Provision of a SugarCRM solution to Limerick City and County Council’s Housing Assistance Payment Shared Services Centre

Limerick City and County Council

Limerick City and County Council (LCCC) operates the Housing Assistance Payment (HAP) Shared Services Centre (SSC) on behalf of 31 local authorities and the Dublin Regional Homeless Executive (DRHE). This national customer contact and financial transactional Shared Service for HAP was awarded to LCCC in 2016 following a tendering process. The HAP project went national on 1.3.2017. This Request for Tender (RFT) covers the provision of SugarCRM Enterprise Edition licenses and professional and support services to the HAP SSC. Please refer to the attached RFT document for detailed information.

Deadline
The time limit for receipt of tenders was 2018-05-21. The procurement was published on 2018-04-19.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:

• Provident CRM Limited

Who?

• Limerick City and County Council

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2018-04-19	Contract notice
2018-08-15	Contract award notice

Contract notice (2018-04-19)
Object
Scope of the procurement
Title: License management software package
Short description:
“Limerick City and County Council (LCCC) operates the Housing Assistance Payment (HAP) Shared Services Centre (SSC) on behalf of 31 local authorities and the...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: License management software package 📦
Additional CPV: License management software development services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Limerick City and County Council
Postal address: Merchant's Quay
Postal code: Co. Limerick
Postal town: Limerick
Contact
Internet address: https://www.limerick.ie/council 🌏
E-mail: catherine.rohan@limerick.ie 📧
Phone: +353 61556636 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=127880&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=127880&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-04-19 📅
Submission deadline: 2018-05-21 📅
Publication date: 2018-04-21 📅
Identifiers
Notice number: 2018/S 078-174210
OJ-S issue: 78
Additional information

“Please refer to the attached Request for Tender (RFT) document.”
Source: OJS 2018/S 078-174210 (2018-04-19)

Contract award notice (2018-08-15)
Object
Scope of the procurement
Total value of the procurement: 2 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Mixed

Contracting authority
Identity
Postal code: Co Limerick

Reference
Dates
Date dispatched: 2018-08-15 📅
Publication date: 2018-08-17 📅
Identifiers
Notice number: 2018/S 157-360480
Refers to notice: 2018/S 078-174210
OJ-S issue: 157
Additional information

“Please refer to the Request for Tender (RFT) document.”
Source: OJS 2018/S 157-360480 (2018-08-15)

New procurements in related categories 🆕

Software package and information systems (>20 new procurements!)

Networking, Internet and intranet software package (3)

Networking software package (2)