Request for Tenders (RFT) for the provision of Data Processing and Customer Services to the Strategic Banking Corporation of Ireland (SBCI)

Contract notice (2018-09-04)
Object
Scope of the procurement
Title: Call centre
Reference number: 2018PR061
Short description: Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Call centre 📦
Additional CPV: Data-processing services 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: National Treasury Management Agency (NTMA)
Postal address: Treasury Building, Grand Canal Street
Postal code: D02 XN96
Postal town: Dublin
Contact
Internet address: http://www.ntma.ie 🌏
E-mail: procurement@ntma.ie 📧
Phone: +353 12384000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134482&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134482&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-09-04 📅
Submission deadline: 2018-10-04 📅
Publication date: 2018-09-07 📅
Identifiers
Notice number: 2018/S 172-390585
OJ-S issue: 172
Additional information

Object
Scope of the procurement
Duration: 84 months
Additional information: Place of performance
Main site or place of performance: Dublin 2

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2018-10-04 📅
Tender opening time: 16:05

Contracting authority
Contact
Contact point: Procurement Unit
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1163 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134482&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2018/S 172-390585 (2018-09-04)

Contract award notice (2019-02-21)
Object
Scope of the procurement
Short description: Total value of the procurement: 661 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2019-02-21 📅
Publication date: 2019-02-26 📅
Identifiers
Notice number: 2019/S 040-091228
OJ-S issue: 40
Additional information

Object
Scope of the procurement

Procedure
Award criteria
Quality criterion (name): Approach and methodology
Quality criterion (weighting): 40
Quality criterion (name): Operational management
Quality criterion (weighting): 15
Quality criterion (name): Proposed resources
Quality criterion (weighting): 10
Quality criterion (name): Information technology
Quality criterion (weighting): 5
Cost criterion (name): Fees
Cost criterion (weighting): 30

Award of contract
Date of contract conclusion: 2019-01-31 📅
Name: Fexco Unlimited Company
Postal address: Fexco Centre, Iveragh Road
Postal town: Killorglin, Co. Kerry
Postal code: V92 WN9T
Country: Ireland 🇮🇪
South-West 🏙️
Total value of the procurement: 661 000 EUR 💰
Information about tenders
Number of tenders received: 5

Reference
Additional information
Source: OJS 2019/S 040-091228 (2019-02-21)