Request for Tenders for the Provision of External ICT Support

Office of the Revenue Commissioners

The Office of the Revenue Commissioners invites responses to this request for tenders from economic operators for the provision of external Information and Communications Technology (ICT) support, to work with in-house and multi-vendor teams, on a range of enterprise frameworks, business applications and technical architectures in a secure and data sensitive environment. The work will cover supporting Revenueโ€™s enterprise frameworks, design and development of new projects, maintenance and enhancement of existing applications, computer language and tool support, business intelligence/analytics, architecture and ongoing standards implementation such as ISO, ITIL and CMMI.

Deadline

The time limit for receipt of tenders was 2020-07-20. The procurement was published on 2020-04-20.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2020-04-20 Contract notice
2021-10-19 Contract award notice
Contract notice (2020-04-20)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
โ€œThe Office of the Revenue Commissioners invites responses to this request for tenders from economic operators for the provision of external Information and...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Software programming and consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Office of the Revenue Commissioners
Postal address: Dublin Castle
Postal town: Dublin 2
Contact
Internet address: http://www.revenue.ie ๐ŸŒ
E-mail: agaffney@revenue.ie ๐Ÿ“ง
Phone: +353 18635648 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165840&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165840&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2020-04-20 ๐Ÿ“…
Submission deadline: 2020-07-20 ๐Ÿ“…
Publication date: 2020-04-22 ๐Ÿ“…
Identifiers
Notice number: 2020/S 079-186753
OJ-S issue: 79
Additional information

โ€œPlease see the request for tender (all lots) document for full details of roles and requirements under this lot.โ€

Object
Scope of the procurement
Estimated total value: 140 000 000 EUR ๐Ÿ’ฐ
Title of the lot: Managers and Architects
Lot number: 1
Short description:
โ€œThe roles in this lot will comprise: senior managers and managers (project, functional and programme management office); and senior architects and...โ€    Show more
Duration: 24 months
Description of options:
โ€œOption to extend for a period of up to 12 months with a maximum of 2 such extensions.โ€
Additional information:
โ€œPlease see the request for tender (all lots) document for full details of roles and requirements under this lot.โ€
Title of the lot: Team Leads, Analysts and Analyst/Developers
Lot number: 2
Short description:
โ€œThe roles in this lot will comprise: team leads (technical and development); analysts (system and technical); and analyst/developers.โ€
Description of options:
โ€œOption to extend for a period of up to 12 months with a maximum of 2 such extensionsโ€
Title of the lot: Developers and Technical Support
Lot number: 3
Short description:
โ€œThe roles in this lot will comprise: senior developer; developer; and technical support.โ€
Title of the lot: Test Team Leads and Test Experts
Lot number: 4
Short description:
โ€œThe roles in this lot will comprise: test team lead; performance testing expert; and automation testing expert.โ€
Title of the lot: Testers
Lot number: 5
Short description:
โ€œThe roles in this lot will comprise: performance tester; automation tester; senior tester; and tester.โ€
Additional information:
โ€œPlease see the request for tender (all Lots) document for full details of roles and requirements under this lot.โ€
Title of the lot: Specialists and Resources with Skills in Niche Areas
Lot number: 6
Short description:
โ€œThis lot will be split into 5 sub-lots. The sub-lots will compriseโ€

โ€œLot F1: infrastructure, communications and networking roles;โ€
Show more (4)
โ€œLot F2: management and business advisory/support roles;โ€

โ€œLot F3: specialist testing roles;โ€

โ€œLot F4: specialist developer roles; andโ€

โ€œLot F5: specialist in emerging technologies roles.โ€
Additional information:
โ€œPlease see the request for tender (all lots) document for full details of roles and requirements under these sub-lots.โ€
Title of the lot: Offshore Resources
Lot number: 7
Short description:
โ€œThis lot is for external resources that will not be based onsite in a revenue office.โ€
Place of performance
Main site or place of performance:
โ€œDublin.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œPlease refer to the Request for tender documents associated with this notice published on www.etenders.gov.ie (RFT #168602).โ€
Contract execution
Contract performance conditions:
โ€œPlease refer to the Request for tender documents associated with this notice published on www.etenders.gov.ie (RFT #168602).โ€

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 9 months
Tender opening date: 2020-07-20 ๐Ÿ“…
Tender opening time: 15:00

Contracting authority
Identity
National registration number: 40000098F
Contact
Contact point: Alan Gaffney
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/366 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165840&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information

โ€œFor full details please refer to the request for tenders document available to download from www.etenders.gov.ie under RFT # 168602, to access the request...โ€    Show more

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 079-186753 (2020-04-20)
Contract award notice (2021-10-19)
Object
Scope of the procurement
Short description:
โ€œThe Office of the Revenue Commissioners invites responses to this Request for Tenders from economic operators for the provision of external Information and...โ€    Show more
Total value of the procurement: 145 391 778 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: Dublin 2
Postal town: Dublin

Reference
Dates
Date dispatched: 2021-10-19 ๐Ÿ“…
Publication date: 2021-10-22 ๐Ÿ“…
Identifiers
Notice number: 2021/S 206-539187
Refers to notice: 2020/S 079-186753
OJ-S issue: 206
Additional information

โ€œPlease see the request for tender (all Lots) document for full details of roles and requirements under this Lotโ€

Object
Scope of the procurement
Short description:
โ€œThe roles in this Lot will comprise: Senior Managers and Managers (Project, Functional and Programme Management Office); and Senior Architects and...โ€    Show more
Additional information:
โ€œPlease see the request for tender (all Lots) document for full details of roles and requirements under this Lotโ€
Short description:
โ€œThe roles in this Lot will comprise: Team Leads (Technical and Development);โ€

โ€œAnalysts (System & Technical); and Analyst/Developersโ€
Show more (7)
โ€œThe roles in this Lot will comprise: Senior Developer; Developer; andโ€

โ€œTechnical Support.โ€

โ€œThe roles in this Lot will comprise: Test Team Lead; Performance Testing Expert;โ€

โ€œand Automation Testing Expertโ€

โ€œThe roles in this Lot will comprise: Performance Tester; Automation Tester; Senior Tester; and Tester.โ€

โ€œThis Lot will be split into 5 Sub-lots. The Sub-lots will comprise Lot F1 โ€“ Infrastructure, Communications and Networking roles; Lot F2 โ€“ Management and...โ€    Show more

โ€œLot F5- Specialist in Emerging Technologies roles.โ€
Description of options:
โ€œOption to extend for a period of up to 12 months with a maximum of 2 such extensionsโ€
Additional information:
โ€œPlease see the request for tender (all Lots) document for full details of roles and requirements under these Sub-Lots . Successful tenderers for this Lot...โ€    Show more
Short description:
โ€œThis Lot is for external resources that will not be based onsite in a Revenue office.โ€
Additional information:
โ€œPlease see the request for tender (all Lots) document for full details of roles and requirements under this Lot. Successful tenderers for this Lot were...โ€    Show more
Place of performance
Main site or place of performance:
โ€œDublinโ€

Procedure
Award criteria
Quality criterion (name): Proposed methodology for managing the service
Quality criterion (weighting): 15
Quality criterion (name): Approach to adding value to Revenueโ€™s technologies, methodologies, standards and processes
Quality criterion (weighting): 10
Quality criterion (name): Approach to providing flexibility around hours of attendance
Technical merit of the personnel proposed
Quality criterion (weighting): 30
Price (weighting): 30
40
Quality criterion (weighting): 25
Price (weighting): 45
Quality criterion (weighting): 50
Price (weighting): 35
Quality criterion (name): Ability to demonstrate management of resources and work and information security
Ability to supply skilled resources and ensure Communication and Knowledge Transfer

Award of contract
Date of contract conclusion: 2021-01-27 ๐Ÿ“…
Name: Accenture Limited
National registration number: EI6360745Q
Postal address: 1 Grand Canal Square
Postal town: Dublin
Postal code: Grand Canal Harbour
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 868572651 ๐Ÿ“ž
E-mail: robbie.odonoghue@accenture.com ๐Ÿ“ง
Country: Ireland ๐Ÿ™๏ธ
Internet address: http://www.accenture.com ๐ŸŒ
Total value of the procurement: 19 872 522 EUR ๐Ÿ’ฐ
Date of contract conclusion: 2020-12-17 ๐Ÿ“…
Name: Deloitte Ireland LLP
National registration number: 03536140KH
Postal address: Deloitte & Touche
Postal code: Earlsfort Terrace
Phone: +353 14172200 ๐Ÿ“ž
E-mail: tenders@deloitte.ie ๐Ÿ“ง
Internet address: http://www.deloitte.com/ie ๐ŸŒ
Date of contract conclusion: 2020-12-18 ๐Ÿ“…
Name: Ernst & Young
National registration number: IE 4554695L
Postal address: Harcourt Centre, Harcourt Street
Postal code: Dublin
Phone: +353 4794074 ๐Ÿ“ž
E-mail: eytendersirl@ie.ey.com ๐Ÿ“ง
Internet address: http://www.ey.com ๐ŸŒ
Date of contract conclusion: 2020-12-16 ๐Ÿ“…
Name: Version 1
National registration number: 257302
Postal address: Millennium House, Millennium Walkway
Postal town: Dublin 1
Phone: +353 18657800 ๐Ÿ“ž
E-mail: tendernotices@version1.com ๐Ÿ“ง
Internet address: http://www.version1.com ๐ŸŒ
Total value of the procurement: 47 947 050 EUR ๐Ÿ’ฐ
49 375 260 EUR ๐Ÿ’ฐ
3 917 376 EUR ๐Ÿ’ฐ
Name: Expleo Technology Ireland Limited (formerly SQS)
National registration number: 6327763G
Postal address: 30 North Wall Quay
Phone: +353 16709916 ๐Ÿ“ž
E-mail: derry.o'riordan@expleogroup.com ๐Ÿ“ง
Internet address: http://https://expleogroup.com ๐ŸŒ
Name: Capgemini Ireland Ltd
National registration number: 67792
Postal address: Ground Floor, Metropolitan House, James Joyce Street, Dublin 1
Phone: +353 16390100 ๐Ÿ“ž
E-mail: james.govan@sogeti.com ๐Ÿ“ง
Internet address: http://www.sogeti.ie ๐ŸŒ
Total value of the procurement: 15 302 250 EUR ๐Ÿ’ฐ
Date of contract conclusion: 2021-01-01 ๐Ÿ“…
Total value of the procurement: 6 937 020 EUR ๐Ÿ’ฐ
Name: Aspira (AspiraCon Ltd., trading as Aspira)
National registration number: IE9655305G
Postal address: Aspira, Unit 3, Penrose Two, Penrose Dock, Cork, T23 YY09
Postal town: Cork
Postal code: Cork
Phone: +353 212352550 ๐Ÿ“ž
E-mail: procurement@aspira.ie ๐Ÿ“ง
Country: Southern ๐Ÿ™๏ธ
Internet address: http://www.aspira.ie ๐ŸŒ
Name: BearingPoint Ireland
National registration number: IE 9761673F
Postal address: Montague House
Postal town: Dublin 2
Postal code: Adelaide Road
Phone: +353 14181176 ๐Ÿ“ž
E-mail: andrew.montgomery@bearingpoint.com ๐Ÿ“ง
Internet address: http://www.bearingpoint.com ๐ŸŒ
Name: Cigniti Technologies (UK) Limited
National registration number: 189204292
Postal address: Kajaine House, 57-67 High Street, Edgware
Postal town: London
Postal code: Middlesex HA8 7DD
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
Phone: +44 02036911385 ๐Ÿ“ž
E-mail: evm@cigniti.com ๐Ÿ“ง
Country: London ๐Ÿ™๏ธ
Internet address: http://www.cigniti.com ๐ŸŒ
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Phone: +353 851744917 ๐Ÿ“ž
E-mail: noeline.hogg@eir.ie ๐Ÿ“ง
Internet address: http://www.eir.ie ๐ŸŒ
Name: Evros Technology Group
National registration number: 141524
Postal address: Cherrywood Business Park
Postal code: Loughlinstown
Phone: +353 868540245 ๐Ÿ“ž
E-mail: sharon.oreilly@itcontracting.ie ๐Ÿ“ง
Internet address: http://www.evros.ie ๐ŸŒ
Name: Fujitsu (Ireland) Limited
National registration number: 9710451V
Postal address: Fujitsu House, Unit 100 Airside Business Park, Swo
Postal town: Swords
Postal code: Co Dublin
Phone: +353 18136000 ๐Ÿ“ž
E-mail: dlirelandbidteam@uk.fujitsu.com ๐Ÿ“ง
Internet address: http://www.fujitsu.com/ie ๐ŸŒ
Name: Grant Thornton
National registration number: N/a
Postal address: 13-18 City Quay
Phone: +353 016805902 ๐Ÿ“ž
E-mail: susan.lynch@ie.gt.com ๐Ÿ“ง
Name: IBM Ireland
National registration number: 16226
Postal address: IBM House
Postal town: Dublin 4
Postal code: Shelbourne Road
Phone: +353 18154000 ๐Ÿ“ž
E-mail: neil.brady@ie.ibm.com ๐Ÿ“ง
Name: Kpmg
National registration number: 9F54042G
Postal address: Stokes Place
Postal code: Dublin 2
Phone: +353 0876266600 ๐Ÿ“ž
E-mail: ogptenders@kpmg.ie ๐Ÿ“ง
Internet address: http://www.kpmg.ie ๐ŸŒ
Name: PlanNet21 Communications
National registration number: 8279849U
Postal address: 3200 Lake Drive
Postal code: Citywest Business Ca
Phone: +353 014611900 ๐Ÿ“ž
E-mail: naomi.mulchrone@plannet21.ie ๐Ÿ“ง
Internet address: http://www.plannet21.ie ๐ŸŒ
Name: PwC
National registration number: IE9526897O
Postal address: One Spencer Dock, North Wall Quay, Dublin 1
Postal town: dublin
Phone: +353 17926416 ๐Ÿ“ž
E-mail: florence.curley@pwc.com ๐Ÿ“ง
Internet address: http://www.pwc.com/ie ๐ŸŒ
Name: Triangle Computer Services (Ireland) Limited
National registration number: IE 632 9657R
Postal address: Colm House 91 Pembroke Road
Postal code: Dublin 4
Phone: +353 16579700 ๐Ÿ“ž
E-mail: e-tenders@triangle.ie ๐Ÿ“ง
Internet address: http://www.triangle.ie/ ๐ŸŒ
Total value of the procurement: 2 040 300 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 7
6
8
20
5

Reference
Additional information

โ€œFor full details please refer to the Request for Tenders Document available to download from www.etenders.gov.ie under RFT # 168602.The successful tenderers...โ€    Show more

Complementary information
Review body
Postal address: The Four Courts, Inns Quay, Dublin 7
Postal town: Dublin
Source: OJS 2021/S 206-539187 (2021-10-19)