Request for Tenders for the Provision of External ICT Support

Office of the Revenue Commissioners

The Office of the Revenue Commissioners invites responses to this request for tenders from economic operators for the provision of external Information and Communications Technology (ICT) support, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenue’s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.

Deadline
The time limit for receipt of tenders was 2020-07-20. The procurement was published on 2020-04-20.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-04-20 Contract notice
2021-10-19 Contract award notice
Contract notice (2020-04-20)
Contracting authority
Name and addresses
Name: Office of the Revenue Commissioners
National registration number: 40000098F
Postal address: Dublin Castle
Postal town: Dublin 2
Country: Ireland 🇮🇪
Contact person: Alan Gaffney
Phone: +353 18635648 📞
E-mail: agaffney@revenue.ie 📧
Region: Ireland 🏙️
URL: http://www.revenue.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/366 🌏
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165840&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165840&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title: Request for Tenders for the Provision of External ICT Support
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“The Office of the Revenue Commissioners invites responses to this request for tenders from economic operators for the provision of external Information and...”    Show more
Estimated value excluding VAT: EUR 140 000 000 💰
Information about lots
Tenders may be submitted for all lots

1️⃣
Scope of the procurement
Title: Managers and Architects
Title
Lot Identification Number: 1
Description
Additional products/services: Software programming and consultancy services 📦
Additional products/services: Programming services of systems and user software 📦
Additional products/services: Programming services of application software 📦
Additional products/services: Computer support and consultancy services 📦
Place of performance: Ireland 🏙️
Main site or place of performance: Dublin.
Description of the procurement:
“The roles in this lot will comprise: senior managers and managers (project, functional and programme management office); and senior architects and...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Information about options
Options
Description of options:
“Option to extend for a period of up to 12 months with a maximum of 2 such extensions.”
Description
Additional information:
“Please see the request for tender (all lots) document for full details of roles and requirements under this lot.”

2️⃣
Scope of the procurement
Title: Team Leads, Analysts and Analyst/Developers
Title
Lot Identification Number: 2
Description
Description of the procurement:
“The roles in this lot will comprise: team leads (technical and development); analysts (system and technical); and analyst/developers.”
Information about options
Description of options:
“Option to extend for a period of up to 12 months with a maximum of 2 such extensions”

3️⃣
Scope of the procurement
Title: Developers and Technical Support
Title
Lot Identification Number: 3
Description
Description of the procurement:
“The roles in this lot will comprise: senior developer; developer; and technical support.”

4️⃣
Scope of the procurement
Title: Test Team Leads and Test Experts
Title
Lot Identification Number: 4
Description
Description of the procurement:
“The roles in this lot will comprise: test team lead; performance testing expert; and automation testing expert.”

5️⃣
Scope of the procurement
Title: Testers
Title
Lot Identification Number: 5
Description
Description of the procurement:
“The roles in this lot will comprise: performance tester; automation tester; senior tester; and tester.”
Additional information:
“Please see the request for tender (all Lots) document for full details of roles and requirements under this lot.”

6️⃣
Scope of the procurement
Title: Specialists and Resources with Skills in Niche Areas
Title
Lot Identification Number: 6
Description
Description of the procurement:
“This lot will be split into 5 sub-lots. The sub-lots will comprise Lot F1: infrastructure, communications and networking roles; Lot F2: management and...”    Show more
Additional information:
“Please see the request for tender (all lots) document for full details of roles and requirements under these sub-lots.”

7️⃣
Scope of the procurement
Title: Offshore Resources
Title
Lot Identification Number: 7
Description
Description of the procurement:
“This lot is for external resources that will not be based onsite in a revenue office.”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please refer to the Request for tender documents associated with this notice published on www.etenders.gov.ie (RFT #168602).”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“Please refer to the Request for tender documents associated with this notice published on www.etenders.gov.ie (RFT #168602).”
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-07-20 15:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 9
Conditions for opening of tenders: 2020-07-20 15:00 📅

Complementary information
Additional information

“For full details please refer to the request for tenders document available to download from www.etenders.gov.ie under RFT # 168602, to access the request...”    Show more
Review body
Name: The High Court
Postal address: The Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 079-186753 (2020-04-20)
Contract award notice (2021-10-19)
Contracting authority
Name and addresses
Postal town: Dublin
Postal code: Dublin 2

Object
Scope of the procurement
Short description:
“The Office of the Revenue Commissioners invites responses to this Request for Tenders from economic operators for the provision of external Information and...”    Show more
Total value of the procurement (excluding VAT): EUR 145 391 778 💰
Information about lots
This contract is divided into lots
Description
Main site or place of performance: Dublin
Description of the procurement:
“The roles in this Lot will comprise: Senior Managers and Managers (Project, Functional and Programme Management Office); and Senior Architects and...”    Show more
Award criteria
Quality criterion (name): Proposed methodology for managing the service
Quality criterion (weighting): 15
Quality criterion (name):
“Approach to adding value to Revenue’s technologies, methodologies, standards and processes”
Quality criterion (weighting): 10
Quality criterion (name): Approach to providing flexibility around hours of attendance
Quality criterion (name): Technical merit of the personnel proposed
Quality criterion (weighting): 30
Price (weighting): 30
Description
Additional information:
“Please see the request for tender (all Lots) document for full details of roles and requirements under this Lot”
Description of the procurement:
“The roles in this Lot will comprise: Team Leads (Technical and Development); Analysts (System & Technical); and Analyst/Developers”
Award criteria
Price (weighting): 40
Description
Description of the procurement:
“The roles in this Lot will comprise: Senior Developer; Developer; and Technical Support.”
Award criteria
Quality criterion (weighting): 25
Price (weighting): 45
Description
Description of the procurement:
“The roles in this Lot will comprise: Test Team Lead; Performance Testing Expert; and Automation Testing Expert”
Description of the procurement:
“The roles in this Lot will comprise: Performance Tester; Automation Tester; Senior Tester; and Tester.”
Description of the procurement:
“This Lot will be split into 5 Sub-lots. The Sub-lots will comprise Lot F1 – Infrastructure, Communications and Networking roles; Lot F2 – Management and...”    Show more
Award criteria
Quality criterion (weighting): 50
Price (weighting): 35
Description
Additional information:
“Please see the request for tender (all Lots) document for full details of roles and requirements under these Sub-Lots . Successful tenderers for this Lot...”    Show more
Description of the procurement:
“This Lot is for external resources that will not be based onsite in a Revenue office.”
Award criteria
Quality criterion (name):
“Ability to demonstrate management of resources and work and information security”
Quality criterion (name):
“Ability to supply skilled resources and ensure Communication and Knowledge Transfer”
Description
Additional information:
“Please see the request for tender (all Lots) document for full details of roles and requirements under this Lot. Successful tenderers for this Lot were...”    Show more

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 079-186753

Award of contract

1️⃣
Contract Number: 1
Lot Identification Number: 1
Title: Managers and Architects
Date of conclusion of the contract: 2021-01-27 📅
Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
Name and address of the contractor
Name: Accenture Limited
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square
Postal town: Dublin
Postal code: Grand Canal Harbour
Country: Ireland 🇮🇪
Phone: +353 868572651 📞
E-mail: robbie.odonoghue@accenture.com 📧
Region: Ireland 🏙️
URL: http://www.accenture.com 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 19 872 522 💰

2️⃣
Contract Number: 2
Date of conclusion of the contract: 2020-12-17 📅
Name and address of the contractor
Name: Deloitte Ireland LLP
National registration number: 03536140KH
Postal address: Deloitte & Touche
Postal code: Earlsfort Terrace
Phone: +353 14172200 📞
E-mail: tenders@deloitte.ie 📧
URL: http://www.deloitte.com/ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 19 872 522 💰

3️⃣
Contract Number: 3
Date of conclusion of the contract: 2020-12-18 📅
Name and address of the contractor
Name: Ernst & Young
National registration number: IE 4554695L
Postal address: Harcourt Centre, Harcourt Street
Postal code: Dublin
Phone: +353 4794074 📞
E-mail: eytendersirl@ie.ey.com 📧
URL: http://www.ey.com 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 19 872 522 💰

4️⃣
Contract Number: 4
Date of conclusion of the contract: 2020-12-16 📅
Name and address of the contractor
Name: Version 1
National registration number: 257302
Postal address: Millennium House, Millennium Walkway
Postal town: Dublin 1
Phone: +353 18657800 📞
E-mail: tendernotices@version1.com 📧
Fax: +353 18657801 📠
URL: http://www.version1.com 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 19 872 522 💰

5️⃣
Contract Number: 5
Lot Identification Number: 2
Title: Team Leads, Analysts and Analyst/Developers
Information about tenders
Number of tenders received: 6
Number of tenders received by electronic means: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 47 947 050 💰

6️⃣
Contract Number: 6
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 47 947 050 💰

7️⃣
Contract Number: 7
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 47 947 050 💰

8️⃣
Contract Number: 8
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 47 947 050 💰

9️⃣
Contract Number: 9
Lot Identification Number: 3
Title: Developers and Technical Support
Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 2
Number of tenders received by electronic means: 8
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 49 375 260 💰

1️⃣0️⃣
Contract Number: 10
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 49 375 260 💰

1️⃣1️⃣
Contract Number: 11
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 49 375 260 💰

1️⃣2️⃣
Contract Number: 12
Lot Identification Number: 4
Title: Test Team Leads and Test Experts
Information about tenders
Number of tenders received from tenderers from non-EU Member States: 1
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 3 917 376 💰

1️⃣3️⃣
Contract Number: 13
Name and address of the contractor
Name: Expleo Technology Ireland Limited (formerly SQS)
National registration number: 6327763G
Postal address: 30 North Wall Quay
Phone: +353 16709916 📞
E-mail: derry.o'riordan@expleogroup.com 📧
URL: http://https://expleogroup.com 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 3 917 376 💰

1️⃣4️⃣
Contract Number: 14
Lot Identification Number: 5
Title: Testers
Name and address of the contractor
Name: Capgemini Ireland Ltd
National registration number: 67792
Postal address: Ground Floor, Metropolitan House, James Joyce Street, Dublin 1
Phone: +353 16390100 📞
E-mail: james.govan@sogeti.com 📧
URL: http://www.sogeti.ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 15 302 250 💰

1️⃣5️⃣
Contract Number: 15
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 15 302 250 💰

1️⃣6️⃣
Contract Number: 16
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 15 302 250 💰

1️⃣7️⃣
Contract Number: 17
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 15 302 250 💰

1️⃣8️⃣
Contract Number: 18
Lot Identification Number: 6
Title: Specialists and Resources with Skills in Niche Areas
Date of conclusion of the contract: 2021-01-01 📅
Information about tenders
Number of tenders received: 20
Number of tenders received from SMEs: 4
Number of tenders received by electronic means: 20
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

1️⃣9️⃣
Contract Number: 19
Name and address of the contractor
Name: Aspira (AspiraCon Ltd., trading as Aspira)
National registration number: IE9655305G
Postal address: Aspira, Unit 3, Penrose Two, Penrose Dock, Cork, T23 YY09
Postal town: Cork
Postal code: Cork
Phone: +353 212352550 📞
E-mail: procurement@aspira.ie 📧
Region: Southern 🏙️
URL: http://www.aspira.ie 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣0️⃣
Contract Number: 20
Name and address of the contractor
Name: BearingPoint Ireland
National registration number: IE 9761673F
Postal address: Montague House
Postal town: Dublin 2
Postal code: Adelaide Road
Phone: +353 14181176 📞
E-mail: andrew.montgomery@bearingpoint.com 📧
Fax: +353 14181500 📠
URL: http://www.bearingpoint.com 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣1️⃣
Contract Number: 21
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣2️⃣
Contract Number: 22
Name and address of the contractor
Name: Cigniti Technologies (UK) Limited
National registration number: 189204292
Postal address: Kajaine House, 57-67 High Street, Edgware
Postal town: London
Postal code: Middlesex HA8 7DD
Country: United Kingdom 🇬🇧
Phone: +44 02036911385 📞
E-mail: evm@cigniti.com 📧
Region: London 🏙️
URL: http://www.cigniti.com 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣3️⃣
Contract Number: 23
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣4️⃣
Contract Number: 24
Name and address of the contractor
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Phone: +353 851744917 📞
E-mail: noeline.hogg@eir.ie 📧
Fax: +353 14600282 📠
URL: http://www.eir.ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣5️⃣
Contract Number: 25
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣6️⃣
Contract Number: 26
Name and address of the contractor
Name: Evros Technology Group
National registration number: 141524
Postal address: Cherrywood Business Park
Postal code: Loughlinstown
Phone: +353 868540245 📞
E-mail: sharon.oreilly@itcontracting.ie 📧
URL: http://www.evros.ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣7️⃣
Contract Number: 27
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣8️⃣
Contract Number: 28
Name and address of the contractor
Name: Fujitsu (Ireland) Limited
National registration number: 9710451V
Postal address: Fujitsu House, Unit 100 Airside Business Park, Swo
Postal town: Swords
Postal code: Co Dublin
Phone: +353 18136000 📞
E-mail: dlirelandbidteam@uk.fujitsu.com 📧
Fax: +353 18136100 📠
URL: http://www.fujitsu.com/ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

2️⃣9️⃣
Contract Number: 29
Name and address of the contractor
Name: Grant Thornton
National registration number: N/a
Postal address: 13-18 City Quay
Phone: +353 016805902 📞
E-mail: susan.lynch@ie.gt.com 📧
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣0️⃣
Contract Number: 30
Name and address of the contractor
Name: IBM Ireland
National registration number: 16226
Postal address: IBM House
Postal town: Dublin 4
Postal code: Shelbourne Road
Phone: +353 18154000 📞
E-mail: neil.brady@ie.ibm.com 📧
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣1️⃣
Contract Number: 31
Name and address of the contractor
Name: Kpmg
National registration number: 9F54042G
Postal address: Stokes Place
Postal code: Dublin 2
Phone: +353 0876266600 📞
E-mail: ogptenders@kpmg.ie 📧
URL: http://www.kpmg.ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣2️⃣
Contract Number: 32
Name and address of the contractor
Name: PlanNet21 Communications
National registration number: 8279849U
Postal address: 3200 Lake Drive
Postal code: Citywest Business Ca
Phone: +353 014611900 📞
E-mail: naomi.mulchrone@plannet21.ie 📧
Fax: +353 014611901 📠
URL: http://www.plannet21.ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣3️⃣
Contract Number: 33
Name and address of the contractor
Name: PwC
National registration number: IE9526897O
Postal address: One Spencer Dock, North Wall Quay, Dublin 1
Postal town: dublin
Phone: +353 17926416 📞
E-mail: florence.curley@pwc.com 📧
Fax: +353 17926200 📠
URL: http://www.pwc.com/ie 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣4️⃣
Contract Number: 34
Name and address of the contractor
Name: Triangle Computer Services (Ireland) Limited
National registration number: IE 632 9657R
Postal address: Colm House 91 Pembroke Road
Postal code: Dublin 4
Phone: +353 16579700 📞
E-mail: e-tenders@triangle.ie 📧
URL: http://www.triangle.ie/ 🌏
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣5️⃣
Contract Number: 35
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 6 937 020 💰

3️⃣6️⃣
Contract Number: 36
Lot Identification Number: 7
Title: Offshore Resources
Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 5
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 040 300 💰

3️⃣7️⃣
Contract Number: 37
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 040 300 💰

3️⃣8️⃣
Contract Number: 38
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 040 300 💰

3️⃣9️⃣
Contract Number: 39
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 040 300 💰

Complementary information
Additional information

“For full details please refer to the Request for Tenders Document available to download from www.etenders.gov.ie under RFT # 168602.The successful tenderers...”    Show more
Review body
Postal address: The Four Courts, Inns Quay, Dublin 7
Postal town: Dublin
Source: OJS 2021/S 206-539187 (2021-10-19)