Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Courts Service

Title attributed to the contract by the contracting authority: Managed IT Infrastructure Support Services defined through a three Tier service catalogue. The object of the contract is to provide the contracting authority with a range of information technology support services for its production and non production environments including (a) desktop operating system and productivity software support (b) Network support (WAN and LAN), ( c) Support of Biztalk environments and integration hubs (d) Courtroom technology support, (e) Lotus Notes (5.0.8 and 7.0.1), UNIX (Sun Solaris) and database (Oracle) administration and support (f) Service desk and service anagement services including asset and licence management services, (g) hardware maintenance and support services, (h) ecurity services (i) project support services (j) disaster recovery services (k) management support in relation to the management of third party suppliers and service providers and (l) provision of additional services and skill sets on a draw down basis. Further information and additional documentation relating to this notice may be available on the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=45098.

Deadline

The time limit for receipt of tenders was 2007-03-30. The procurement was published on 2007-02-06.

Who? What? Where?
Procurement history
Date Document
2007-02-02 Contract notice
2007-02-15 Additional information
2008-01-18 Contract award notice
Contract notice (2007-02-02)
Object
Scope of the procurement
Title: Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Full text:
โ€œTitle attributed to the contract by the contracting authority: Managed IT Infrastructure Support Services defined through a three Tier service catalogue....โ€    Show more
Place of performance
ie000 ๐Ÿ™๏ธ
Notice metadata
Document type: Contract notice
Nature of contract: Service contract
Regulation: European Communities, with participation by GATT countries
Original language: English ๐Ÿ—ฃ๏ธ

Procedure
Procedure type: Open procedure
Award criteria
The most economic tender
Type of bid: Not defined
Awarding authority type: Ministry or any other national or federal authority
Main activity: General public/services O - Other

Contracting authority
Identity
Awarding authority name: Courts Service
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact
Internet address: www.courts.ie ๐ŸŒ

Reference
Dates
Publication date: 2007-02-06 ๐Ÿ“…
Date received: 2007-02-02 ๐Ÿ“…
Date dispatched: 2007-02-02 ๐Ÿ“…
Submission deadline: 2007-03-30 ๐Ÿ“…
Identifiers
Notice number (legacy): 30258-2007
OJ-S issue: 25/2007

Object
Common procurement vocabulary (CPV)
Code: Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment ๐Ÿ“ฆ
Code: Maintenance and repair of computer equipment ๐Ÿ“ฆ
Code: Maintenance and repair of data network equipment ๐Ÿ“ฆ
Code: Maintenance of data network equipment ๐Ÿ“ฆ
Code: Repair of data network equipment ๐Ÿ“ฆ
Code: Maintenance and repair of information technology equipment ๐Ÿ“ฆ
Code: Maintenance of information technology equipment ๐Ÿ“ฆ
Code: Repair of information technology equipment ๐Ÿ“ฆ
Code: Repair and maintenance services of personal computers ๐Ÿ“ฆ
Code: Repair services of personal computers ๐Ÿ“ฆ
Code: Maintenance services of personal computers ๐Ÿ“ฆ
Code: Maintenance and repair of computer peripherals ๐Ÿ“ฆ
Code: Maintenance of computer peripherals ๐Ÿ“ฆ
Code: Repair of computer peripherals ๐Ÿ“ฆ
Code: Support services of personal computers ๐Ÿ“ฆ
Code: System maintenance services ๐Ÿ“ฆ
Code: Preventive maintenance services ๐Ÿ“ฆ
Code: Maintenance services of telecommunications equipment ๐Ÿ“ฆ
Code: Electronic mail services ๐Ÿ“ฆ
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Code: Information technology services ๐Ÿ“ฆ
Code: Project management consultancy services ๐Ÿ“ฆ
Code: System and support services ๐Ÿ“ฆ
Code: Disaster recovery services ๐Ÿ“ฆ
Code: Computer archiving services ๐Ÿ“ฆ
Code: Helpdesk and support services ๐Ÿ“ฆ
Code: Helpdesk services ๐Ÿ“ฆ
Code: Systems support services ๐Ÿ“ฆ
Code: Software-related services ๐Ÿ“ฆ
Code: Software support services ๐Ÿ“ฆ
Code: Data network management and support services ๐Ÿ“ฆ
Code: Data network support services ๐Ÿ“ฆ
Code: Data network management services ๐Ÿ“ฆ
Code: Data storage services ๐Ÿ“ฆ
Code: Database services ๐Ÿ“ฆ
Code: Computer-related services ๐Ÿ“ฆ
Code: Computer-related management services ๐Ÿ“ฆ
Code: Network management software services ๐Ÿ“ฆ
Code: Development of service level agreements ๐Ÿ“ฆ
Source: OJS 2007/S 025-030258 (2007-02-02)
Additional information (2007-02-15)
Object
Notice metadata
Document type: Additional information

Contracting authority
Contact
Internet address: msitt@courts.ie ๐Ÿ“ง

Reference
Dates
Publication date: 2007-02-17 ๐Ÿ“…
Date received: 2007-02-15 ๐Ÿ“…
Date dispatched: 2007-02-15 ๐Ÿ“…
Identifiers
Notice number (legacy): 40350-2007
OJ-S issue: 34/2007
Refers to notice: 30258-2007
Source: OJS 2007/S 034-040350 (2007-02-15)
Contract award notice (2008-01-18)
Object
Notice metadata
Document type: Contract award
Regulation: European Communities, with participation by GPA countries

Procedure
Procedure type: Contract awards
Type of bid: Not applicable

Reference
Dates
Publication date: 2008-01-22 ๐Ÿ“…
Date received: 2008-01-18 ๐Ÿ“…
Date dispatched: 2008-01-18 ๐Ÿ“…
Identifiers
Notice number (legacy): 16928-2008
OJ-S issue: 14/2008

Object
Award details
Awarded contract: NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN AWARDED: Fujitsu Services Limited, 26 Finsbury Square, UK-London EC2A 1SL. E-mail: marketing.ireland@ie.fujitsu.com. Tel. (353) 18 13 60 00. URL: http://ie.fujitsu.com. Fax (353) 18 13 61 00.
Source: OJS 2008/S 014-016928 (2008-01-18)