Unified Communications Equipment, Maintenance and Support Services, Including Fixed line PABX Telephones

Trinity College Dublin, the University of Dublin

Tenders are sought for appointment to framework agreements for the services (lot 1) and goods (lot 2) associated with unified communications equipment, maintenance and support services, including fixed line PABX Telephones for Trinity College Dublin. Remote access is the first method of service delivery with on-site service reserved for addressing any hardware failure or complex issues.

Deadline
The time limit for receipt of tenders was 2020-06-26. The procurement was published on 2020-05-26.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-05-26 Contract notice
2021-11-26 Contract award notice
Contract notice (2020-05-26)
Contracting authority
Name and addresses
Name: Trinity College Dublin, the University of Dublin
National registration number: 2200007u
Postal address: College Green, Co. Dublin
Postal town: Dublin 2
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Kevin Ryan
Phone: +353 18962376 ๐Ÿ“ž
E-mail: procurement@tcd.ie ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
URL: http://www.tcd.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/336 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167548&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167548&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œUnified Communications Equipment, Maintenance and Support Services, Including Fixed line PABX Telephones TCD-19-46โ€
Products/services: Telecommunications-infrastructure maintenance services ๐Ÿ“ฆ
Short description:
โ€œTenders are sought for appointment to framework agreements for the services (lot 1) and goods (lot 2) associated with unified communications equipment,...โ€    Show more
Estimated value excluding VAT: EUR 600 000 ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for all lots

1๏ธโƒฃ
Scope of the procurement
Title: Supply of Maintenance and Support Services for a PABX System (Single-vendor)
Title
Lot Identification Number: 1
Description
Additional products/services: Telecommunications network ๐Ÿ“ฆ
Additional products/services: Telecommunications equipment and supplies ๐Ÿ“ฆ
Additional products/services: Telecommunications cable and equipment ๐Ÿ“ฆ
Additional products/services: Telecommunications system ๐Ÿ“ฆ
Additional products/services: Communications infrastructure ๐Ÿ“ฆ
Additional products/services: Data-communications equipment ๐Ÿ“ฆ
Additional products/services: Communication software package ๐Ÿ“ฆ
Additional products/services: Desktop communications software package ๐Ÿ“ฆ
Additional products/services: Communications system maintenance services ๐Ÿ“ฆ
Additional products/services: Installation services of communications equipment ๐Ÿ“ฆ
Additional products/services: Telecommunications services ๐Ÿ“ฆ
Additional products/services: Integrated telecommunications services ๐Ÿ“ฆ
Additional products/services: Telecommunication consultancy services ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Description of the procurement:
โ€œTenders are sought for appointment to framework agreements for the services (lot 1) and goods (lot 2) associated with unified communications equipment,...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 300 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Two extensions are possible, each for a duration of 1 year.
Information about variants
Variants will be accepted โœ…

2๏ธโƒฃ
Scope of the procurement
Title: Supply of Telephones and Associated Hardware and Software (Multi-vendor)
Title
Lot Identification Number: 2
Description
Description of the procurement:
โ€œTenders are sought for appointment to framework agreements for the services (lot 1) and goods (lot 2) associated with unified communications equipment,...โ€    Show more
Scope of the procurement
Estimated total value excluding VAT: EUR 300 000 ๐Ÿ’ฐ
Description
Description of renewals: Two extensions are possible, each of 1 year duration.

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 5
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-06-26 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Conditions for opening of tenders: 2020-06-26 12:00 ๐Ÿ“…

Complementary information
Review body
Name: High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 103-248521 (2020-05-26)
Contract award notice (2021-11-26)
Contracting authority
Name and addresses
Postal address: College Green
Postal code: Co. Dublin

Object
Scope of the procurement
Title:
โ€œUnified Communications Equipment, Maintenance & Support Services, including fixed line PABX Telephones TCD-19-46โ€
Short description:
โ€œTenders are sought for appointment to Framework Agreements for the Services (Lot 1) and Goods (Lot 2) associated with Unified Communications Equipment,...โ€    Show more
Total value of the procurement (excluding VAT): EUR 600 000 ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Scope of the procurement
Title: Supply of Maintenance and Support Services for a PABX system (single-vendor).
Description
Main site or place of performance: Dublin
Description of the procurement:
โ€œTenders are sought for appointment to Framework Agreements for the Services (Lot 1) and Goods (Lot 2) associated with Unified Communications Equipment,...โ€    Show more
Award criteria
Quality criterion (name): Quality of Technical Solution
Quality criterion (weighting): 20%
Quality criterion (name): Methodology
Quality criterion (name): Customer Support
Quality criterion (weighting): 10%
Quality criterion (name): Reporting
Price (weighting): 40%
Scope of the procurement
Title: Supply of Telephones and associated hardware and software (multi-vendor).
Description
Description of the procurement:
โ€œTenders are sought for appointment to Framework Agreements for the Services (Lot 1) and Goods (Lot 2) associated with Unified Communications Equipment,...โ€    Show more

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 103-248521

Award of contract

1๏ธโƒฃ
Contract Number: 1
Lot Identification Number: 1
Title: Supply of Maintenance and Support Services for a PABX system (single-vendor).
Date of conclusion of the contract: 2020-09-14 ๐Ÿ“…
Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: Damovo Irl
National registration number: 93134
Postal address: Citylink Business Park
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: brian.dunne@damovo.com ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 157953.00
Highest offer: 157953.00

2๏ธโƒฃ
Contract Number: 2
Lot Identification Number: 2
Title: Supply of Telephones and associated hardware and software (multi-vendor).
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 31202.00
Highest offer: 83150.00

3๏ธโƒฃ
Contract Number: 3
Name and address of the contractor
Name: PlanNet21 Communications
National registration number: 8279849U
Postal address: 3200 Lake Drive
Postal code: Citywest Business Ca
Phone: +353 014611900 ๐Ÿ“ž
E-mail: naomi.mulchrone@plannet21.ie ๐Ÿ“ง
Fax: +353 014611901 ๐Ÿ“ 
URL: http://www.plannet21.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

4๏ธโƒฃ
Contract Number: 4
Name and address of the contractor
Name: Three Ireland (Hutchison) Ltd
National registration number: IE63369B2T
Postal address: 28-29 Sir John Rogersons Quay
Postal code: Dublin 2
Phone: +1 6095000 ๐Ÿ“ž
E-mail: ken.mcgrath@three.ie ๐Ÿ“ง
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

Complementary information
Review body
Postal town: Dublin
Postal code: Dublin 7
Source: OJS 2021/S 233-614448 (2021-11-26)