office Park
Postal code: Sandyford
Phone: +353 2952850 📞
E-mail: jason.mcneill@vantage.ie 📧
Internet address: http://www.vantage.ie 🌏
Total value of the procurement: 13 000 000 EUR 💰
Name: Idiro Analytics
National registration number: 6393129E
Postal address: Clarendon House, 39 Clarendon St
Postal code: Dublin D02 HD78
Phone: +353 872909934 📞
E-mail: a.connolly@idiro.com 📧
Internet address: http://idiro.com 🌏
Name: Kpmg
National registration number: 9F54042G
Postal address: Stokes Place
Phone: +353 0876266600 📞
E-mail: ogptenders@kpmg.ie 📧
Internet address: http://www.kpmg.ie 🌏
Name: PwC
National registration number: IE9526897O
Postal address: One Spencer Dock, North Wall Quay, Dublin 1
Postal town: dublin
Phone: +353 17926416 📞
E-mail: florence.curley@pwc.com 📧
Internet address: http://www.pwc.com/ie 🌏
Name: S2 Grupo
National registration number: B96863444
Postal address: c\ Ramiro de Maeztu, 7 bajo
Postal town: Valencia
Postal code: 46022
Country: Spain 🇪🇸
Phone: +349 63110300 📞
E-mail: tender.communications@s2grupo.es 📧
Internet address: http://www.s2grupo.com 🌏
Name: Ward Solutions Limited
National registration number: IE 6336165K
Postal address: Unit 2054 citywest business campus
Postal town: Dublin 24
Phone: +353 8716420138 📞
E-mail: pat.larkin@ward.ie 📧
Internet address: http://www.ward.ie 🌏
Total value of the procurement: 56 000 000 EUR 💰
Information about tenders
Number of tenders received: 46
Source: OJS 2021/S 222-585418 (2021-11-11)