2022-08-22   Microsoft Dynamics 365 Customer Relationship Management system and Chatbot Microsoft PVA, Omnichannel, Services... (Department of Agriculture, Food and the Marine)
An improved CRM will enhance service delivery to all external/internal customers and mitigate reputational risks to DAFM as follows: •Enhanced integration of systems will reduce duplication of calls •One system, one message – assurance of a cohesive message being relayed to customers. •Improved customer access to data in relation to scheme applications, herd data etc •Improved monitoring of customer queries especially at peak application/payment times. •Improved inter connectivity to other compatible … View the procurement »
Mentioned suppliers: Codec-dss Limited - T/A Codec

2021-02-01   Manager of Managers Solution (Iarnrod Eireann-Irish Rail)
Iarnród Éireann (IÉ) is seeking to implement a network resource management hardware and software platform. The applications front end will exist in a Network Maintenance Centre (NMC) environment. The solution backend will exist in a data centre type environment. The system will co-exist in a heterogeneous, multi-vendor environment and will be implemented in the role of parent NMS and primary interface for NMC staff who work in the Network supervisory Role The current NMC Operation consists of staff in … View the procurement »
Mentioned suppliers: Enghouse Networks UK limited

2020-07-28   Two-Phase Multi-Supplier Framework Agreement for Low Cost, Retro-fit, End-to-End, Internet of Things (IoT) Solutions... (Dublin City Council)
Dublin City Council manages approximately 140 ring buoys in Dublin. Unfortunately, approximately 15 of these ring buoys go missing/are stolen every week. This problem exists across all 31 local authorities’ areas in Ireland, 18 of which manage coastal water safety and all of which manage inland water safety. Dublin City Council's Water Safety Officer and Water Safety Ireland are jointly responsible for the monitoring and maintenance of the ring buoys in Dublin City. Inspectors visit each ring buoy … View the procurement »
Mentioned suppliers: Civic Integrated Solutions Ltd Msemicon Teoranta RE:SURE Intelligence Ltd ZiggyTec Ltd

2019-01-24   DCU-Request for Tenders for the Supply of a Unified Communications System (Education Procurement Service (EPS))
In summary, the goods comprise: To procure a communications and collaboration platform which supports “open standards” thereby allowing DCU to provide best in class services using a mix of new and existing technologies from a platform which has the capability to deliver future emerging communications, PBX, video conferencing and collaboration tools. View the procurement »
Mentioned suppliers: Damovo Irl

2018-07-02   LEE474F TCD RFT FWA IOT End Devices (Education Procurement Service (EPS))
In summary, the Goods comprise: The provision of Tenders for LoRaWAN compatible end devices (aka sensors). The Framework Agreement has the objective of maximising discounts and providing for reductions in administrative and transactions costs for providers and Framework Clients. The management of the Framework will focus on achieving high quality service and best price points to deliver overall value for money. View the procurement »

2018-06-06   Supply, delivery, installation, commissioning and annual support of Voice Communication and Control Systems for IAA (Irish Aviation Authority)
The IAA has a requirement for the supply, delivery, installation, commissioning, maintenance and annual support of a Main Voice Communication and Control System for Dublin, Cork, and Ballycasey and as options, Shannon Tower, Ballycasey Contingency and Validation Facility (CVF) and an Engineering Test system as set out in Section 4.The installation will be in 2 separate phases. Phase One will include Dublin followed by Cork. Phase 2 will include Ballycasey and Shannon Tower. View the procurement »
Mentioned suppliers: Frequentis Ag

2017-11-03   National Dynamic Purchasing System for the Provision of- Aids and Appliances-Speech and Language Therapy Aids (Health Service Executive (HSE))
The HSE is issuing this request to participate (‘RTP’) in a Dynamic Purchasing System (hereafter ‘the DPS’) for the Provision of Speech and Language Therapy Aids (hereafter ‘Therapy Aids’) Community Funded Schemes (CFS) are an important component of the Health Services that are provided in the community. They play an important role in ensuring that members of the community have access to vital aids and appliances that are an essential support to their care plans and ensuring that the quality of life of … View the procurement »

2017-10-23   The provision of Customer Communications Services (Department of Social Protection)
The development of a strong visual communications outputs for the Department of Employment Affairs and Social Protection. View the procurement »
Mentioned suppliers: Creed Communications Limited Creed Communications Ltd

2017-08-11   Brighouse Bay Compressor Station Turbine Control System Upgrade (Units A-C) (Ervia)
The design, manufacture, delivery, installation, commissioning, performance evaluation, certification, maintenance and training in respect of safe use of gas turbine control systems and on package ancillaries. View the procurement »

2016-08-23   Multi Supplier Framework Agreement for Network Equipment and Associated Services (The Office of Government Procurement)
The requirements are for the provision, installation, configuration, implementation, support and maintenance of Network Equipment. View the procurement »
Mentioned suppliers: Abacus Systems Action Point Technology Agile Networks Ltd. ATS Group Limited Avaya International Sales Bootstrap Limited Bt Ireland Capita Managed IT Solutions Comsys Ltd Datapac Dimension Data Ireland Limited Ecom Solutions Eircom Exigent Networks Hewlett Packard HiberniaEvros Technology Group Kedington Limited Pfh Technology Vodafone Ireland

2015-01-30   Contract for the supply and maintenance if IP Telephony, Customer Contact Centre and Unified Communications (Waterford City and County Council)
Waterford City and County Council invites tenders from competent suppliers for the provision of an IP telephony, customer contact centre and unified communications solution. An associated maintenance contract will also be required. The contract will involve the supply, installation, testing, commissioning and support of a new IP Telephony System, Customer Contact Centre (to include integration to a CRM system) and Unified Communications system for its Main Office buildings at Waterford City and Dungarvan … View the procurement »

2015-01-05   Provision and Maintenance of a National Fire Alerting Communications System (Limerick City and County Council)
The national fire service is currently embarking on a complete upgrade to its ICT infrastructure. Munster Regional Communications System (Limerick City and County Council) on behalf of the Irish Fire Service is seeking to procure a new fire alerting communications system together with a 5 year maintenance provision for the system. New GD92 and MG4 (or recognized equivalent standard) outstation equipment to support the mobilisation and alerting of approximately 220 (full-time and retained) stations in … View the procurement »
Mentioned suppliers: Arqiva

2014-07-11   Framework (July 2014) - Kildare County Council's Framework Agreement for Traffic Control Equipment Supply and... (Kildare County Council)
Kildare County Council proposes to establish and operate a Framework Agreement for Traffic Control Equipment Supply & Installation. The proposed works includes but is not limited to: — Supply & installation of traffic control equipment including traffic signal equipment, pedestrian crossing traffic signal equipment (Pelican, Toucan, Pegasus and Zebra), electronic bollards, belisha beacons, controllers, in-station equipment, cycle counting, red light detection cameras, traffic counting and classifying … View the procurement »

2014-06-16   2014P017 - Delivery of North Wall Quay Technologies for Central Bank of Ireland (Central Bank of Ireland)
The purpose of this PQQ exercise is to assist the Central Bank of Ireland in evaluating potential vendors who can provide responses to either or both of the following options: View the procurement »

2014-05-06   A15/3451/ROF20/14 - Rapidly Deployable Scalable Modular ICT Systems (Defence Forces Ireland)
The Defence Forces wish to tender for Rapidly Deployable Scalable Modular ICT Systems, Ancillaries and Spares, Duration of Contract will be for 3 years with a option to extend for extra 2 years 1 + 1. View the procurement »

2013-12-12   Kildare County Council's Framework Agreement for Traffic Control Equipment Supply and Installation (Kildare County Council)
Kildare County Council proposes to establish and operate a Framework Agreement for Traffic Control Equipment Supply and Installation. Details of the requirements and procedures are included in the attached documents. View the procurement »

2011-11-08   School transport system (Bus Eireann/Irish Bus)
The Contracting Authority proposes awarding a contract for the provision of a school transport system. The main functionality of the system required are per pre-qualification questionnaire document. Note: To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=336512. View the procurement »

2011-07-27   Supply of: main voice communications & control, voice record & replay and radio broadcast systems (Irish Aviation Authority)
Supply, delivery, installation, commissioning & maintenance of the following systems: 1) Main voice communication & control system, (VCCS); 2) Voice record and replay system (VRRS); 3) Radio broadcast system (RBS). Candidates can tender for 1 or more of the above. Note: To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=275062. View the procurement »
Mentioned suppliers: Data Edge Ltd Schmid Telecom Ag Sigma Wireless Communications