2023-06-22   ENQEIR842 - Splunk SIEM Support and Licencing Partner (EirGrid plc)
EirGrid has a requirement for a Splunk SIEM Support and Licencing Partner. The partner will be expected to cover all the following but not limited to: Licence renewal services, provide additional licence services, provide Splunk Infrastructure and platform support services, provide application, and add on support services, platform migration support services, provide support for both on premises and cloud deployments of Splunk SIEM, provide annual health check reviews and an ability to provide … View the procurement »
2022-08-22   Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services... (Department of Agriculture, Food and the Marine)
An improved CRM will enhance service delivery to all external/internal customers and mitigate reputational risks to DAFM as follows: •Enhanced integration of systems will reduce duplication of calls •One system, one message – assurance of a cohesive message being relayed to customers. •Improved customer access to data in relation to scheme applications, herd data etc •Improved monitoring of customer queries especially at peak application/payment times. •Improved inter connectivity to other compatible … View the procurement »
Mentioned suppliers: Codec-dss Limited - T/A Codec
2022-07-18   21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water (Irish Water)
21/044 - Single Supplier Framework for the provision of IT Support, Maintenance and Development Services to Irish Water View the procurement »
Mentioned suppliers: IBM Ireland Limited
2022-07-04   Software licensing, subscriptions and renewals (Citizens Information Board)
Provision of software licensing, subscriptions and renewals of software licenses for the Citizens Information Board. View the procurement »
Mentioned suppliers: Micromail Limited
2021-04-29   Provision of Patient Privacy Intelligence Software Solution (St James's Hospital)
St James’s Hospital Board herein known as the Contracting Authority (CA) invites applications from suitably qualified and experienced interested parties for the Provision of Patient Privacy Intelligence Software Solution. St James’s Hospital is seeking to partner with a provider that can provide a patient privacy intelligence software solution. The Patient Privacy Intelligence (PPI) software will be used to detect and prevent threats such as compromised user credentials, rogue insider attacks and … View the procurement »
2021-04-28   PQQ GPS Telemetry Solutions and Related Services for Coillte Establishment (Coillte CGA)
Request to participate in a competitive dialogue to award a single party framework agreement for the provision of innovative GPS telemetry solutions and related services for Coillte Establishment and Engineering Businesses. To access the tender documentation/questionnaire for this competition please log on to Coillte’s Supplier Management System (SMS) – Proactis Portal by going to (http://www.coillte.ie/), click on ‘Our Business’, ‘Forestry’, ‘Suppliers’, ‘SMS Portal’, or use the link below: LINK to SMS … View the procurement »
2019-10-24   Provision of Technical and Cloud Advisory, Systems Integration and Support Services (National Transport Authority)
The scope of this tender covers the provision of technical and cloud advisory, systems integration and support services across multiple business units and associated IT deployments within the authority. Details of the particular service requirements are set out in Section 3.3 of the request for tenders under the following headings: — analysis requirements, — planning and design requirements, — implementation requirements, — support and assistance requirements, — key technical component requirements, — … View the procurement »
Mentioned suppliers: Zarrdia Ltd
2019-07-22   Single Party Framework for the provision of an Enterprise CRM solution for Limerick City and County Council, Kildare... (Limerick City and County Council)
Limerick City and County Council, Kildare County Council, and Meath County Council, as the lead authorities in the national SugarCRM Working Group, have been running their operations on their respective instances of a common SugarCRM CE platform for approximately 6 years. The 3 local authorities are now at a point where they would like to upgrade their CRM platforms to an enterprise-standard CRM product for better compliance with data protection legislation and the GDPR. This Request for Tender (RFT) … View the procurement »
2019-03-19   Licensing, Subscriptions, Renewal of Software, Management and Monitoring of Software and Associated Services (Pobal)
Licensing, subscriptions, renewal of software, management and monitoring of software and associated services. View the procurement »
Mentioned suppliers: Micromail
2018-09-07   Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a... (Department of Agriculture, Food and the Marine)
Supply, installation and configuration of a Customer Relationship Management (CRM) solution that incorporates a centralised Customer Engagement Contact Centre (CECC) facility. View the procurement »
Mentioned suppliers: Codec-dss Limited - T/A Codec
2018-06-08   Provision of Onsite Executive Resources (National Transport Authority)
The scope of this tender covers the provision of various project and operational support roles with the NTA. The competencies of the resources anticipated under this contract would equate generally to the Executive officer, Higher executive officer and, occasionally, Assistant principle grades in the Civil service to offer business and policy support as executive assistants, business analysts, project managers, licensing co-ordinators, finance, ICT and communications specialists. The types of roles … View the procurement »
Mentioned suppliers: Ernst and Young
2018-04-19   Provision of a SugarCRM solution to Limerick City and County Council’s Housing Assistance Payment Shared Services Centre (Limerick City and County Council)
Limerick City and County Council (LCCC) operates the Housing Assistance Payment (HAP) Shared Services Centre (SSC) on behalf of 31 local authorities and the Dublin Regional Homeless Executive (DRHE). This national customer contact and financial transactional Shared Service for HAP was awarded to LCCC in 2016 following a tendering process. The HAP project went national on 1.3.2017. This Request for Tender (RFT) covers the provision of SugarCRM Enterprise Edition licenses and professional and support … View the procurement »
Mentioned suppliers: Provident CRM Limited
2017-09-18   Provision of Software Licence (Citizens Information Board)
Provision of Software Licences to the Citizens Information Board. View the procurement »
2015-05-06   Mutiple-Supplier Framework for Software Development Lifecycle Services for the Central Bank of Ireland (Central Bank of Ireland)
The Information Management and Technology Directorate (‘IMTD’) of the Central Bank is seeking to establish a multi-party framework agreement with several service providers for the provision of Software Development Lifecycle Services. The Successful Tenderer(s) shall be required to provide specifically-skilled project resources to the Central Bank as needs arise on individual projects, to work as part of a Central Bank project team. The skills required of appointed project resources shall vary depending … View the procurement »
2014-10-23   Request for Proposals for the Provision of Microsoft Licences and related services to the National Treasury Management Agency (National Treasury Management Agency (NTMA))
Request for Proposals for the Provision of Microsoft Licences and related services to the National Treasury Management Agency. Please see attached RFP for further information. View the procurement »
Mentioned suppliers: Micromail Limited
2014-03-14   T.007/2014 - An Garda Síochána invites tenders from authorised Microsoft Licence Resellers for the purchase of... (An Garda Síochána)
The objective for An Garda Síochána in undertaking this procurement process is to upgrade from Windows XP to Windows 7. In this regard the details below, sets out the current position and the requirement for moving to a Windows 7 Environment. 1.2.1 AN GARDA SÍOCHÁNA ROADMAP — Windows 7 Desktop Upgrade There are 14 000 users across the entire Garda organisation Currently 6 640 desktops running Windows XP Enterprise. 4 740 desktops will be replaced by new Desktops — Each of which will be purchased with an … View the procurement »
2013-12-20   RS 2014 01 - Tender for a computer system to support the Regulatory Service of the Radiological Protection Institute... (Radiological Protection Institute of Ireland)
The Regulatory Service of the Radiological Protection Institute of Ireland invites tenders from suppliers to supply, install, design, configure, test, implement and support a suitable information system for the business. View the procurement »
2012-05-14   Framework agreement for consultancy support for enhancing the driver licensing system in Ireland (Road Safety Authority (RSA))
Contract for entry into a framework agreement for provision of consultancy support for the enhancement of the driver licensing system adopted in Ireland and other related services. Services to be delivered within the framework agreement will include: the design and development of enhancements to the existing driver licensing system; support and maintenance of the enhanced driver licensing system; and the provision of associated services as set out in the request for tender. Note: to register your … View the procurement »
2011-02-09   Framework for the provision of software asset management servives (Department of Finance)
Framework for the provision of software asset management servives (analysis of software and support requirements). Note: to register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=198413. The awarding authority has indicated that it will accept electronic responses to this notice via a "tender submission postbox" facility. Further details of this facility are available at … View the procurement »