Provision of Telephonist Services

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála

The Department requires a managed service for delivery of telephonist services
for the term as specified in section 1.4 of this RFT.

Deadline

The time limit for receipt of tenders was 2016-06-14. The procurement was published on 2016-05-13.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2016-05-13 Contract notice
2016-09-29 Contract award notice
Contract notice (2016-05-13)
Object
Scope of the procurement
Title: Telephone-answering services
Reference number: 2016
Short description:
“The Department requires a managed service for delivery of telephonist services for the term as specified in section 1.4 of this RFT.”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Telephone-answering services 📦
Additional CPV: Telecommunications services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
Postal address: 76-78 Harcourt Street
Postal code: D02 DX45
Postal town: Dublin
Contact
Internet address: http://www.dfa.ie 🌏
E-mail: john.histon@dfa.ie 📧
Phone: +353 114082000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98976&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=98976&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2016-05-13 📅
Submission deadline: 2016-06-14 📅
Publication date: 2016-05-18 📅
Identifiers
Notice number: 2016/S 094-168483
OJ-S issue: 94
Source: OJS 2016/S 094-168483 (2016-05-13)
Contract award notice (2016-09-29)
Object
Scope of the procurement
Short description:
“The Department requires a managed service for delivery of telephonist services for the term as specified in section 1.4 of this RFT.”
Total value of the procurement: 175 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Lowest price

Contracting authority
Identity
Postal address: 76- 78 Harcourt Street

Reference
Dates
Date dispatched: 2016-09-29 📅
Publication date: 2016-10-01 📅
Identifiers
Notice number: 2016/S 190-341290
Refers to notice: 2016/S 094-168483
OJ-S issue: 190
Source: OJS 2016/S 190-341290 (2016-09-29)