TR1710 - Supplier to provide Front-End Network and Element management application, Provision and Maintenance Services including migration from existing application

Electricity Supply Board ( ESB )

The Contracting Entity intends to procure a contract for the Front-End Network and Element management application, Provision and Maintenance Services including migration from existing application to replace the current Castlerock SNMP manager and upgrade to an improved version with multiple protocol capabilities including the SNMP V3 and APIs that will have increased functionality and reporting. It is proposed that the contract will be for supply, installation, migration from existing platform, and support of the new management application on ESB hosted on-prem datacentre infrastructure. General Objectives - Enhance Monitoring Capabilities: Implement a robust front-end interface that provides real-time insights and enhanced usability for NOC operators. - Improve Network Management: Integrate a comprehensive network management solution that supports efficient and reliable management of the telecommunications network and devices. - Ensure High Availability: The solution should be implemented in a hot standby configuration across two independent data centres to provide continuous service without interruption. - Integration: The new system must integrate seamlessly with existing infrastructure and applications to enhance rather than disrupt current operations Deliverables for the contract: - Front-End Interface: A user-friendly, scalable, and secure interface for real-time network monitoring and management. - Network Management Software: Advanced software tools for managing, reporting, configuring, and troubleshooting the telecommunications network and its components. - Integration and Migration Services: Services to ensure the new solutions integrate smoothly with existing systems and migrate from the current Castlerock manager to the new manager. - Installation and Configuration: Complete setup of the solutions in both data centres and an instance in the non-production environment including testing and final deployment. - Training Programs: Comprehensive training sessions for NOC staff on using the new front-end element and network management tools. - Documentation: Detailed user manuals and system documentation, including setup, configuration, and troubleshooting guides

Deadline

The time limit for receipt of tenders was 2024-11-04. The procurement was published on 2024-09-24.

Who? What? Where?
Procurement history
Date Document
2024-09-24 Contract notice
Contract notice (2024-09-24)
Object
Scope of the procurement
Title: TR1710 - Supplier to provide Front-End Network and Element management application, Provision and Maintenance Services including migration from existing application
Short description:
The Contracting Entity intends to procure a contract for the Front-End Network and Element management application, Provision and Maintenance Services including migration from existing application to replace the current Castlerock SNMP manager and upgrade to an improved version with multiple protocol capabilities including the SNMP V3 and APIs that will have increased functionality and reporting. It is proposed that the contract will be for supply, installation, migration from existing platform, and support of the new management application on ESB hosted on-prem datacentre infrastructure. General Objectives - Enhance Monitoring Capabilities: Implement a robust front-end interface that provides real-time insights and enhanced usability for NOC operators. - Improve Network Management: Integrate a comprehensive network management solution that supports efficient and reliable management of the telecommunications network and devices. - Ensure High Availability: The solution should be implemented in a hot standby configuration across two independent data centres to provide continuous service without interruption. - Integration: The new system must integrate seamlessly with existing infrastructure and applications to enhance rather than disrupt current operations Deliverables for the contract: - Front-End Interface: A user-friendly, scalable, and secure interface for real-time network monitoring and management. - Network Management Software: Advanced software tools for managing, reporting, configuring, and troubleshooting the telecommunications network and its components. - Integration and Migration Services: Services to ensure the new solutions integrate smoothly with existing systems and migrate from the current Castlerock manager to the new manager. - Installation and Configuration: Complete setup of the solutions in both data centres and an instance in the non-production environment including testing and final deployment. - Training Programs: Comprehensive training sessions for NOC staff on using the new front-end element and network management tools. - Documentation: Detailed user manuals and system documentation, including setup, configuration, and troubleshooting guides
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Type of contract: Services
Products/services: Network management software services 📦
Estimated value excluding VAT: 3 000 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier: 0
Additional products/services:
+ 20 more
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 36 months
Duration
Start date: 2025-03-03 📅
Description
Maximum renewals: 2
Information about options
Options ✅
Description of options:
At the date of issuing this PQQ it is envisaged that the term of the contract shall be for a period of 3 years with an option to extend for a further 2 years and a further 2 years by mutual agreement up to 7 years in total (3+2+2).
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Negotiated procedure with prior call for competition ✅
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-11-04 12:00:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tendering terms
Tenderers may submit more than one tender
A guarantee is required ✅
The contract has performance execution conditions ✅

Legal, economic, financial and technical information
Conditions for participation
List and brief description of rules and criteria: As outlined in the PQQ documents attached
Deposits and guarantees required: As outlined in the PQQ documents attached.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As outlined in the PQQ documents attached.
Conditions related to the contract
Contract performance conditions: As outlined in the PQQ documents attached.

Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: maja.luiza.pomohaczi@esbi.ie 📧
Phone: 017027005 📞
URL: https://www.esb.ie 🌏
Address of the buyer profile: https://www.esb.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=4370898 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4370898 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Source: OJS 2024/S 187-575618 (2024-09-24)
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