2023-03-21   E-Communications Campaign Management Service and Contact Centre Support (Fáilte Ireland-National Tourism Development Authority)
As the National Tourism Development Authority, Fáilte Ireland supports the tourism industry through the provision of business services designed to improve the performance of tourism businesses and grow the tourism economy. These services are varied and include business development supports, training, sectoral and tourism information, events, market insights, grants and financial supports and industry standards targeting a large base of B2B ‘clients’, comprised of Irish tourism businesses and … View the procurement »
Mentioned suppliers: Fexco Limited

2022-04-06   The Provsion of Contact Management Services (Competition and Consumer Protection Commission (CCPC))
The Contracting Authority hereby invites experienced Service Providers to submit tenders in respect of the provision of Contact Management Services (the “Services”) as specified in Schedule 1, in accordance with this request for tenders (“RFT”). The purpose of this RFT is: (a) to set out the terms and conditions of the Competition to select a suitable economic operator to provide the Services; (b) to provide the form of Contract for the provision of the Services; and (c) to invite interested parties to … View the procurement »
Mentioned suppliers: Fexco Limited

2022-02-03   Multi Supplier Framework Agreement for the provision of Business, Management and ICT Consultancy Services (The Office of Government Procurement)
The Contracting Authority invites tenders (“Tenders”) from economic operators (“Tenderers”) for appointment to a multi-supplier framework agreement (the “Framework Agreement”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”). In summary, the Services comprise: Business, Management and ICT Consultancy Services are considered to be those services provided by independent persons (be they individuals or business organisations), who individually or collectively use … View the procurement »
Mentioned suppliers: 4OC Ltd Accenture Limited Alpha Healthcare Ltd Andrews Duffy Aspira (AspiraCon Ltd., trading as Aspira) Backstop Consulting Limited BDO BDO Eaton Square Ltd BearingPoint Ireland Centigo Compass Informatics Ltd Crowe d-fine GmbH Deloitte Ireland LLP Economic and Social Research Institute Ergo Ernst & Young Expleo Technology Ireland Limited (formerly SQS) Fexco Limited Fitzpatrick associates Gartner Gate One Consulting Grant Thornton Hewlett Packard Enterprise Ireland Limited Hoban Management Consulting Ltd HYLMAN IBM Ireland Idiro Analytics Imprint Consulting Limited, Trading as Org Indecon International Consultants IT Alliance Group Kosi Corporation Limited Kpmg Leading Edge Group MAPS Ltd Mason Advisory Limited Mazars McKinsey & Company, Inc. Ireland McLaw and Associates Limited T/A... MCO Projects Limited Octavian Economics (pending incorporation) Pa Consulting Pathfinder Execution Ltd (A Sia Partners Company) PFH Technology Group Prospectus PTS Consulting Partners LLP PwC Red Hat Limited RedQuadrant Ltd. Risk & Resilience Ltd RSM Ireland Sonas Innovation Storm Technology Ltd Tata Consultancy Services The Project Foundry TSW The Sustainable Way Version 1 Vision Consulting Ltd. Ward Solutions Limited

2020-12-16   20/095 — Step 1 — Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland (Ervia)
Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s core values and sustainability ethos is paramount for Gas Networks Ireland. Gas Networks Ireland requires the provision of a multi-channel contact centre and associated administration services for business and domestic customers. As per PQQ Doc. View the procurement »
Mentioned suppliers: Fexco Limited