2025-09-17   ET2501 - Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Care Centre (Road Safety Authority (RSA))
****The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 01 October 2025 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information****The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer care centre as further described in the RFT documents attached to … View the procurement »
2025-06-27   TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC) (Electricity Supply Board ( ESB ))
The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and … View the procurement »
2023-11-29   Single Party Framework Agreement for the Provision of a UC Partner to Dublin City Council (Dublin City Council)
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of a UC Partner for a Microsoft Teams Telephony Solution for Dublin City Council (DCC) to include Design, Configuration, Implementation, Migration, Support, Maintenance, Professional Services and associated services. Please note that this project is subject to funding. For further information please refer to documentation available to download from … View the procurement »
2023-11-16   23/013 - A Multi Supplier Framework for the Provision of IT Infrastructure and Related Services (Gas Networks Ireland)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement that will provision for all IT infrastructure and related services across Networks Ireland, its subsidiaries and business units. It is the intention to appoint service providers to support the delivery of these requirements in the six area referenced below, each of which will constitute a separate lot Lot 1 – Enterprise Class Servers Lot 2 – Security Infrastructure Lot 3 – Desktop Devices … View the procurement »
2023-06-21   Tender for Provision of Media Monitoring Services (Irish Prison Service)
The Irish Prison service requires a range of media monitoring services across print, broadcast and digital media with reference to the Irish Prison Service. The media monitoring services shall be based on a list of key words provided by the contracting authority. View the procurement »
2021-08-06   Core ICT Infrastructure for Children's Health Ireland (Children Health Ireland (CHI))
The over-arching solution will encompass the delivery of a variety of technologies and services which are managed over time by a single successful vendor interalia : • The ability to optimise the delivery of core infrastructure. • Managed services as a principle across all deliveries. • Provision of technology and services which comprise of all application hosting, deployment and lifecycle management, data lifecycle management, systems lifecycle management, identity lifecycle management. • Provision of … View the procurement »
2021-07-05   Enhanced Telephony Solution (Fáilte Ireland-National Tourism Development Authority)
Fáilte Ireland requires the provision of an enhanced telephony solution to deliver Unified Communications using Microsoft Teams. This will allow Fáilte Ireland to replace all desk-based landline handsets with a system based on Microsoft Teams allowing staff to make outbound and receive inbound calls. The chosen system will provide a single management platform for all Fáilte Ireland telephone numbers and remove the ongoing need to support and maintain multiple, non-integrated phone systems. View the procurement »
2019-01-24   DCU-Request for Tenders for the Supply of a Unified Communications System (Education Procurement Service (EPS))
In summary, the goods comprise: To procure a communications and collaboration platform which supports “open standards” thereby allowing DCU to provide best in class services using a mix of new and existing technologies from a platform which has the capability to deliver future emerging communications, PBX, video conferencing and collaboration tools. View the procurement »
2018-12-14   Internet Protocol Telephony and Unified Communications (University College Dublin (UCD))
UCD wishes to appoint a competent organisation to (Lot 1) supply and install an Internet Protocol Telephony (IPT) and Unified Communications system including the support and maintenance and Lot 2: Session Initiation Protocol (SIP) trunk network services. Full details provided in the attached Invitation to tender document, available to download from www.etenders.gov.ie View the procurement »
2017-10-23   The provision of Customer Communications Services (Department of Social Protection)
The development of a strong visual communications outputs for the Department of Employment Affairs and Social Protection. View the procurement »
2017-03-08   A Multi Supplier Framework for the Provision of IT Infrastructure and Related Services (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement that will provision for all IT infrastructure and related services across Ervia, its subsidiaries and business units. It is the intention to appoint service providers to support the delivery of these requirements in the eight areas referenced below, each of which will constitute a separate lot. Lot 1 — Enterprise Class Servers; Lot 2 — Security Infrastructure; Lot 3 — Desktop Devices; Lot … View the procurement »
2015-05-06   Mutiple-Supplier Framework for Software Development Lifecycle Services for the Central Bank of Ireland (Central Bank of Ireland)
The Information Management and Technology Directorate (‘IMTD’) of the Central Bank is seeking to establish a multi-party framework agreement with several service providers for the provision of Software Development Lifecycle Services. The Successful Tenderer(s) shall be required to provide specifically-skilled project resources to the Central Bank as needs arise on individual projects, to work as part of a Central Bank project team. The skills required of appointed project resources shall vary depending … View the procurement »