IT Service Management Solution

Tusla Child and Family Agency

IT Service Management Solution

Deadline
The time limit for receipt of tenders was 2023-08-17. The procurement was published on 2023-07-06.

Who?

What?

Where?

Procurement history
Date Document
2023-07-06 Contract notice
Contract notice (2023-07-06)
Contracting authority
Name and addresses
Name: Tusla Child and Family Agency
Postal address: Brunel Building, Heuston South Quarter, Dublin 8.
Postal town: Dublin
Postal code: D08 X01F
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: niall.egan@tusla.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.etenders.gov.ie ๐ŸŒ
Address of the buyer profile: https://www.etenders.gov.ie ๐ŸŒ
Communication
Documents URL: https://www.etenders.gov.ie ๐ŸŒ

Object
Scope of the procurement
Title: IT Service Management Solution
Products/services: Helpdesk and support services ๐Ÿ“ฆ
Short description: IT Service Management Solution
Estimated value excluding VAT: EUR 1 200 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Helpdesk services ๐Ÿ“ฆ
Additional products/services: System and support services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement: IT Service Management Solution
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 200 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Option to extend 2 x 12 months.
Information about options
Options โœ…
Description of options: Option to extend 2 x 12 Months.

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-08-17 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Conditions for opening of tenders: 2023-08-21 12:00 ๐Ÿ“…

Complementary information
Review body
Name: The High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2023/S 131-418672 (2023-07-06)