ICT Support Services Framework 2020

Environmental Protection Agency

The Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of service desk support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis.

Deadline
The time limit for receipt of tenders was 2020-07-23. The procurement was published on 2020-06-17.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-06-17 Contract notice
2020-10-13 Contract award notice
Contract notice (2020-06-17)
Contracting authority
Name and addresses
Name: Environmental Protection Agency
National registration number: N/a
Postal address: Johnstown Castle Estate, Headquarters, PO Box 3000
Postal town: Wexford
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Margaret Kinsella
Phone: +353 5360600 ๐Ÿ“ž
E-mail: m.kinsella@epa.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.epa.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168732&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168732&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title: ICT Support Services Framework 2020
Products/services: Software package and information systems ๐Ÿ“ฆ
Short description:
โ€œThe Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects...โ€    Show more
Estimated value excluding VAT: EUR 3 100 ๐Ÿ’ฐ
Information about lots
Tenders may be submitted for all lots

1๏ธโƒฃ
Scope of the procurement
Title: First Line IT Support
Title
Lot Identification Number: 1
Description
Additional products/services: Technical support services ๐Ÿ“ฆ
Additional products/services: Information technology services ๐Ÿ“ฆ
Additional products/services: System and support services ๐Ÿ“ฆ
Additional products/services: Systems support services ๐Ÿ“ฆ
Additional products/services: Maintenance of information technology software ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Computer-related management services ๐Ÿ“ฆ
Place of performance: South-East ๐Ÿ™๏ธ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: Co. Wexford.
Description of the procurement:
โ€œThe Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 100 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48

2๏ธโƒฃ
Scope of the procurement
Title: Second Line IT Support
Title
Lot Identification Number: 2
Description
Place of performance: Southern ๐Ÿ™๏ธ
Scope of the procurement
Estimated total value excluding VAT: EUR 3 100 000 ๐Ÿ’ฐ

3๏ธโƒฃ
Scope of the procurement
Title: Second Line Support Applications
Title
Lot Identification Number: 3
Scope of the procurement
Estimated total value excluding VAT: EUR 3 100 000 ๐Ÿ’ฐ

4๏ธโƒฃ
Scope of the procurement
Title: Second Line Support Legacy Applications
Title
Lot Identification Number: 4
Scope of the procurement
Estimated total value excluding VAT: EUR 3 100 000 ๐Ÿ’ฐ

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
โ€œAs detailed in the tender documentation available to download from www.etenders.gov.ieโ€
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-07-23 13:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Conditions for opening of tenders: 2020-07-23 13:00 ๐Ÿ“…
Conditions for opening of tenders (place): Wexford.

Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
URL: http://www.courts.ie ๐ŸŒ
Body responsible for mediation procedures
Name: High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Service from which information about the review procedure may be obtained
Name: Consult legal advisor
Postal town: As applicable
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 118-286028 (2020-06-17)
Contract award notice (2020-10-13)
Contracting authority
Name and addresses
Postal address: Headquarters
Postal town: Johnstown Castle Estate
Postal code: PO Box 3000

Object
Scope of the procurement
Products/services: Information technology services ๐Ÿ“ฆ
Short description:
โ€œThe Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects...โ€    Show more
Total value of the procurement (excluding VAT): EUR 3 100 000 ๐Ÿ’ฐ
Information about lots
This contract is divided into lots โœ…
Description
Description of the procurement:
โ€œThe Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects...โ€    Show more
Award criteria
Cost criterion (name): Combined daily rate
Cost criterion (weighting): 30 %

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 118-286028

Award of contract

1๏ธโƒฃ
Contract Number: 1
Lot Identification Number: 1
Title: First Line IT Support
Date of conclusion of the contract: 2020-09-02 ๐Ÿ“…
Information about tenders
Number of tenders received: 9
Number of tenders received by electronic means: 9
Name and address of the contractor
Name: Compass Informatics Ltd
National registration number: IE 263347
Postal address: Block 8, Blackrock Business Park, Carysfort Avenue, Bl
Postal town: County Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 12104580 ๐Ÿ“ž
E-mail: goriain@compass.ie ๐Ÿ“ง
Fax: +353 12789501 ๐Ÿ“ 
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.compass.ie ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 185.00
Highest offer: 475.00

2๏ธโƒฃ
Contract Number: 2
Name and address of the contractor
Name: Computer Technical Services Ltd
National registration number: IE6594775I
Postal address: Unit B Taurus Business Park, Tallaght
Postal town: Dublin
Phone: +353 14662000 ๐Ÿ“ž
E-mail: jerryc@comtech.ie ๐Ÿ“ง
Fax: +353 14524050 ๐Ÿ“ 
URL: http://www.comtech.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

3๏ธโƒฃ
Contract Number: 3
Name and address of the contractor
Name: Cpl
National registration number: 287278
Postal address: 8-34 Percy Place
Phone: +353 19476339 ๐Ÿ“ž
E-mail: kerri.morris@cpl.ie ๐Ÿ“ง
URL: http://www.Cpl.com ๐ŸŒ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

4๏ธโƒฃ
Contract Number: 4
Name and address of the contractor
Name: Dataworks Ltd
National registration number: IE 8226897
Postal address: Unit 4i, Six Cross Roads, Business Park, Water
Postal town: Waterford
Phone: +353 51878856 ๐Ÿ“ž
E-mail: brobinson@dataworks.ie ๐Ÿ“ง
URL: http://www.dataworks.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

5๏ธโƒฃ
Contract Number: 5
Name and address of the contractor
Name: Ergo
National registration number: IE6597876G
Postal address: 1st Floor, Block T, East Point Business
Postal town: Dublin 3
Phone: +353 18843213 ๐Ÿ“ž
E-mail: info@ergogroup.ie ๐Ÿ“ง
Fax: +353 18843201 ๐Ÿ“ 
URL: http://www.ergogroup.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

6๏ธโƒฃ
Contract Number: 6
Information about tenders
Number of tenders received from SMEs: 8
Name and address of the contractor
Name: Innovate Business Technology Ltd
National registration number: IE6427938W
Postal address: Innovation House, M11 Business Campus, Wexford
Postal town: Gorey
Phone: +353 539484118 ๐Ÿ“ž
E-mail: godonovan@innovate.ie ๐Ÿ“ง
URL: http://www.innovate.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

7๏ธโƒฃ
Contract Number: 7
Name and address of the contractor
Name: PnP Solutions
National registration number: 9660115f
Postal address: Unit 4 Rockfield Business Park, Co. Westmeath
Postal town: Moate
Phone: +353 906448806 ๐Ÿ“ž
E-mail: tom.egan@pnpsolutions.com ๐Ÿ“ง
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

8๏ธโƒฃ
Contract Number: 8
Name and address of the contractor
Name: Total ICT Services Ltd
National registration number: 413729
Postal address: ICT House, 5 Naas Road Industrial Park, Old Naas Road
Postal code: D12 HN44
Phone: +353 16209044 ๐Ÿ“ž
E-mail: don.scanlon@ictservices.ie ๐Ÿ“ง
Fax: +353 16209019 ๐Ÿ“ 
URL: http://www.ictservices.ie ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

9๏ธโƒฃ
Contract Number: 9
Lot Identification Number: 2
Title: Second Line IT Support
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 235.00

1๏ธโƒฃ0๏ธโƒฃ
Contract Number: 10
Name and address of the contractor
Name: Computer technical Services Ltd
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ1๏ธโƒฃ
Contract Number: 11
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ2๏ธโƒฃ
Contract Number: 12
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ3๏ธโƒฃ
Contract Number: 13
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ4๏ธโƒฃ
Contract Number: 14
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ5๏ธโƒฃ
Contract Number: 15
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ6๏ธโƒฃ
Contract Number: 16
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ7๏ธโƒฃ
Contract Number: 17
Lot Identification Number: 3
Title: Second Line Support Applications
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 275.00
Highest offer: 552.50

1๏ธโƒฃ8๏ธโƒฃ
Contract Number: 18
Name and address of the contractor
URL: http://www.cpl.com ๐ŸŒ
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

1๏ธโƒฃ9๏ธโƒฃ
Contract Number: 19
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ0๏ธโƒฃ
Contract Number: 20
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ1๏ธโƒฃ
Contract Number: 21
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ2๏ธโƒฃ
Contract Number: 22
Name and address of the contractor
Name: Speed-IT Ltd
National registration number: IE 4872376A
Postal address: Park House, Camolin Park, Camolin, Wexford
Postal town: Enniscorthy
Postal code: Y21 KT35
E-mail: oakes@speed-it.ie ๐Ÿ“ง
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ3๏ธโƒฃ
Contract Number: 23
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ4๏ธโƒฃ
Contract Number: 24
Lot Identification Number: 4
Title: Second Line Support Legacy Applications
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ
Lowest offer: 420.00
Highest offer: 590.00

2๏ธโƒฃ5๏ธโƒฃ
Contract Number: 25
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ6๏ธโƒฃ
Contract Number: 26
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ7๏ธโƒฃ
Contract Number: 27
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ8๏ธโƒฃ
Contract Number: 28
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

2๏ธโƒฃ9๏ธโƒฃ
Contract Number: 29
Information on value of the contract/lot (excluding VAT)
Currency code: EUR ๐Ÿ’ฐ

Complementary information
Body responsible for mediation procedures
URL: http://www.courts.ie ๐ŸŒ
Service from which information about the review procedure may be obtained
Postal town: Dublin
Source: OJS 2020/S 202-490885 (2020-10-13)