Procurements: Development of service level agreements
7 archived procurements
Development of service level agreements have been procured by organizations such as Central Remedial Clinic (Clontarf), Central Statistics Office, and Courts Service.
- IT services: consulting, software development, Internet and support (>20 new procurements)
- Computer-related services (9)
- Computer-related professional services (2)
- Development of service level agreements ⬅️
Recent procurements of development of service level agreements in Ireland
2025-06-27
TR3339-Technical and Professional Services to ESB Network’s Smart Metering Operations Centre (SMOC) (Electricity Supply Board ( ESB ))
The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and … View the procurement »
The Contracting Entity intends to procure a single supplier framework agreement for the provision of Technical and Professional Services to support the ESBN SMOC. At present SMOC has a requirement for approximately 40 resources in total. Approximately 14 vendor resources are currently required. Vendor resources are required to fill a variety of expert and specialist roles. These roles relate to the technical, process, service and business activities needed to support the operation of the AMI system and … View the procurement »
2024-07-18
CFT for the Provision of a Security Incident and Event Management (SIEM) and Security Operations Centre (SOC) as a... (Central Statistics Office)
CFT for the Provision of a Security Incident and Event Management (SIEM) and Security Operations Centre (SOC) as a Service for the Central Statistics Office View the procurement »
CFT for the Provision of a Security Incident and Event Management (SIEM) and Security Operations Centre (SOC) as a Service for the Central Statistics Office View the procurement »
2020-10-05
Provision of a Services Agreement for the Provision of Cash and Coin Collection, and Processing (Louth County Council)
Louth County Council invites tenders to this request for tenders from economic operators for the provision of the services as described in Appendix 1 to this RFT. The services comprise the provision of cash and collection service and processing for Louth Local Authorities. View the procurement »
Louth County Council invites tenders to this request for tenders from economic operators for the provision of the services as described in Appendix 1 to this RFT. The services comprise the provision of cash and collection service and processing for Louth Local Authorities. View the procurement »
2017-07-25
A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services. View the procurement »
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services. View the procurement »
2013-05-13
Managed ICT Helpdesk and Support (Central Remedial Clinic (Clontarf))
The Central Remedial Clinic invites tender submissions for the delivery of managed ICT helpdesk and support services for the CRC in seven locations in Ireland. View the procurement »
The Central Remedial Clinic invites tender submissions for the delivery of managed ICT helpdesk and support services for the CRC in seven locations in Ireland. View the procurement »
2007-02-06
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and... (Courts Service)
Title attributed to the contract by the contracting authority: Managed IT Infrastructure Support Services defined through a three Tier service catalogue. The object of the contract is to provide the contracting authority with a range of information technology support services for its production and non production environments including (a) desktop operating system and productivity software support (b) Network support (WAN and LAN), ( c) Support of Biztalk environments and integration hubs (d) Courtroom … View the procurement »
Title attributed to the contract by the contracting authority: Managed IT Infrastructure Support Services defined through a three Tier service catalogue. The object of the contract is to provide the contracting authority with a range of information technology support services for its production and non production environments including (a) desktop operating system and productivity software support (b) Network support (WAN and LAN), ( c) Support of Biztalk environments and integration hubs (d) Courtroom … View the procurement »
2006-06-08
Computer and related services (Office of the Houses of the Oireachtas)
Title attributed to the contract by the contracting authority: Supply of IT Services. The requirement is for the provision and support of IT services to the Members of both Houses of the Irish Parliament (Dáil Éireann and Seanad Éireann) and recognised Political Party Staff. The Members are distributed across the whole of the Republic of Ireland and fall within geographical areas in line with their constituencies. In addition, Members have the option of maintaining a location within Leinster House … View the procurement »
Title attributed to the contract by the contracting authority: Supply of IT Services. The requirement is for the provision and support of IT services to the Members of both Houses of the Irish Parliament (Dáil Éireann and Seanad Éireann) and recognised Political Party Staff. The Members are distributed across the whole of the Republic of Ireland and fall within geographical areas in line with their constituencies. In addition, Members have the option of maintaining a location within Leinster House … View the procurement »