Recent procurements where the supplier ARI Services Europe Ltd [ARISE] is mentioned
2022-12-16Request for Tenders for provision of Customer Contact Management Services (Commission for Communications Regulation (ComReg),)
Request for Tenders (RFT) for provision of Customer Contact Management Services.
• ComReg is seeking a tenderer with a proven track record to provide a ComReg branded managed customer care service for consumers of electronic communications services (“ECS”) premium rate services (“PRS”), and Postal services
• In summary the service involves dealing with all consumer contacts (residential and business consumers) to ComReg and service provider contacts in relation to complaints raised with providers on …
View the procurement » Mentioned suppliers:ARI Services Europe Ltd [ARISE]
2016-08-04Customer Contact Management Services (Commission for Energy Regulation)
The Commission for Energy Regulation invites tenders to this Request for Tenders (‘RFT’) from economic operators for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise engaging a Customer Contact Management Service from a suitably qualified organisation. The renewed outsourcing of customer contact services is the purpose of this tender with its main requirement being that the successful Tenderer becomes the CER's 1 point of contact for …
View the procurement » Mentioned suppliers:ARI Services Europe Ltd [ARISE]