TR3339-Technical and Professional Services to ESB Networkโs Smart Metering Operations Centre (SMOC)
Electricity Supply Board ( ESB )
The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and the delivery of smart electricity metering services. Experienced vendor resources and subject matter experts* (SME*) fill a number of SMOC roles supporting the key systems and services including, but not limited to, MDMS, HES, end-to-end data and service delivery, root cause analysis, reporting, testing, risk management and service management.
DeadlineThe time limit for receipt of tenders was 2025-07-30. The procurement was published on 2025-06-27.
Who? What?- โข Business transaction and personal business software development services โบ Facilities management software development services and software development services suite โบ Software development services suites
- โข Business transaction and personal business software development services โบ Sales, marketing and business intelligence software development services โบ Business intelligence software development services
- โข Business transaction and personal business software development services โบ Time accounting or human resources software development services โบ Enterprise resource planning software development services
- โข Communication and multimedia software development services โบ Communication software development services โบ Desktop communications software development services
- โข Communication and multimedia software development services โบ Communication software development services โบ IT software development services
- โข Communication and multimedia software development services โบ Communication software development services โบ Remote access software development services
- โข Computer support and consultancy services โบ Computer support services
- โข Computer-related management services โบ Office automation services
- โข Computer-related professional services โบ Development of service level agreements
- โข Document creation, drawing, imaging, scheduling and productivity software development services โบ Scheduling and productivity software development services โบ Project management software development services
- โข Document creation, drawing, imaging, scheduling and productivity software development services โบ Scheduling and productivity software development services โบ Scheduling software development services
- โข Helpdesk and support services โบ Systems support services
- โข Industry specific software development services โบ Compliance software development services
- โข Information systems or technology strategic review and planning services โบ Information systems or technology planning services
- โข Information systems or technology strategic review and planning services โบ Information systems or technology strategic review services
- โข Information systems or technology strategic review and planning services โบ Information technology services
- โข IT services: consulting, software development, Internet and support โบ Computer audit and testing services
- โข IT services: consulting, software development, Internet and support โบ Computer back-up and catalogue conversion services
- โข IT services: consulting, software development, Internet and support โบ Computer network services
- โข IT services: consulting, software development, Internet and support โบ Data services
- โข IT services: consulting, software development, Internet and support โบ Hardware consultancy services
- โข IT services: consulting, software development, Internet and support โบ Internet services
- โข Networking, Internet and intranet software development services โบ Networking software development services โบ License management software development services
- โข Programming services of packaged software products โบ Programming services of systems and user software
- โข Project management consultancy services โบ System implementation planning services
- โข Project management consultancy services โบ System quality assurance planning services
- โข Software maintenance and repair services โบ Maintenance of information technology software
- โข Software maintenance and repair services โบ Repair of information technology software
- โข Software-related services โบ Software configuration services
- โข Software-related services โบ Software consultancy services
- โข Software-related services โบ Software development services
- โข Software-related services โบ Software implementation services
- โข Software-related services โบ Software reproduction services
- โข Software-related services โบ Software supply services
- โข Software-related services โบ Software support services
- โข Systems analysis and programming services โบ Systems consultancy services
- โข Systems and technical consultancy services โบ Information technology requirements review services
- โข Systems and technical consultancy services โบ Software integration consultancy services
- โข Systems and technical consultancy services โบ System quality assurance assessment and review services
- โข Systems and technical consultancy services โบ System software acceptance testing consultancy services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-06-27 | Contract notice |
Contract notice (2025-06-27)
Object
Scope of the procurement
Title: TR3339-Technical and Professional Services to ESB Networkโs Smart Metering Operations Centre (SMOC)
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Description
Internal identifier:
Estimated value excluding VAT: 24 000 000 EUR ๐ฐ
Additional products/services:
Main site or place of performance: As per document issued with Tender ID:5997909
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 36 months
Maximum renewals: 2
Information about options
Options โ
Description of options: As per document issued with Tender ID:5997909
Title
Lot Identification Number:
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-30 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Tendering terms
Tenderers may submit more than one tender
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As per document issued with Tender ID:5997909
Conditions related to the contract
Contract performance conditions: As per document issued with Tender ID:5997909
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number:
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: fiona.farrell@esb.ie ๐ง
Phone: 017027005 ๐
URL: https://www.esb.ie ๐
Address of the buyer profile: https://www.esb.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5997909 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5997909 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: As per document issued with Tender ID:5997909
Source: OJS 2025/S 122-420893 (2025-06-27)
Object
Scope of the procurement
Title: TR3339-Technical and Professional Services to ESB Networkโs Smart Metering Operations Centre (SMOC)
Short description:
The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and the delivery of smart electricity metering services. Experienced vendor resources and subject matter experts* (SME*) fill a number of SMOC roles supporting the key systems and services including, but not limited to, MDMS, HES, end-to-end data and service delivery, root cause analysis, reporting, testing, risk management and service management.
Show more
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Description
Internal identifier:
0
Estimated value excluding VAT: 24 000 000 EUR ๐ฐ
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 36 months
Maximum renewals: 2
Information about options
Options โ
Description of options: As per document issued with Tender ID:5997909
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-30 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Tendering terms
Tenderers may submit more than one tender
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As per document issued with Tender ID:5997909
Conditions related to the contract
Contract performance conditions: As per document issued with Tender ID:5997909
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number:
ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: fiona.farrell@esb.ie ๐ง
Phone: 017027005 ๐
URL: https://www.esb.ie ๐
Address of the buyer profile: https://www.esb.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5997909 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5997909 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: As per document issued with Tender ID:5997909
Source: OJS 2025/S 122-420893 (2025-06-27)
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