The Provision of On-site ICT Support Services
The successful service provider will be expected to provide quality, on-site resources for the ICT Support Service to support, maintain, and enhance ICT services. Engineers will respond to a wide range of ICT-related queries from staff at any office of the Department by email, telephone and online from the Department's offices in 76-78 Harcourt Street and 23-27 Henry Street, Limerick, or via remote access in the case of an On Call service.
The ICT Support Service will also be expected to be involved in a range of critically required proactive support services including, but not limited to, designing, developing and implementing changes to the Department's ICT Infrastructure (voice, telecommunications and data services), server and end-user device builds, as well as providing input to ICT development projects.
Deadline
The time limit for receipt of tenders was 2015-07-01.
The procurement was published on 2015-05-14.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
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What?
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Procurement history
| Date |
Document |
| 2015-05-14
|
Contract notice
|
| 2015-12-31
|
Contract award notice
|