The SBCI is seeking tenders for the provision of Data Processing and Customer Services. Please see the RFT attached to this notice for further information.
Deadline
The time limit for receipt of tenders was 2018-10-04.
The procurement was published on 2018-09-04.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Request for Tenders (RFT) for the provision of Data Processing and Customer Services to the Strategic Banking Corporation of Ireland (SBCI)
2018PR061”
Products/services: Call centre📦
Short description:
“The SBCI is seeking tenders for the provision of Data Processing and Customer Services. Please see the RFT attached to this notice for further information.”
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Additional products/services: Data-processing services📦
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security📦
Additional products/services: Customer services📦
Place of performance: Dublin🏙️
Main site or place of performance: Dublin 2
Description of the procurement:
“The SBCI is seeking tenders for the provision of Data Processing and Customer Services. Please see the RFT attached to this notice for further information.” Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 84
Additional information:
“Please see Request for Tenders attached to this notice for information on this tender.”
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2018-10-04
16:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2018-10-04
16:05 📅
Complementary information Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Source: OJS 2018/S 172-390585 (2018-09-04)
Additional information (2018-09-28) Object Scope of the procurement
Title:
“Request for Tenders (RFT) for the Provision of Data Processing and Customer Services to the Strategic Banking Corporation of Ireland (SBCI)
2018PR061”
Short description:
“The SBCI is seeking tenders for the provision of data processing and customer services. Please see the RFT attached to this notice for further information.”
Complementary information Original notice reference
Notice number in the OJ S: 2018/S 172-390585
Changes Text to be corrected in the original notice
Section number: IV.2.2)
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2018-10-04 📅
Time: 16:00
New value
Date: 2018-10-11 📅
Time: 16:00
Text to be corrected in the original notice
Section number: IV.2.7)
Place of text to be modified: Conditions for opening of tenders
Old value
Date: 2018-10-04 📅
Time: 16:05
New value
Date: 2018-10-11 📅
Time: 16:05
Source: OJS 2018/S 190-430527 (2018-09-28)
Contract award notice (2019-02-21) Object Scope of the procurement
Title:
“Contract Award — Provision of Data Processing and Customer Services to the Strategic Banking Corporation of Ireland (SBCI)
2018PR061”
Short description:
“The SBCI sought tenders for the provision of data processing and customer services. Please see the RFT attached to this notice for further information.”
Total value of the procurement (excluding VAT): EUR 661 000 💰
Description
Description of the procurement:
“The SBCI sought tenders for the provision of data processing and customer services. Please see the RFT attached to this notice for further information.” Award criteria
Quality criterion (name): Approach and methodology
Quality criterion (weighting): 40
Quality criterion (name): Operational management
Quality criterion (weighting): 15
Quality criterion (name): Proposed resources
Quality criterion (weighting): 10
Quality criterion (name): Information technology
Quality criterion (weighting): 5
Cost criterion (name): Fees
Cost criterion (weighting): 30
Description
Additional information:
“Please see the request for tenders attached to this notice for further information.”
Procedure Administrative information
Previous publication concerning this procedure: 2018/S 172-390585
Award of contract
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Contract Number: 1
Title:
“Request for Tenders (RFT) for the Provision of Data Processing and Customer Services to the Strategic Banking Corporation of Ireland (SBCI)”
Date of conclusion of the contract: 2019-01-31 📅
Information about tenders
Number of tenders received: 5
Name and address of the contractor
Name: Fexco Unlimited Company
Postal address: Fexco Centre, Iveragh Road
Postal town: Killorglin, Co. Kerry
Postal code: V92 WN9T
Country: Ireland 🇮🇪
Region: South-West 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 661 000 💰
Complementary information Additional information
“The amount indicated in Section II.1.7) and Section V.2.4) in respect of the total value of the procurement is approximate, based on a maximum contract...”
The amount indicated in Section II.1.7) and Section V.2.4) in respect of the total value of the procurement is approximate, based on a maximum contract duration of 7 years.
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Source: OJS 2019/S 040-091228 (2019-02-21)