The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure. The aim of this tendering process is to appoint ‘one single provider’ only to support and manage all of the Commission’s infrastructure as outlined clearly in this document. The key objectives of the ICT External Support Service will include but are not limited to: o Support and Management of the Commission’s infrastructure o Proactive monitoring of servers, firewalls, switches, and intrusion detection o Provide day to day user support (Monday to Friday 8am – 6pm) and 24/7/365 remote support o 24/7/365 security monitoring and threat detection
Deadline
The time limit for receipt of tenders was 2025-07-09.
The procurement was published on 2025-06-04.
Contract notice (2025-06-04) Object Scope of the procurement
Title: Provision of ICT Managed Service Support and Security for MS Hybrid AD Architecture for the Mental Health Commission
Short description:
“The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure. The aim of this...”
Short description
The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure. The aim of this tendering process is to appoint ‘one single provider’ only to support and manage all of the Commission’s infrastructure as outlined clearly in this document. The key objectives of the ICT External Support Service will include but are not limited to: o Support and Management of the Commission’s infrastructure o Proactive monitoring of servers, firewalls, switches, and intrusion detection o Provide day to day user support (Monday to Friday 8am – 6pm) and 24/7/365 remote support o 24/7/365 security monitoring and threat detection
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Type of contract: Services
Products/services: Systems support services📦
Estimated value excluding VAT: 750 000 EUR 💰
Description
Description of the procurement:
“The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure. The aim of this...”
Description of the procurement
The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure. The aim of this tendering process is to appoint ‘one single provider’ only to support and manage all of the Commission’s infrastructure as outlined clearly in this document. The key objectives of the ICT External Support Service will include but are not limited to: o Support and Management of the Commission’s infrastructure o Proactive monitoring of servers, firewalls, switches, and intrusion detection o Provide day to day user support (Monday to Friday 8am – 6pm) and 24/7/365 remote support o 24/7/365 security monitoring and threat detection
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Place of performance: Dublin🏙️
Duration: 5 (YEAR)
The time frame below is expressed in number of years.
Duration
Start date: 2025-10-01 📅
Title
Lot Identification Number: LOT-0001
Procedure Type of procedure
Open procedure ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-09 12:00:00 📅
Conditions for opening of tenders: 2025-07-09 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5823668
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Review procedure
Precise information on deadline(s) for review procedures:
“No yet known” Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 107-363767 (2025-06-04)