A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service.
See attached documentation for additional information.
Deadline
The time limit for receipt of tenders was 2021-08-16.
The procurement was published on 2021-06-21.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Teagasc ICT Managed Service
C2475
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support,...”
Short description
A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service.
See attached documentation for additional information.
Show more
Estimated value excluding VAT: EUR 4 000 000 💰
A single party framework for the supply of ICT managed services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service.
See attached documentation for additional information.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 4 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: Description of renewals:
2 x 12-months further renewals subject to performance.
Procedure Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Previous publication concerning this procedure: 2021/S 072-183526
Time limit for receipt of tenders or requests to participate: 2021-08-16
14:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Conditions for opening of tenders: 2021-08-16
14:00 📅
Complementary information Review body
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2021/S 121-319858 (2021-06-21)
Contract award notice (2022-01-17) Object Scope of the procurement
Short description:
“A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support,...”
Short description
A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, and Back Office infrastructure management, operated under a single managed service.
See attached Documentation for Additional Information.
Show more
Total value of the procurement (excluding VAT): EUR 4620341.29 💰
Description
Description of the procurement:
“A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support,...”
Description of the procurement
A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, and Back Office infrastructure management, operated under a single managed service.
See attached Documentation for Additional Information.
Show more Award criteria
Quality criterion (name): Technical Merit of Proposal
Quality criterion (weighting): 40
Quality criterion (name): Proposals for ongoing proactive service improvements
Quality criterion (weighting): 20
Quality criterion (name): Implementation/Transition plan
Quality criterion (weighting): 5
Price (weighting): 35
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2021/S 121-319858
Award of contract
1️⃣
Contract Number: 1
Title: Teagasc ICT Managed Service
Date of conclusion of the contract: 2021-11-03 📅
Information about tenders
Number of tenders received: 5
Number of tenders received by electronic means: 5
Name and address of the contractor
Name: IT Alliance Group
National registration number: IE 8257743 E
Postal address: 12C Joyce Way, Park West Business Park
Postal town: Dublin
Postal code: Dublin 12
Country: Ireland 🇮🇪
Phone: +353 879804567📞
E-mail: marie.mccarthy@italliancegroup.com📧
Region: Éire/Ireland🏙️
URL: http://www.italliancegroup.com🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 4620341.29 💰
Source: OJS 2022/S 015-034952 (2022-01-17)