This tender covers the provision of maintenance management services for the Office of Public Works helpdesk, including the operation of a central helpdesk and the management of mechanical, electrical, and building fabric maintenance activities. The service includes contractor coordination, planned preventative and reactive maintenance, technical inspections, energy and building management system support, and invoice processing. The contract is resource based, with defined staffing, governance, reporting, and performance monitoring requirements. The objective is to ensure efficient, compliant, and high quality maintenance service delivery across the OPW property portfolio.
Deadline
The time limit for receipt of tenders was 2026-02-26.
The procurement was published on 2026-02-10.
Contract notice (2026-02-10) Object Scope of the procurement
Title: Provision of resources and services to support the Office of Public Works helpdesk in the delivery function
Short description:
โThis tender covers the provision of maintenance management services for the Office of Public Works helpdesk, including the operation of a central helpdesk...โ
Short description
This tender covers the provision of maintenance management services for the Office of Public Works helpdesk, including the operation of a central helpdesk and the management of mechanical, electrical, and building fabric maintenance activities. The service includes contractor coordination, planned preventative and reactive maintenance, technical inspections, energy and building management system support, and invoice processing. The contract is resource based, with defined staffing, governance, reporting, and performance monitoring requirements. The objective is to ensure efficient, compliant, and high quality maintenance service delivery across the OPW property portfolio.
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Type of contract: Services
Products/services: Helpdesk and support services๐ฆ
Estimated value excluding VAT: 15 000 000 EUR ๐ฐ
Description
Description of the procurement:
โThis tender covers the provision of maintenance management services for the Office of Public Works helpdesk, including the operation of a central helpdesk...โ
Description of the procurement
This tender covers the provision of maintenance management services for the Office of Public Works helpdesk, including the operation of a central helpdesk and the management of mechanical, electrical, and building fabric maintenance activities. The service includes contractor coordination, planned preventative and reactive maintenance, technical inspections, energy and building management system support, and invoice processing. The contract is resource based, with defined staffing, governance, reporting, and performance monitoring requirements. The objective is to ensure efficient, compliant, and high quality maintenance service delivery across the OPW property portfolio.
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2026-02-26 12:00:00 ๐
Conditions for opening of tenders: 2026-02-27 00:00:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7493772
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 60
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2026/S 030-102146 (2026-02-10)