Managed Business Process Services to Support SEAI Programmes

Contract notice (2024-01-08)
Object
Scope of the procurement
Title: Managed Business Process Services to Support SEAI Programmes
Short description:
“The objective of this Request For Tender is to identify a suitably skilled and experienced multi-disciplined customer and business process services provider...”    Show more
Type of contract: services
Products/services: Helpdesk services 📦
Estimated value excluding VAT: 37 000 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“The objective of this Request For Tender is to identify a suitably skilled and experienced multi-disciplined customer and business process services provider...”    Show more
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security 📦
Additional products/services: Customer services 📦
Additional products/services: Business and management consultancy and related services 📦
Additional products/services: Business and management consultancy services 📦
Additional products/services: Systems support services 📦
Additional products/services: Office-support services 📦
Additional products/services: Call centre 📦
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure ✅
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-02-12 12:00:00 📅
Conditions for opening of tenders: 2024-02-12 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2886315
Languages in which tenders or requests to participate may be submitted: English 🗣️

Legal, economic, financial and technical information
Conditions for participation
List and brief description of rules and criteria:
“Please refer to Section 3.2 of the CfT”

Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number: Not applicable
Postal address: Three Park Place, Upper Hatch Street, Dublin 2
Postal code: D02FX65
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: aisling.hall@seai.ie 📧
Phone: +353 (0) 1 8082100 📞
Address of the buyer profile: https://www.seai.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Environment
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=2886315 🌏
Participation URL: https://www.etenders.gov.ie/epps/eawarding/showTenderList.do?resourceId=2886315 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2024/S 007-015938 (2024-01-08)